Blue screen of death


  1. Posts : 10
    windows 7 ultimate x32 bit
       #1

    Blue screen of death


    version of windows:

    32 bit operating system
    not original installed os
    full retail version

    system hardware 4 years old
    os installed and reinstalled 7 days ago because the BSOD appears every time i want to shut down the computer, and computer than restarts...

    Here is the minidump folder so you can tell me whats wrong
      My Computer


  2. Posts : 670
    Windows 7 x64
       #2

    The culprit is your Intel® 536EP Modem Driver 2002.



    092910-34281-01.dmp
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    PROCESS_NAME: System
    Stack: nt!, pci!, Intels, modem!
    FAILURE_BUCKET_ID: 0x7E_Intels51+144c
    Probably caused by : Intels51.sys ( Intels51+144c )




    1. Update this drivers:

    Intels51.sys Fri May 10 22:58:59 2002
    Intel® 536EP Modem Driver
    http://downloadcenter.intel.com/

    nvm62x32.sys Sat Oct 18 00:00:39 2008
    NVIDIA MCP Networking Function Driver
    Drivers - Download NVIDIA Drivers


    2. If 1) doesn't fix it, uninstall Avast and install MSE:

    http://files.avast.com/files/eng/aswclear.exe

    http://www.microsoft.com/security_essentials/



    3. If crash dumps reoccur after 2) and 3), attach the fresh .dmp's.



    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [F:\a\Minidump\092910-34281-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0x82617000 PsLoadedModuleList = 0x8275f810
    System Uptime: 0 days 1:10:07.739
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..........................
    Loading User Symbols
    Loading unloaded module list
    ...................
    Unable to load image \SystemRoot\system32\DRIVERS\Intels51.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Intels51.sys
    *** ERROR: Module load completed but symbols could not be loaded for Intels51.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {c0000005, 9e2fd44c, 807bfacc, 807bf6b0}
    
    Probably caused by : Intels51.sys ( Intels51+144c )
    
    Followup: MachineOwner
    ---------
    
    kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 9e2fd44c, The address that the exception occurred at
    Arg3: 807bfacc, Exception Record Address
    Arg4: 807bf6b0, Context Record Address
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
    
    FAULTING_IP: 
    Intels51+144c
    9e2fd44c 8b88d6010000    mov     ecx,dword ptr [eax+1D6h]
    
    EXCEPTION_RECORD:  807bfacc -- (.exr 0xffffffff807bfacc)
    ExceptionAddress: 9e2fd44c (Intels51+0x0000144c)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 00000000
       Parameter[1]: 000001d6
    Attempt to read from address 000001d6
    
    CONTEXT:  807bf6b0 -- (.cxr 0xffffffff807bf6b0)
    eax=00000000 ebx=00000003 ecx=85b1e270 edx=00000004 esi=807bfbdc edi=85b1e258
    eip=9e2fd44c esp=807bfb94 ebp=807bfbbc iopl=0         nv up ei ng nz na po nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010282
    Intels51+0x144c:
    9e2fd44c 8b88d6010000    mov     ecx,dword ptr [eax+1D6h] ds:0023:000001d6=????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
    
    EXCEPTION_PARAMETER1:  00000000
    
    EXCEPTION_PARAMETER2:  000001d6
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from 8277f718
    Unable to read MiSystemVaType memory at 8275f160
     000001d6 
    
    FOLLOWUP_IP: 
    Intels51+144c
    9e2fd44c 8b88d6010000    mov     ecx,dword ptr [eax+1D6h]
    
