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Windows 7: Getting rid of the <this program has stopped working, etc > dialog

02 Oct 2010   #1

Windows 7 home premium x64
Getting rid of the <this program has stopped working, etc > dialog

I've been using win7 since the release candidates where available and I'm fairly happy with it. Just one part has been driving me nuts.

Whenever a program doesn't close down correctly or crashes you get a helpfull little popup that says " A problem caused the program to stop working correctly. Please colse the program." With a single button that says close the program. Fine so far, however most of the time it's not actually a crash or anything it's just an old winxp program that closes down in a weird way when you exit it.

To make matters worse the damn dialog window is a small box about 3 inches wide, it hides the cursor on any other part of the screen and when it pops up it's not automatically selected. So you can't press enter and have to hunt with an invisble cursor for a small box in the middle of your screen. I'm pretty sure this entire thing is designed to be as annoying as possible. Even worse there's only one action which is pressing the damned close button making the entire popup pointless in the first place.

I've tried turning off error reporting for all users but that doesn't change a thing. I've tried turning it off via both the control panel and via services, but the thing is still annoying me.
It is using the werfault.exe, but apparently not in order to report errors.

Does anybody have a clue how to get rid of this pointless popup?

My System SpecsSystem Spec
02 Oct 2010   #2
Microsoft MVP


The error dialog is built into Windows.
Stopping it won't be very easy.

But, the question is why does your cursor disappear? That's not normal behavior.
I'd start by running the System File Checker:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the search box, right click on the cmd.exe and select "Run as adminstrator"
In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter.
Let the program run and post back what it says when it's done.
Then I'd update your mouse drivers and your video drivers.
If that doesn't work, then post back and we'll ask for some reports.
My System SpecsSystem Spec
02 Oct 2010   #3

Windows 10 Pro x64

To disable Error Reporting, open Local Group Policy Editor by typing gpedit.msc in the Start Search and hit Enter
Now navigate to Computer Configuration > Administrative Templates > Systems > Internet Communication Management > Internet Communication Settings from the left sidebar

select Turn Off Windows Error Reporting and Enable it
My System SpecsSystem Spec


 Getting rid of the <this program has stopped working, etc > dialog

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