BSOD help


  1. Posts : 2
    Windows 7 Ultimate 64 bit
       #1

    BSOD help


    I was wondering if i could get some help with my computer. Computer just started crashing about a week ago and it still does from time to time.

    Is Windows 7 . . .
    - x86 (32-bit) or x64 ? x64
    - the original installed OS on the system? Vista
    - an OEM or full retail version? Full retail

    - What is the age of system (hardware)? about year and a half
    - What is the age of OS installation
    about 6 months

    Thank you for all the help
    Last edited by pkim210; 27 Sep 2010 at 12:17.
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    While the dump files are running, the most common error in the MSINFO32 file is the BSOD that's attributed to netw5v64.sys - a component of your Intel WiFi Link 5100 AGN wireless card. (the dump files confirm this issue)

    To start, please download a fresh copy of the latest version from the Intel Download Center ( http://downloadcenter.intel.com )
    Then uninstall the current drivers/software
    Then install the freshly downloaded version
    Then monitor for further BSOD's

    I question issues with Norton Internet Security, Daemon Tools/Alcohol and the Catalyst Control Center - but don't do anything with them just yet.

    Update your Touchpad and your Bluetooth software/drivers as they are from 2008.

    If the BSOD's continue after this, please post back.

    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Mon Sep 27 10:56:34.615 2010 (UTC - 4:00)
    System Uptime: 0 days 0:22:19.410
    *** WARNING: Unable to verify timestamp for netw5v64.sys
    *** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
    Probably caused by : netw5v64.sys ( netw5v64+5b7d )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  System
    Bugcheck code 0000000A
    Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`03804477
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Mon Sep 27 09:12:20.062 2010 (UTC - 4:00)
    System Uptime: 0 days 3:53:16.122
    *** WARNING: Unable to verify timestamp for netw5v64.sys
    *** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
    Probably caused by : netw5v64.sys ( netw5v64+5b7d )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  System
    Bugcheck code 0000000A
    Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`03dfd477
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Mon Sep 27 04:23:30.333 2010 (UTC - 4:00)
    System Uptime: 0 days 8:33:13.003
    *** WARNING: Unable to verify timestamp for netw5v64.sys
    *** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
    Probably caused by : netw5v64.sys ( netw5v64+5b7d )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  System
    Bugcheck code 0000000A
    Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`03809477
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
      
      My Computer


  3. Posts : 2
    Windows 7 Ultimate 64 bit
    Thread Starter
       #3

    thank you very much, so far no more crashes.. :)
      My Computer


  4. Posts : 5,705
    Win7 x64 + x86
       #4

    Glad to hear it, thanks for letting us know!
      My Computer


 

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