    BUGCHECK_STR:  0x7E
    
    DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
    
    LAST_CONTROL_TRANSFER:  from 826a0896 to 9e2fd44c
    
    STACK_TEXT:  
    WARNING: Stack unwind information not available. Following frames may be wrong.
    807bfbbc 826a0896 00000000 85b1e258 84327d03 Intels51+0x144c
    807bfbe4 8267fb33 00000000 85b1e258 843de7c0 nt!IopUnloadSafeCompletion+0x45
    807bfc28 87082086 85b1e310 85b1e258 85b1e258 nt!IopfCompleteRequest+0x128
    807bfc40 82622d16 84110748 85b1e258 00000016 pci!PciDispatchPnpPower+0x10c
    807bfc58 826534ae 84a45d98 84110690 807bfc70 nt!IopPoHandleIrp+0x28
    807bfc68 82625049 807bfc8c 9e2fd3e2 84110690 nt!IofCallDriver+0x55
    807bfc70 9e2fd3e2 84110690 85b1e258 84a45d98 nt!PoCallDriver+0x10
    807bfc8c 9e2fd252 84a45ce0 84a45d98 84a52c58 Intels51+0x13e2
    807bfca8 82622d16 84a45ce0 85b1e258 00000016 Intels51+0x1252
    807bfcc0 826534ae 85b1e310 84a45ce0 807bfcd8 nt!IopPoHandleIrp+0x28
    807bfcd0 82625049 807bfcf8 9e39382d 84a45ce0 nt!IofCallDriver+0x55
    807bfcd8 9e39382d 84a45ce0 85b1e258 84a52c58 nt!PoCallDriver+0x10
    807bfcf8 82622823 84a52c58 85b1e258 00000000 modem!ModemPower+0x6b
    807bfd50 8282566d 00000000 96c95bcd 00000000 nt!PopIrpWorker+0x351
    807bfd90 826d70d9 826224d2 00000000 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  Intels51+144c
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: Intels51
    
    IMAGE_NAME:  Intels51.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  3cdc2683
    
