blue screen of death in new vaio laptop


  1. Posts : 6
    windows 7 home basic 64 bit
       #1

    blue screen of death in new vaio laptop


    i have purchased a brand new laptop with win 7 64 bit pre-installed in it
    after two weeks i got this problem of BSOD so i format c drive, but i can't get rid from that. plz help me i am attaching the mini dump files plz go through it
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    All dumps blame athrx.sys, part of your wlan card drivers
    Update the drivers: http://partner.atheros.com/Drivers.aspx

    This was likely caused by the following module: athrx.sys
    Bugcheck code: 0xD1 (0x538, 0x2, 0x0, 0xFFFFF8800487B836)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Dump file: C:\Windows\Minidump\100210-15444-01.dmp
      My Computer


  3. Posts : 6
    windows 7 home basic 64 bit
    Thread Starter
       #3

    thanks for ur reply
    but i want to know which driver i install there are 2 drivers in that site

    Atheros AR81Family Windows Driver x86/x64(Win7,Vista, XP, Server 2003)
    AR813x_AR815x_v1.0.0.45_WHQL.rar 3563K
    AR81FamilyWinSetup-1.0.0.49_WHQL.rar
      My Computer


  4. Posts : 6
    windows 7 home basic 64 bit
    Thread Starter
       #4

    sir i tried to update the atheros AR9285 but the wizard says driver is up to date so what i do now
    the BSOD is very annoying and the are occurring twice a day
      My Computer


  5. Posts : 11,840
    64-bit Windows 8.1 Pro
       #5

    First, download the new driver to your desktop, then uninstall the driver from your device manager... Completely remove the driver using Driver Sweeper, then reinstall the driver ....
      My Computer


  6. Posts : 6
    windows 7 home basic 64 bit
    Thread Starter
       #6

    how to remove driver with driver sweeper
      My Computer


  7. Posts : 6
    windows 7 home basic 64 bit
    Thread Starter
       #7

    hey latest crash dump are hare plz any one go through it
      My Computer


  8. Posts : 11,840
    64-bit Windows 8.1 Pro
       #8

    It still is blaming your athrx.sys driver... did you install the latest version?

    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Tom.Tomtom-PC\Desktop\100310-16411-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`03049000 PsLoadedModuleList = 0xfffff800`03286e50
    Debug session time: Sun Oct  3 05:09:59.947 2010 (UTC - 4:00)
    System Uptime: 0 days 0:06:46.508
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ......................................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {538, 2, 0, fffff88005279836}
    
    Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for athrx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athrx.sys
    Probably caused by : athrx.sys ( athrx+59836 )
    
    Followup: MachineOwner
    ---------
      My Computer


  9. Posts : 6
    windows 7 home basic 64 bit
    Thread Starter
       #9

    where to find the driver from atheros ar 9285 wireless network adaptor
      My Computer


  10. Posts : 1
    Windows 7 Home Premium 64bit
       #10

    Hi,

    Do you by any chance have Zone Alarm free firewall installed on your computer?

    I had the exact same issue as yourself with getting a BSOD and the root cause appeared to be the Wifi adapter Atheros AR9285.

    But after reading the thread https://www.sevenforums.com/crashes-d...-computer.html

    And uninstalling Zone alarm the problem seized for me :)
      My Computer


 

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