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Windows 7: Windows 7 x64 BSOD

28 Sep 2010   #1

Windows 7 x64
 
 
Windows 7 x64 BSOD

Background: The computer was running perfectly with 4 GB of OCZ DDR3 1333. I replaced the OCZ memory with 2 x 4 GB (8 GB total) ADATA DDR3 1600 at stock timings (9-9-9-24).

I ran Memtest+ for 3 hours with no errors. I installed Windows 7 x64 (RTM downloaded from TechNet) and got an error when installing updates. I eventually got all the updates installed and started getting random BSODs. I ran Memtest+ again and got errors after 7 minutes. I RMAed the memory and got and installed the replacement memory.

I ran Memtest+ for 3 hours with no errors. Windows 7 x64 installed and updated fine. Last night I got a BSOD, page fault in nonpaged area. I ran Memtest+ for 7 hours with no errors. I ran Western Digital Data Lifeguard Diagnostic for DOS from bootable CD and got 0 errors on the boot drive.

System specs:
Asus M4A79XTD-EVO with latest bios (2102)
AMD Phenom II X6 1090T
HIS Radeon 4650 with Catalyst 10.9 drivers
WD Caviar Black 640 GB boot drive
2 x WD Caviar Black 1 TB HD
Seagate 300 GB 7200 RPM SATA HD
Corsair TX650W PSU

Windows debug report:

Debug session time: Tue Sep 28 04:28:49.773 2010 (UTC - 5:00)
System Uptime: 1 days 5:27:16.801
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
.............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff880078bddb8, 1, fffff80002a66214, 1}


Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!KeEnumerateKernelStackSegments+28 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff880078bddb8, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff80002a66214, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000001, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cb50e0
fffff880078bddb8

FAULTING_IP:
nt!KeEnumerateKernelStackSegments+28
fffff800`02a66214 48894508 mov qword ptr [rbp+8],rax

MM_INTERNAL_CODE: 1

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x50

PROCESS_NAME: System

CURRENT_IRQL: 0

TRAP_FRAME: fffff880031ed990 -- (.trap 0xfffff880031ed990)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff880078b7000 rbx=0000000000000000 rcx=fffffa800ab2c060
rdx=fffff80002a65c20 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002a66214 rsp=fffff880031edb20 rbp=fffff880078bddb0
r8=fffff880031edbd0 r9=fffff88002fd9600 r10=fffff880031edcc0
r11=fffff880009b2180 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
nt!KeEnumerateKernelStackSegments+0x28:
fffff800`02a66214 48894508 mov qword ptr [rbp+8],rax ss:0018:fffff880`078bddb8=fffff880078b7000
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80002a2991d to fffff80002a7d740

STACK_TEXT:
fffff880`031ed828 fffff800`02a2991d : 00000000`00000050 fffff880`078bddb8 00000000`00000001 fffff880`031ed990 : nt!KeBugCheckEx
fffff880`031ed830 fffff800`02a7b82e : 00000000`00000001 00000000`00000000 fffff800`02c4b700 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x428ff
fffff880`031ed990 fffff800`02a66214 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
fffff880`031edb20 fffff800`02a66058 : 00000000`00000000 00000000`00000001 fffff880`031edcb8 fffffa80`0ab2c060 : nt!KeEnumerateKernelStackSegments+0x28
fffff880`031edbb0 fffff800`02a661a4 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff800`02a19f23 : nt!MmOutPageKernelStack+0x34
fffff880`031edc90 fffff800`02a71df0 : 00000000`00000000 00000000`00000080 fffffa80`06a0d9e0 fffffa80`06a0d900 : nt!KiOutSwapKernelStacks+0x11c
fffff880`031edd00 fffff800`02d21c06 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeSwapProcessOrStack+0x48
fffff880`031edd40 fffff800`02a5bc26 : fffff880`02f64180 fffffa80`06a35600 fffff880`02f6f040 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031edd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!KeEnumerateKernelStackSegments+28
fffff800`02a66214 48894508 mov qword ptr [rbp+8],rax

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: nt!KeEnumerateKernelStackSegments+28

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c44a9

FAILURE_BUCKET_ID: X64_0x50_nt!KeEnumerateKernelStackSegments+28

BUCKET_ID: X64_0x50_nt!KeEnumerateKernelStackSegments+28

Followup: MachineOwner
---------


Thanks for any help.

My System SpecsSystem Spec
28 Sep 2010   #2
Microsoft MVP

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello and Welcome !

