Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD after reformat and hardware upgrade

30 Sep 2010   #1

Windows 7 Ultimate x64
 
 
BSOD after reformat and hardware upgrade

Hello,

I recently reformatted my system and installed Windows 7 Ultimate x64. About a week after that, I installed a new video card. Shortly after installing the video card, my computer started to lock up and BSOD.

I removed the new video card(w/ drivers), and still had some issues. So I took the whole system apart, and reseated everything, double checking connections, just in case when installing the video card I had knocked something loose. I went ahead and left the new video card out of the system for troubleshooting.

It was going great for a day, but just decided to crash again and lock up. While looking for a way to open up the error files, I found you guys!

I would be extremely grateful if someone could look over my logs, and inform me the best route to take.

If I missed a single thing, please let me know.

Basic System Information:
Windows 7 Ultimate x64
Custom System, first OS was Windows XP Home Edition
Full Retail

Ages:
CPU PhenomII 710- 1.5 Years old (Maybe a little less)
Motherboard Gigabyte MA78GM-S2H (rev 1.1) - 2 years old
Video Card- IGP, so the same age as the MB.
Power Supply Thermaltake 700w - 1.5 years old (purchased it same time as the CPU)
Memory DDR2 2Gb x2 - 1.5 Years old
Hard Disk - 1 year old


OS was just reinstalled about a week ago.

My System SpecsSystem Spec
.

01 Oct 2010   #2

Windows 7 Ultimate x64
 
 

Is there some information that I did not add that I should of?
My System SpecsSystem Spec
01 Oct 2010   #3
Microsoft MVP

 
 

No, there's just not that many of us who can read the files. Please be patient.

Please uninstall the following programs:
Quote:
Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the ZoneAlarm from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of ZoneAlarm using this free tool: http://download.zonealarm.com/bin/fr...cpes_clean.exe
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's
- Catalyst Control Center
- Daemon Tools

The dump files seem to blame a component of ZoneAlarm (actually it's epfwwfp.sys, which is a component of ESET Smart Security - but I think that it's licensed to ZoneAlarm).

Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:
Quote:
How To Find Drivers:
- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers (You can look them up here: Driver Reference ).
Please pay particular attention to any dated 2008 or earlier:
Code:

PxHlpa64.sys Mon Dec 10 18:49:01 2007 (475DD06D) - Sonic CD/DVD driver (used by many different CD/DVD programs) - http://www.carrona.org/dvrref.html#PxHlpa64.sys
ISODrv64.sys Fri Nov 02 23:21:18 2007 (472BE92E) - ISO CD-ROM Device Driver - ISODrive - http://www.carrona.org/dvrref.html#ISODrv64.sys
Afc.sys      Wed Jul 12 01:48:20 2006 (44B48D24) - Arcsoft(R) ASPI Shell (CD/DVD program) - http://www.carrona.org/dvrref.html#Afc.sys
pcouffin.sys Tue Dec 05 09:39:30 2006 (457584A2) - low level access layer for CD devices (A part of many different CD/DVD burning   programs) - http://www.carrona.org/dvrref.html#pcouffin.sys
adfs.SYS     Thu Jun 26 16:52:37 2008 (48640195) - Adobe File System Driver - http://www.carrona.org/dvrref.html#adfs.SYS
BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Sep 30 17:48:05.622 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:22.432
*** WARNING: Unable to verify timestamp for epfwwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for epfwwfp.sys
Probably caused by : epfwwfp.sys ( epfwwfp+4cb6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
Bugcheck code 0000000A
Arguments 00000000`00000000 00000000`00000002 00000000`00000001 fffff800`02e899c2
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Sep 30 00:50:32.495 2010 (UTC - 4:00)
System Uptime: 0 days 17:07:27.519
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : PCIIDEX.SYS ( PCIIDEX!BmSetup+6b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
Bugcheck code 0000000A
Arguments fffffa88`06c82bc8 00000000`00000002 00000000`00000000 fffff800`02fe73da
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Sep 27 13:07:36.109 2010 (UTC - 4:00)
System Uptime: 0 days 9:02:57.097
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
Bugcheck code 0000007F
Arguments 00000000`00000008 00000000`80050031 00000000`000006f8 fffff800`02a79da2
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Sep 26 10:46:57.133 2010 (UTC - 4:00)
System Uptime: 0 days 9:34:27.051
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
Bugcheck code 0000007F
Arguments 00000000`00000008 00000000`80050031 00000000`000006f8 fffff800`02a7fda2
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Sep 18 14:20:18.697 2010 (UTC - 4:00)
System Uptime: 0 days 3:19:20.476
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
Bugcheck code 0000007F
Arguments 00000000`00000008 00000000`80050031 00000000`000006f8 fffff800`02a78da2
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
  
My System SpecsSystem Spec
.


03 Oct 2010   #4

Windows 7 Ultimate x64
 
 

Thank you very much, I made these changes a few hours after you posted, and my computer has not locked up since. Sorry about my impatience.
My System SpecsSystem Spec
03 Oct 2010   #5
Microsoft MVP

 
 

Not a problem, here's hoping that this fixes things up for you.
My System SpecsSystem Spec
Reply

 BSOD after reformat and hardware upgrade




Thread Tools



Similar help and support threads for2: BSOD after reformat and hardware upgrade
Thread Forum
Solved Hardware upgrade Hardware & Devices
BSOD After Fresh Reformat. Possibly Hardware? BSOD Help and Support
Unable to reformat computer after upgrade to 7 Installation & Setup
Hardware and OS upgrade Windows Updates & Activation
External crashed asks to reformat cannot reformat Hardware & Devices
How to reformat/reinstall an upgrade version of W7? Installation & Setup
Upgrade my hardware Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 04:56 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33