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Windows 7: Frequent BSOD

25 Sep 2010   #1
FOX wins a lot

Windows 7 64-bit
Frequent BSOD

My computer has been crashing frequently for weeks (was fine since I installed my OS a long time ago), and I would really love to avoid having to re-install my OS. I've used Windows Update to update any drivers or whatever could be causing the problem, but no luck. Sometimes my comp BSODs multiple times consecutively until I give up. Other times I can be using it for extended periods of time without problems. I would really appreciate some help from computer experts out there.

I attached what is standard for these threads.

Edit: My OS is Windows 7 Ultimate 64-bit; build 7600.

My System SpecsSystem Spec
25 Sep 2010   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit

Hello and Welcome !

First thing i noticed is that you have a combination of ESET and Zone Alarm both are notorious for BSOD. Please uninstall Zone Alarm and ESET and install Microsoft Security Essentials. Follow this link for more help on this BSOD vs. Internet Security !! « Captain Debugger

If that didn't stop BSOD the Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! « Captain Debugger

Update the Following Drivers

cv2k1.sys    Thu Dec 07 23:23:05 2006
pcouffin.sys Tue Dec 05 20:09:30 2006
agrsm64.sys  Mon Nov 10 20:31:35 2008
Follow this article for help in Updating Drivers Driver Troubleshooting !! « Captain Debugger

Problematic Devices Listed:

Photosmart D110 series ROOT\MULTIFUNCTION\0000 This device is disabled.
Base System Device PCI\VEN_197B&DEV_2383&SUBSYS_30FB103C&REV_00\4&39D5C7A5&0&0328 The drivers for this device are not installed.
Bluetooth Device (Personal Area Network) BTH\MS_BTHPAN\6&64C0F18&0&2 This device is disabled.
TAP-Win32 Adapter V9 ROOT\NET\0000 This device is disabled.
TAP-Win32 Adapter V9 #2 ROOT\NET\0002 This device is disabled.
Base System Device PCI\VEN_197B&DEV_2384&SUBSYS_30FB103C&REV_00\4&39D5C7A5&0&0428 The drivers for this device are not installed.
TAP-Win32 Adapter V9 ROOT\NET\0003 This device is disabled.
Teredo Tunneling Pseudo-Interface ROOT\*TEREDO\0000 This device cannot start.
Not Available ACPI\ENE0100\3&2411E6FE&1 The drivers for this device are not installed.
Base System Device PCI\VEN_197B&DEV_2382&SUBSYS_30FB103C&REV_00\4&39D5C7A5&0&0028 The drivers for this device are not installed.

This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
kb will then show the corrected stack.
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050033
Arg3: 00000000000006f8
Arg4: fffff80002c9fec8
Debugging Details:
PROCESS_NAME:  firefox.exe
LAST_CONTROL_TRANSFER:  from fffff80002cd6ca9 to fffff80002cd7740
fffff880`009eec68 fffff800`02cd6ca9 : 00000000`0000007f 00000000`00000008 00000000`80050033 00000000`000006f8 : nt!KeBugCheckEx
fffff880`009eec70 fffff800`02cd5172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`009eedb0 fffff800`02c9fec8 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`02f1cfc0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeAccessCheckFromState+0x60
fffff800`02cd5172 90              nop
SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2
FOLLOWUP_NAME:  MachineOwner
IMAGE_NAME:  ntkrnlmp.exe
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
Followup: MachineOwner
Hope this helps,
My System SpecsSystem Spec

 Frequent BSOD

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