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Windows 7: 64-bit explorer.exe crashes even when not running

29 Sep 2010   #1
sbdresner

XP/7
 
 
64-bit explorer.exe crashes even when not running

Recently (in the past couple of weeks) 64-bit explorer.exe crashes even when not running (just sitting in taskbar). "Windows Explorer Not Responding" pops up. After explorer.exe is "Restarted" or "Closed", the taskbar is cleared and then restored, but with Desktop Gadget Gallery added.

Clean installation of 64-bit Windows 7 Home Premium on new box. Browser is Firefox.

I ran SFC a couple of times but it closes without comment when it reaches 100%. No log file is generated.

I've run four different virus scans.

Any assistance greatly appreciated.


My System SpecsSystem Spec
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30 Sep 2010   #2
usasma
Microsoft MVP

 
 

I believe that you're having a "hang" rather than a "crash"
Please do this for a hang: Generating a memory dump for a hung process
Please do this for a crash: Generating a memory dump for a crashing process

Other info on troubleshooting explorer.exe crashes: Troubleshooting Explorer.exe Crashing Issues
My System SpecsSystem Spec
01 Oct 2010   #3
sbdresner

XP/7
 
 

Many thanks, usasma. I'm ready for the next time explorer hangs.
My System SpecsSystem Spec
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 64-bit explorer.exe crashes even when not running




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