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Windows 7: blue screen of death in new vaio laptop

02 Oct 2010   #1
gaurav007

windows 7 home basic 64 bit
 
 
blue screen of death in new vaio laptop

i have purchased a brand new laptop with win 7 64 bit pre-installed in it
after two weeks i got this problem of BSOD so i format c drive, but i can't get rid from that. plz help me i am attaching the mini dump files plz go through it


My System SpecsSystem Spec
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02 Oct 2010   #2
yowanvista

Windows 8.1 Pro x64
 
 

All dumps blame athrx.sys, part of your wlan card drivers
Update the drivers: http://partner.atheros.com/Drivers.aspx

This was likely caused by the following module: athrx.sys
Bugcheck code: 0xD1 (0x538, 0x2, 0x0, 0xFFFFF8800487B836)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Dump file: C:\Windows\Minidump\100210-15444-01.dmp
My System SpecsSystem Spec
02 Oct 2010   #3
gaurav007

windows 7 home basic 64 bit
 
 

thanks for ur reply
but i want to know which driver i install there are 2 drivers in that site

Atheros AR81Family Windows Driver x86/x64(Win7,Vista, XP, Server 2003)
AR813x_AR815x_v1.0.0.45_WHQL.rar 3563K
AR81FamilyWinSetup-1.0.0.49_WHQL.rar
My System SpecsSystem Spec
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03 Oct 2010   #4
gaurav007

windows 7 home basic 64 bit
 
 

sir i tried to update the atheros AR9285 but the wizard says driver is up to date so what i do now
the BSOD is very annoying and the are occurring twice a day
My System SpecsSystem Spec
03 Oct 2010   #5
Tews

64-bit Windows 8.1 Pro
 
 

First, download the new driver to your desktop, then uninstall the driver from your device manager... Completely remove the driver using Driver Sweeper, then reinstall the driver ....
My System SpecsSystem Spec
03 Oct 2010   #6
gaurav007

windows 7 home basic 64 bit
 
 

how to remove driver with driver sweeper
My System SpecsSystem Spec
03 Oct 2010   #7
gaurav007

windows 7 home basic 64 bit
 
 

hey latest crash dump are hare plz any one go through it
My System SpecsSystem Spec
03 Oct 2010   #8
Tews

64-bit Windows 8.1 Pro
 
 

It still is blaming your athrx.sys driver... did you install the latest version?

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Tom.Tomtom-PC\Desktop\100310-16411-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`03049000 PsLoadedModuleList = 0xfffff800`03286e50
Debug session time: Sun Oct  3 05:09:59.947 2010 (UTC - 4:00)
System Uptime: 0 days 0:06:46.508
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {538, 2, 0, fffff88005279836}

Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+59836 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
03 Oct 2010   #9
gaurav007

windows 7 home basic 64 bit
 
 

where to find the driver from atheros ar 9285 wireless network adaptor
My System SpecsSystem Spec
04 Nov 2010   #10
royiswise

Windows 7 Home Premium 64bit
 
 

Hi,

Do you by any chance have Zone Alarm free firewall installed on your computer?

I had the exact same issue as yourself with getting a BSOD and the root cause appeared to be the Wifi adapter Atheros AR9285.

But after reading the thread http://www.sevenforums.com/crashes-d...-computer.html

And uninstalling Zone alarm the problem seized for me
My System SpecsSystem Spec
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 blue screen of death in new vaio laptop




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