    STACK_COMMAND:  .cxr 0xffffffff807bf6b0 ; kb
    
    FAILURE_BUCKET_ID:  0x7E_Intels51+144c
    
    BUCKET_ID:  OLD_IMAGE_Intels51.sys
    
    Followup: MachineOwner
    ---------
    
    kd> lmvm Intels51
    start    end        module name
    9e2fc000 9e38e5a0   Intels51 T (no symbols)           
        Loaded symbol image file: Intels51.sys
        Image path: \SystemRoot\system32\DRIVERS\Intels51.sys
        Image name: Intels51.sys
        Timestamp:        Fri May 10 22:58:59 2002 (3CDC2683)
        CheckSum:         0009BB35
        ImageSize:        000925A0
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    kd> lmtn
    start    end        module name
    80bbd000 80bc5000   kdcom    kdcom.dll    Tue Jul 14 04:08:58 2009 (4A5BDAAA)
    81e09000 81e59000   HdAudio  HdAudio.sys  Tue Jul 14 02:51:46 2009 (4A5BC892)
    81e59000 81e88000   portcls  portcls.sys  Tue Jul 14 02:51:00 2009 (4A5BC864)
    81e88000 81ea1000   drmk     drmk.sys     Tue Jul 14 03:36:05 2009 (4A5BD2F5)
    81ea1000 81eab000   Dxapi    Dxapi.sys    Tue Jul 14 02:25:25 2009 (4A5BC265)
    81eab000 81ec1000   cdfs     cdfs.sys     Tue Jul 14 02:11:14 2009 (4A5BBF12)
    81ec1000 81ece000   crashdmp crashdmp.sys Tue Jul 14 02:45:50 2009 (4A5BC72E)
    81ece000 81ed8000   dump_diskdump dump_diskdump.sys Tue Jul 14 02:45:49 2009 (4A5BC72D)
    81ed8000 81efd000   dump_nvstor dump_nvstor.sys Wed May 20 09:44:09 2009 (4A13A6B9)
    81efd000 81f0e000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 02:12:47 2009 (4A5BBF6F)
    81f0e000 81f19000   monitor  monitor.sys  Tue Jul 14 02:25:58 2009 (4A5BC286)
    81f19000 81f24000   usbprint usbprint.sys Tue Jul 14 03:17:06 2009 (4A5BCE82)
    81f24000 81f25700   USBD     USBD.SYS     Tue Jul 14 02:51:05 2009 (4A5BC869)
    81f26000 81f41000   luafv    luafv.sys    Tue Jul 14 02:15:44 2009 (4A5BC020)
    81f41000 81f51000   lltdio   lltdio.sys   Tue Jul 14 02:53:18 2009 (4A5BC8EE)
    81f51000 81f64000   rspndr   rspndr.sys   Tue Jul 14 02:53:20 2009 (4A5BC8F0)
    81f64000 81fe9000   HTTP     HTTP.sys     Tue Jul 14 02:12:53 2009 (4A5BBF75)
    81fe9000 81ffb000   mpsdrv   mpsdrv.sys   Tue Jul 14 02:52:52 2009 (4A5BC8D4)
    82617000 82a27000   nt       ntkrpamp.exe Tue Jul 14 02:15:19 2009 (4A5BC007)
    82a27000 82a5e000   hal      halmacpi.dll Tue Jul 14 02:11:03 2009 (4A5BBF07)
    86e00000 86e21000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 02:25:49 2009 (4A5BC27D)
    86e21000 86e29000   rdpencdd rdpencdd.sys Tue Jul 14 03:01:39 2009 (4A5BCAE3)
    86e29000 86e31000   rdprefmp rdprefmp.sys Tue Jul 14 03:01:41 2009 (4A5BCAE5)
    86e39000 86e44000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 02:13:13 2009 (4A5BBF89)
    86e44000 86e55000   PSHED    PSHED.dll    Tue Jul 14 04:09:36 2009 (4A5BDAD0)
    86e55000 86e5d000   BOOTVID  BOOTVID.dll  Tue Jul 14 04:04:34 2009 (4A5BD9A2)
    86e5d000 86e9f000   CLFS     CLFS.SYS     Tue Jul 14 02:11:10 2009 (4A5BBF0E)
    86e9f000 86f4a000   CI       CI.dll       Tue Jul 14 04:09:28 2009 (4A5BDAC8)
    86f4a000 86fbb000   Wdf01000 Wdf01000.sys Tue Jul 14 02:11:36 2009 (4A5BBF28)
    86fbb000 86fc9000   WDFLDR   WDFLDR.SYS   Tue Jul 14 02:11:25 2009 (4A5BBF1D)
    86fc9000 86ffd000   fltmgr   fltmgr.sys   Tue Jul 14 02:11:13 2009 (4A5BBF11)
    87000000 8700c000   vga      vga.sys      Tue Jul 14 02:25:50 2009 (4A5BC27E)
