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Windows 7: BSODs - games, firefox...


28 Sep 2010   #1

Windows 7 Home Premium x64
 
 
BSODs - games, firefox...

Hi all!

I'm posting because I have been getting BSODs regularly, and intensifying. The crash dumps for September are attached, I've deleted the older ones.

The BSODs occur most in GTA 4, but also in Firefox. I get crashes to desktop in GTA, Firefox, Crysis...

I have updated my display drivers (the right way), updated chipset drivers, reinstalled GTA... No help.
Updated BIOS to latest, F9, no change.

I have set all my memory timings and voltages manually:
9-9-9-20 @ 1066 Mhz, although it's rated 1333 Mhz
1.64V

Memtest86+ 4.10 has found nothing, in 2 lots of 3 passes.
CHKDSK and SFC have found nothing.

If it may help, I found setting HPET to 64bit (was 32bit) has helped a little. But I'm still getting application crashes.

System:
i5-750, stock, w/ Scythe Ninja 2 cooler
Gigabyte GA-P55-UD3
OCZ 2*2GB DDR3 1333 LV
Sapphire Radeon HD4850 512MB
Corsair TX650W

I would appreciate any help!


My System SpecsSystem Spec
.

28 Sep 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by tykel View Post
Hi all!

I'm posting because I have been getting BSODs regularly, and intensifying. The crash dumps for September are attached, I've deleted the older ones.

The BSODs occur most in GTA 4, but also in Firefox. I get crashes to desktop in GTA, Firefox, Crysis...

I have updated my display drivers (the right way), updated chipset drivers, reinstalled GTA... No help.
Updated BIOS to latest, F9, no change.

I have set all my memory timings and voltages manually:
9-9-9-20 @ 1066 Mhz, although it's rated 1333 Mhz
1.64V

Memtest86+ 4.10 has found nothing, in 2 lots of 3 passes.
CHKDSK and SFC have found nothing.

If it may help, I found setting HPET to 64bit (was 32bit) has helped a little. But I'm still getting application crashes.

System:
i5-750, stock, w/ Scythe Ninja 2 cooler
Gigabyte GA-P55-UD3
OCZ 2*2GB DDR3 1333 LV
Sapphire Radeon HD4850 512MB
Corsair TX650W

I would appreciate any help!

Tykel

Well about half of these crashes point driectly to your video driver. I have lots of questions however. First some of the crashes pointing towards your video driver had prime95 enabled some not.

The others point to memory management. You have run memtest for 3 passes which is hardly enough

Also EVERYTHING should be set to default/stock. Memory FSB, CPU. No overclocking or undervolting.



Here is what I would do:

1-re-run memtest for at least 6 passes

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 6 or 7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

2-Update the drivers listed below and update the raid driver.

How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

3-After you get the memory run and the drivers updated I would run a driver verifier.

Beyond that, please run Verifier with these settings:
[quote]
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:
Code:
Delete these registry keys (works in XP, Vista, Windows 7):
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel

These three drivers need updating

Code:
RecFltr.sys        fffff880`042b6000    fffff880`042c1180    0x0000b180    0x45aecbfd    1/17/2007 21:23:09                        
ps6ah4nc.sys        fffff880`00f9e000    fffff880`00fb5000    0x00017000    0x464e040f    5/18/2007 15:52:47                        
pe3ah4nc.sys        fffff880`01949000    fffff880`0195f000    0x00016000    0x464e0427    5/18/2007 15:53:11
Code:
092510-23228-01.dmp    9/25/2010 22:05:54    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff880`040c8e0b    fffff880`074b2bc0    00000000`00000000    atikmpag.sys    atikmpag.sys+7e0b                x64            C:\Users\K\Desktop\New folder\092510-23228-01.dmp    4    15    7600    
092410-23446-01.dmp    9/24/2010 15:35:14    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    ffffffff`c0000005    fffff880`03fb4d90    fffff880`061f86a8    fffff880`061f7f10    dxgmms1.sys    dxgmms1.sys+1ded3                x64            C:\Users\K\Desktop\New folder\092410-23446-01.dmp    4    15    7600    
092610-19827-01.dmp    9/26/2010 17:57:08    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    ffffffff`c0000005    fffff880`03e20fd6    fffff880`0212e698    fffff880`0212df00    dxgmms1.sys    dxgmms1.sys+20d4b                x64            C:\Users\K\Desktop\New folder\092610-19827-01.dmp    4    15    7600    
092710-21465-01.dmp    9/27/2010 03:09:20    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    ffffffff`c0000005    fffff880`04020d90    fffff880`061f96a8    fffff880`061f8f10    dxgmms1.sys    dxgmms1.sys+1ded3                x64            C:\Users\K\Desktop\New folder\092710-21465-01.dmp    4    15    7600    
092710-22916-01.dmp    9/27/2010 00:14:40    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff880`04396983    fffff880`06c8ed60    00000000`00000000    dxgmms1.sys    dxgmms1.sys+1983                x64            C:\Users\K\Desktop\New folder\092710-22916-01.dmp    4    15    7600    
092710-29515-01.dmp    9/27/2010 16:00:48    NTFS_FILE_SYSTEM    0x00000024    00000000`001904fb    fffff880`02862578    fffff880`02861de0    fffff880`01298288    Ntfs.sys    Ntfs.sys+7b288                x64            C:\Users\K\Desktop\New folder\092710-29515-01.dmp    4    15    7600    
091610-22885-01.dmp    9/16/2010 23:55:12    MEMORY_MANAGEMENT    0x0000001a    00000000`00061940    00000000`04358000    b2200000`b2f118f6    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+70740                x64            C:\Users\K\Desktop\New folder\091610-22885-01.dmp    4    15    7600    
091710-26301-01.dmp    9/17/2010 14:13:50    MEMORY_MANAGEMENT    0x0000001a    00000000`00003452    00000000`07e1d000    fffff700`010fca48    8b800000`9e4bf886    ntoskrnl.exe    ntoskrnl.exe+70740                x64            C:\Users\K\Desktop\New folder\091710-26301-01.dmp    4    15    7600    
091710-29452-01.dmp    9/17/2010 13:47:36    MEMORY_MANAGEMENT    0x0000001a    00000000`00041284    00000000`0bc0c001    00000000`00000000    fffff700`01080000    ntoskrnl.exe    ntoskrnl.exe+70740                x64            C:\Users\K\Desktop\New folder\091710-29452-01.dmp    4    15    7600    
092610-20186-01.dmp    9/26/2010 19:33:20    MEMORY_MANAGEMENT    0x0000001a    00000000`00003452    00000000`0073e000    fffff700`01082e20    d3300000`cce61816    ntoskrnl.exe    ntoskrnl.exe+70740                x64            C:\Users\K\Desktop\New folder\092610-20186-01.dmp    4    15    7600    
092710-25459-01.dmp    9/27/2010 15:49:26    BAD_POOL_CALLER    0x000000c2    00000000`00000007    00000000`00001097    00000000`046d6f38    fffffa80`04125b50    ntoskrnl.exe    ntoskrnl.exe+70740                x64            C:\Users\K\Desktop\New folder\092710-25459-01.dmp    4    15    7600
My System SpecsSystem Spec
28 Sep 2010   #3

Windows 7 Home Premium x64
 
 

Well, I've enabled Driver Verifier... and it seems my Wi-Fi has stopped working. The card is a D-Link DWA-510, which if I recall has some issues with Vista?...

The 2 last drivers you listed belong to Colin McRae: DiRT, so I will try uninstalling the game. Recfltr is a Reclusa driver, for my keyboard, which I thought I'd updated... I will look into that and get that RAID driver too.
I will run Memtest overnight again

Anyway, cheers for the response, and if those dumps give you any more clues, I'd love to hear it!

EDIT: Can't get GTA to launch either with the verifier, I get error code 1000 from Securom.

EDIT 2: BSOD on exiting Crysis, another MEMORY_MANAGEMENT... And it's blaiming Pool_corruption, sounds suspicious! I'll let you gues go through the stack text and the rest. Attached dump to the post.
My System SpecsSystem Spec
.


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