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| 24 Sep 2010 | #1 |
| | Blue Screen of death on mum's laptop have uploaded the crash dumps, can anyone help? thanks |
My System Specs | |
| 24 Sep 2010 | #2 |
| | bump btw its 64 bit windows 7 |
| My System Specs |
| 24 Sep 2010 | #3 |
| | Hi - The 5 BSODs all had the same bugcheck - 0x3b (0xc0000005,,,) = system service threw an exception - 0xc0000005 = memory access violation. McAfee named indirectly in two as the probable cause Remove McAfee Internet Security --> McAfee Removal -- jcgriff2.com Update these drivers - Code: iaStor.sys Thu Jun 04 21:53:40 2009 (4A287AA4) - Intel Storage igdkmd64.sys Thu Aug 27 11:07:00 2009 (4A96A114) - Intel Video Rt64win7.sys Fri May 22 10:52:30 2009 (4A16BC2E) - Realtek NIC Realtek --> Realtek If BSODs persist, run the Driver Verifier -- Driver Verifier - jcgriff2.com Windbg Logs --> http://jcgriff2.net/BSOD_Logs/_99-db..._jcgriff2_.txt --> http://jcgriff2.net/BSOD_Logs/_99-db...riff2_.txt.zip Regards. . . jcgriff2 ` BSOD BUGCHECK SUMMARY Code: Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 24 05:22:45.049 2010 (GMT-4)
System Uptime: 0 days 0:04:28.093
Probably caused by : memory_corruption ( nt!MiRelocateImageAgain+48 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: explorer.exe
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`031aa668 fffff880`07a11ec0 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 24 04:22:46.104 2010 (GMT-4)
System Uptime: 0 days 1:16:57.148
Probably caused by : ntkrnlmp.exe ( nt!KiInsertQueue+1dc )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: MsMpEng.exe
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02e8f8ec fffff880`08675f50 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 24 03:04:53.672 2010 (GMT-4)
System Uptime: 0 days 0:03:58.716
Probably caused by : ntkrnlmp.exe ( nt!KiActivateWaiterQueue+69 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: TosSmartSrv.ex
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02e93109 fffff880`08bd5f40 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 24 03:00:28.606 2010 (GMT-4)
System Uptime: 0 days 0:02:38.650
Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+53d )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: mfevtps.exe
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02ff590d fffff880`07915a30 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Sep 13 09:44:19.508 2010 (GMT-4)
System Uptime: 0 days 0:01:08.552
Probably caused by : ntkrnlmp.exe ( nt!KiTryUnwaitThread+67 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xA
PROCESS_NAME: mcshield.exe
Bugcheck code 0000000A
Arguments 00000001`00000027 00000000`00000002 00000000`00000001 fffff800`02e8dd17
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
by jcgriff2
J. C. Griffith, Microsoft MVP
https://mvp.support.microsoft.com/profile/Griffith
www.jcgriff2.com
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии |
| My System Specs |
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| 24 Sep 2010 | #4 |
| | thank you =] |
| My System Specs |
| 25 Sep 2010 | #5 |
| | You're welcome. Please let us know how things go. Have a good weekend! jcgriff2 ` |
| My System Specs |
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