    8700c000 87019000   watchdog watchdog.sys Tue Jul 14 02:24:10 2009 (4A5BC21A)
    87019000 87021000   RDPCDD   RDPCDD.sys   Tue Jul 14 03:01:40 2009 (4A5BCAE4)
    87025000 8706d000   ACPI     ACPI.sys     Tue Jul 14 02:11:11 2009 (4A5BBF0F)
    8706d000 87076000   WMILIB   WMILIB.SYS   Tue Jul 14 02:11:22 2009 (4A5BBF1A)
    87076000 8707e000   msisadrv msisadrv.sys Tue Jul 14 02:11:09 2009 (4A5BBF0D)
    8707e000 870a8000   pci      pci.sys      Tue Jul 14 02:11:16 2009 (4A5BBF14)
    870a8000 870b3000   vdrvroot vdrvroot.sys Tue Jul 14 02:46:19 2009 (4A5BC74B)
    870b3000 870c4000   partmgr  partmgr.sys  Tue Jul 14 02:11:35 2009 (4A5BBF27)
    870c4000 870d4000   volmgr   volmgr.sys   Tue Jul 14 02:11:25 2009 (4A5BBF1D)
    870d4000 8711f000   volmgrx  volmgrx.sys  Tue Jul 14 02:11:41 2009 (4A5BBF2D)
    8711f000 87126000   pciide   pciide.sys   Tue Jul 14 02:11:19 2009 (4A5BBF17)
    87126000 87134000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 02:11:15 2009 (4A5BBF13)
    87134000 8714a000   mountmgr mountmgr.sys Tue Jul 14 02:11:27 2009 (4A5BBF1F)
    8714a000 87153000   atapi    atapi.sys    Tue Jul 14 02:11:15 2009 (4A5BBF13)
    87153000 87176000   ataport  ataport.SYS  Tue Jul 14 02:11:18 2009 (4A5BBF16)
    87176000 8719b000   nvstor   nvstor.sys   Wed May 20 09:44:09 2009 (4A13A6B9)
    8719b000 871e2000   storport storport.sys Tue Jul 14 02:45:58 2009 (4A5BC736)
    871e2000 871eb000   amdxata  amdxata.sys  Tue May 19 20:57:35 2009 (4A12F30F)
    871eb000 871fc000   fileinfo fileinfo.sys Tue Jul 14 02:21:51 2009 (4A5BC18F)
    87211000 87230000   cdrom    cdrom.sys    Tue Jul 14 02:11:24 2009 (4A5BBF1C)
    87230000 87237000   Beep     Beep.SYS     Tue Jul 14 02:45:00 2009 (4A5BC6FC)
    8723c000 8736b000   Ntfs     Ntfs.sys     Tue Jul 14 02:12:05 2009 (4A5BBF45)
    8736b000 87396000   msrpc    msrpc.sys    Tue Jul 14 02:11:59 2009 (4A5BBF3F)
    87396000 873a9000   ksecdd   ksecdd.sys   Tue Jul 14 02:11:56 2009 (4A5BBF3C)
    873a9000 873ce000   CLASSPNP CLASSPNP.SYS Tue Jul 14 02:11:20 2009 (4A5BBF18)
    87400000 87432000   fvevol   fvevol.sys   Tue Jul 14 02:13:01 2009 (4A5BBF7D)
    87435000 87492000   cng      cng.sys      Tue Jul 14 02:32:55 2009 (4A5BC427)
    87492000 874a0000   pcw      pcw.sys      Tue Jul 14 02:11:10 2009 (4A5BBF0E)
    874a0000 874a9000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 02:11:14 2009 (4A5BBF12)
    874a9000 87560000   ndis     ndis.sys     Tue Jul 14 02:12:24 2009 (4A5BBF58)
    87560000 8759e000   NETIO    NETIO.SYS    Tue Jul 14 02:12:35 2009 (4A5BBF63)
    8759e000 875c3000   ksecpkg  ksecpkg.sys  Tue Jul 14 02:34:00 2009 (4A5BC468)
    875c3000 875f0000   rdyboost rdyboost.sys Tue Jul 14 02:22:02 2009 (4A5BC19A)
    87600000 87608000   hwpolicy hwpolicy.sys Tue Jul 14 02:11:01 2009 (4A5BBF05)
    87608000 87619000   disk     disk.sys     Tue Jul 14 02:11:28 2009 (4A5BBF20)
    87619000 87620000   Null     Null.SYS     Tue Jul 14 02:11:12 2009 (4A5BBF10)
    87620000 87769000   tcpip    tcpip.sys    Tue Jul 14 02:13:18 2009 (4A5BBF8E)
    87769000 8779a000   fwpkclnt fwpkclnt.sys Tue Jul 14 02:12:03 2009 (4A5BBF43)
    8779a000 877a2380   vmstorfl vmstorfl.sys Tue Jul 14 02:28:44 2009 (4A5BC32C)
    877a3000 877e2000   volsnap  volsnap.sys  Tue Jul 14 02:11:34 2009 (4A5BBF26)