First thing i notcied is ASACPI.sys dated 2005 which is notorious for BSOD. I would recommend to uninstall all the Asus related Utilities and go to C:\Windows\Drivers and rename ASACPI.sys to ASACPI.old

Update your Creative Driver i.e. ctac32k.sys which is dated 2008.

Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! « Captain Debugger

Bugcheck:

Code:
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff880078bddb8, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff80002a66214, If non-zero, the instruction address which referenced the bad memory
 address.
Arg4: 0000000000000001, (reserved)
Debugging Details:
------------------

Could not read faulting driver name
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cb50e0
 fffff880078bddb8 
FAULTING_IP: 
nt!KeEnumerateKernelStackSegments+28
fffff800`02a66214 48894508        mov     qword ptr [rbp+8],rax
MM_INTERNAL_CODE:  1
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
CURRENT_IRQL:  0
TRAP_FRAME:  fffff880031ed990 -- (.trap 0xfffff880031ed990)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff880078b7000 rbx=0000000000000000 rcx=fffffa800ab2c060
rdx=fffff80002a65c20 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002a66214 rsp=fffff880031edb20 rbp=fffff880078bddb0
 r8=fffff880031edbd0  r9=fffff88002fd9600 r10=fffff880031edcc0
r11=fffff880009b2180 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
nt!KeEnumerateKernelStackSegments+0x28:
fffff800`02a66214 48894508        mov     qword ptr [rbp+8],rax ss:0018:fffff880`078bddb8=fffff880078b7000
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80002a2991d to fffff80002a7d740
STACK_TEXT:  
fffff880`031ed828 fffff800`02a2991d : 00000000`00000050 fffff880`078bddb8 00000000`00000001 fffff880`031ed990 : nt!KeBugCheckEx
fffff880`031ed830 fffff800`02a7b82e : 00000000`00000001 00000000`00000000 fffff800`02c4b700 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x428ff
fffff880`031ed990 fffff800`02a66214 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
fffff880`031edb20 fffff800`02a66058 : 00000000`00000000 00000000`00000001 fffff880`031edcb8 fffffa80`0ab2c060 : nt!KeEnumerateKernelStackSegments+0x28
fffff880`031edbb0 fffff800`02a661a4 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff800`02a19f23 : nt!MmOutPageKernelStack+0x34
fffff880`031edc90 fffff800`02a71df0 : 00000000`00000000 00000000`00000080 fffffa80`06a0d9e0 fffffa80`06a0d900 : nt!KiOutSwapKernelStacks+0x11c
fffff880`031edd00 fffff800`02d21c06 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeSwapProcessOrStack+0x48
fffff880`031edd40 fffff800`02a5bc26 : fffff880`02f64180 fffffa80`06a35600 fffff880`02f6f040 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031edd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND:  kb
FOLLOWUP_IP: 
nt!KeEnumerateKernelStackSegments+28
fffff800`02a66214 48894508        mov     qword ptr [rbp+8],rax
SYMBOL_STACK_INDEX:  3
SYMBOL_NAME:  nt!KeEnumerateKernelStackSegments+28
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9
FAILURE_BUCKET_ID:  X64_0x50_nt!KeEnumerateKernelStackSegments+28
BUCKET_ID:  X64_0x50_nt!KeEnumerateKernelStackSegments+28
Hope this helps,
Captain
My System SpecsSystem Spec
29 Sep 2010   #3

Windows 7 x64
 
 

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Hello and Welcome !

First thing i notcied is ASACPI.sys dated 2005 which is notorious for BSOD. I would recommend to uninstall all the Asus related Utilities and go to C:\Windows\Drivers and rename ASACPI.sys to ASACPI.old

Update your Creative Driver i.e. ctac32k.sys which is dated 2008.

Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! « Captain Debugger
I don't have any Asus software installed, and I'm using the latest Creative driver (Creative Sound Blaster X-Fi series driver 2.18.0015).

I ran Memtest+ for 7 hours with no errors. I ran Western Digital Data Lifeguard Diagnostic for DOS from bootable CD and got 0 errors on the boot drive.

Thanks
My System SpecsSystem Spec
.


30 Sep 2010   #4

Windows 7 x64
 
 

I went ahead and reinstalled Windows. BTW, ASACPI.sys was present after installing Windows and all the Windows updates with no 3rd-party software installed.
My System SpecsSystem Spec
Reply

 Windows 7 x64 BSOD





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