    877e2000 877ea000   spldr    spldr.sys    Mon May 11 19:13:47 2009 (4A084EBB)
    877ea000 877fa000   mup      mup.sys      Tue Jul 14 02:14:14 2009 (4A5BBFC6)
    8bc26000 8bc31000   Msfs     Msfs.SYS     Tue Jul 14 02:11:26 2009 (4A5BBF1E)
    8bc31000 8bc3f000   Npfs     Npfs.SYS     Tue Jul 14 02:11:31 2009 (4A5BBF23)
    8bc3f000 8bc56000   tdx      tdx.sys      Tue Jul 14 02:12:10 2009 (4A5BBF4A)
    8bc56000 8bc61000   TDI      TDI.SYS      Tue Jul 14 02:12:12 2009 (4A5BBF4C)
    8bc61000 8bcbb000   afd      afd.sys      Tue Jul 14 02:12:34 2009 (4A5BBF62)
    8bcbb000 8bced000   netbt    netbt.sys    Tue Jul 14 02:12:18 2009 (4A5BBF52)
    8bced000 8bcf4000   wfplwf   wfplwf.sys   Tue Jul 14 02:53:51 2009 (4A5BC90F)
    8bcf4000 8bd13000   pacer    pacer.sys    Tue Jul 14 02:53:58 2009 (4A5BC916)
    8bd13000 8bd21000   netbios  netbios.sys  Tue Jul 14 02:53:54 2009 (4A5BC912)
    8bd21000 8bd3b000   serial   serial.sys   Tue Jul 14 02:45:33 2009 (4A5BC71D)
    8bd3b000 8bd4e000   wanarp   wanarp.sys   Tue Jul 14 02:55:02 2009 (4A5BC956)
    8bd4e000 8bd5e000   termdd   termdd.sys   Tue Jul 14 03:01:35 2009 (4A5BCADF)
    8bd5e000 8bd9f000   rdbss    rdbss.sys    Tue Jul 14 02:14:26 2009 (4A5BBFD2)
    8bd9f000 8bda9000   nsiproxy nsiproxy.sys Tue Jul 14 02:12:08 2009 (4A5BBF48)
    8bda9000 8bdb3000   mssmbios mssmbios.sys Tue Jul 14 02:19:25 2009 (4A5BC0FD)
    8bdb3000 8bdbf000   discache discache.sys Tue Jul 14 02:24:04 2009 (4A5BC214)
    8bdbf000 8bde2000   mrxsmb   mrxsmb.sys   Tue Jul 14 02:14:24 2009 (4A5BBFD0)
    8be11000 8be75000   csc      csc.sys      Tue Jul 14 02:15:08 2009 (4A5BBFFC)
    8be75000 8be8d000   dfsc     dfsc.sys     Tue Jul 14 02:14:16 2009 (4A5BBFC8)
    8be8d000 8be9b000   blbdrive blbdrive.sys Tue Jul 14 02:23:04 2009 (4A5BC1D8)
    8be9b000 8bebc000   tunnel   tunnel.sys   Tue Jul 14 02:54:03 2009 (4A5BC91B)
    8bebc000 8bece000   amdk8    amdk8.sys    Tue Jul 14 02:11:03 2009 (4A5BBF07)
    8bece000 8bed8000   usbohci  usbohci.sys  Tue Jul 14 02:51:14 2009 (4A5BC872)
    8bed8000 8bf23000   USBPORT  USBPORT.SYS  Tue Jul 14 02:51:13 2009 (4A5BC871)
    8bf23000 8bf32000   usbehci  usbehci.sys  Tue Jul 14 02:51:14 2009 (4A5BC872)
    8bf32000 8bf51000   HDAudBus HDAudBus.sys Tue Jul 14 02:50:55 2009 (4A5BC85F)
    8bf51000 8bfa5c80   nvm62x32 nvm62x32.sys Sat Oct 18 00:00:39 2008 (48F8FCF7)
    8bfa6000 8bfea000   usbhub   usbhub.sys   Tue Jul 14 02:52:06 2009 (4A5BC8A6)
    8c802000 8d167940   nvlddmkm nvlddmkm.sys Thu May 14 23:32:27 2009 (4A0C7FDB)
    8d168000 8d17f000   rassstp  rassstp.sys  Tue Jul 14 02:54:57 2009 (4A5BC951)
    8d17f000 8d1b3000   ks       ks.sys       Tue Jul 14 02:45:13 2009 (4A5BC709)
    8d1b3000 8d1c1000   umbus    umbus.sys    Tue Jul 14 02:51:38 2009 (4A5BC88A)
    8d1c1000 8d1d2000   NDProxy  NDProxy.SYS  Tue Jul 14 02:54:27 2009 (4A5BC933)
    8d1d2000 8d1eb000   bowser   bowser.sys   Tue Jul 14 02:14:21 2009 (4A5BBFCD)
    90600000 9060a000   rdpbus   rdpbus.sys   Tue Jul 14 03:02:40 2009 (4A5BCB20)
    9060a000 9060b380   swenum   swenum.sys   Tue Jul 14 02:45:08 2009 (4A5BC704)
    9060c000 90616000   flpydisk flpydisk.sys Tue Jul 14 02:45:45 2009 (4A5BC729)
    90616000 906cd000   dxgkrnl  dxgkrnl.sys  Tue Jul 14 02:26:15 2009 (4A5BC297)
    906cd000 90706000   dxgmms1  dxgmms1.sys  Tue Jul 14 02:25:25 2009 (4A5BC265)
    90706000 90711000   fdc      fdc.sys      Tue Jul 14 02:45:45 2009 (4A5BC729)
    90711000 9071b000   serenum  serenum.sys  Tue Jul 14 02:45:27 2009 (4A5BC717)
    9071b000 90733000   parport  parport.sys  Tue Jul 14 02:45:34 2009 (4A5BC71E)
    90733000 9074b000   i8042prt i8042prt.sys Tue Jul 14 02:11:23 2009 (4A5BBF1B)
    9074b000 90758000   mouclass mouclass.sys Tue Jul 14 02:11:15 2009 (4A5BBF13)
    90758000 90765000   kbdclass kbdclass.sys Tue Jul 14 02:11:15 2009 (4A5BBF13)
    90765000 90772000   CompositeBus CompositeBus.sys Tue Jul 14 02:45:26 2009 (4A5BC716)
    90772000 90784000   AgileVpn AgileVpn.sys Tue Jul 14 02:55:00 2009 (4A5BC954)
    90784000 9079c000   rasl2tp  rasl2tp.sys  Tue Jul 14 02:54:33 2009 (4A5BC939)
    9079c000 907a7000   ndistapi ndistapi.sys Tue Jul 14 02:54:24 2009 (4A5BC930)
    907a7000 907c9000   ndiswan  ndiswan.sys  Tue Jul 14 02:54:34 2009 (4A5BC93A)
    907c9000 907e1000   raspppoe raspppoe.sys Tue Jul 14 02:54:53 2009 (4A5BC94D)
    907e1000 907f8000   raspptp  raspptp.sys  Tue Jul 14 02:54:47 2009 (4A5BC947)
    90800000 9081e000   cdd      cdd.dll      unavailable (00000000)
    90970000 90bba000   win32k   win32k.sys   unavailable (00000000)
    90bd0000 90bd9000   TSDDD    TSDDD.dll    unavailable (00000000)
    92682000 9268b000   asyncmac asyncmac.sys Tue Jul 14 02:54:46 2009 (4A5BC946)
    9268b000 926a2000   aswMonFlt aswMonFlt.sys Tue Mar 09 04:23:15 2010 (4B95B113)
    926a2000 926c8100   aswSP    aswSP.SYS    Tue Mar 09 04:27:17 2010 (4B95B205)
    926c9000 926cc000   aswFsBlk aswFsBlk.SYS Tue Mar 09 04:22:51 2010 (4B95B0FB)
    926cc000 926d0100   aswRdr   aswRdr.SYS   Tue Mar 09 04:23:33 2010 (4B95B125)
    926d1000 926dac00   aswTdi   aswTdi.SYS   Tue Mar 09 04:27:40 2010 (4B95B21C)
    926f2000 9271c000   fastfat  fastfat.SYS  Tue Jul 14 02:14:01 2009 (4A5BBFB9)
    9271c000 92736000   WudfPf   WudfPf.sys   Tue Jul 14 02:50:13 2009 (4A5BC835)
    9322b000 93266000   mrxsmb10 mrxsmb10.sys Tue Jul 14 02:14:34 2009 (4A5BBFDA)
    93266000 93281000   mrxsmb20 mrxsmb20.sys Tue Jul 14 02:14:29 2009 (4A5BBFD5)
    93281000 93288000   parvdm   parvdm.sys   unavailable (00000000)
    93288000 9331f000   peauth   peauth.sys   Tue Jul 14 03:35:44 2009 (4A5BD2E0)
    9331f000 93329000   secdrv   secdrv.SYS   Wed Sep 13 16:18:32 2006 (45080528)
    93329000 9334a000   srvnet   srvnet.sys   Tue Jul 14 02:14:45 2009 (4A5BBFE5)
    9334a000 93357000   tcpipreg tcpipreg.sys Tue Jul 14 02:54:14 2009 (4A5BC926)
    93357000 933a6000   srv2     srv2.sys     Tue Jul 14 02:14:52 2009 (4A5BBFEC)
    933a6000 933f7000   srv      srv.sys      Tue Jul 14 02:15:10 2009 (4A5BBFFE)
    9e226000 9e26c000   nwifi    nwifi.sys    Tue Jul 14 02:51:59 2009 (4A5BC89F)
    9e26c000 9e27c000   ndisuio  ndisuio.sys  Tue Jul 14 02:53:51 2009 (4A5BC90F)
    9e27c000 9e28d000   vwififlt vwififlt.sys Tue Jul 14 02:52:03 2009 (4A5BC8A3)
    9e28d000 9e2f2000   rtl8187  rtl8187.sys  Wed Dec 09 11:16:13 2009 (4B1F6ADD)
    9e2f2000 9e2fc000   vwifibus vwifibus.sys Tue Jul 14 02:52:02 2009 (4A5BC8A2)
    9e2fc000 9e38e5a0   Intels51 Intels51.sys Fri May 10 22:58:59 2002 (3CDC2683)
    9e38f000 9e39c000   modem    modem.sys    Tue Jul 14 02:55:24 2009 (4A5BC96C)
    9e39c000 9e3a6000   MODEMCSA MODEMCSA.sys Tue Jul 14 02:55:25 2009 (4A5BC96D)
    
    Unloaded modules:
    92618000 92682000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    9e3ad000 9e3af000   MSTEE.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    9e3ab000 9e3ad000   MSPQM.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    9e3a8000 9e3ab000   MSKSSRV.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    9e3a6000 9e3a8000   MSPCLOCK.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    92736000 92757000   WUDFRd.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    926db000 926f2000   USBSTOR.SYS
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    9e3d0000 9e3da000   vwifibus.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    9e36b000 9e3d0000   rtl8187.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    9e361000 9e36b000   vwifibus.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    9e2fc000 9e361000   rtl8187.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    9e2f2000 9e2fc000   vwifibus.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    9e28d000 9e2f2000   rtl8187.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    927bc000 927c6000   vwifibus.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    92757000 927bc000   rtl8187.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    875f0000 875fd000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    873ce000 873d8000   dump_storpor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    873d8000 873fd000   dump_nvstor.
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    87200000 87211000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
      My Computer


  3. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #3

    Hi Speedtouch. Please follow the directions below:

    https://www.sevenforums.com/crashes-d...tructions.html

    Also, complete your System Specs so we can help you.
      My Computer


  4. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #4

    Good job, Cybercore. It definitely seems pissed over:

    Loaded symbol image file: Intels51.sys
    Image path: \SystemRoot\system32\DRIVERS\Intels51.sys
    Image name: Intels51.sys
      My Computer


  5. Posts : 10
    windows 7 ultimate x32 bit
    Thread Starter
       #5

    cybercore said:
    The culprit is your Intel® 536EP Modem Driver 2002.



    092910-34281-01.dmp
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    PROCESS_NAME: System
    Stack: nt!, pci!, Intels, modem!
    FAILURE_BUCKET_ID: 0x7E_Intels51+144c
    Probably caused by : Intels51.sys ( Intels51+144c )




    1. Update this drivers:

    Intels51.sys Fri May 10 22:58:59 2002
    Intel® 536EP Modem Driver
    http://downloadcenter.intel.com/

    nvm62x32.sys Sat Oct 18 00:00:39 2008
    NVIDIA MCP Networking Function Driver
    Drivers - Download NVIDIA Drivers


    2. If 1) doesn't fix it, uninstall Avast and install MSE:

    http://files.avast.com/files/eng/aswclear.exe

    http://www.microsoft.com/security_essentials/



    3. If crash dumps reoccur after 2) and 3), attach the fresh .dmp's.

    [/code]
    Thanks man, it helped!
      My Computer


  6. Posts : 670
    Windows 7 x64
       #6

    Thanks Lemur, and you're welcome Speedtouch. : )

    Hope the problem is fixed. If not, attach your fresh dmp's as well as other info as described in bsod posting instructions thread.
      My Computer


 

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