Random Computer Freeze - Windows 7 Help Forums
Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Random Computer Freeze

03 Oct 2010   #1

Windows 7 Premium x64
Random Computer Freeze

Hi there,
I bought a new HP laptop about 3 weeks ago. It seemed to be going fine until it started to crash randomly. I called up HP and they did a bios update. The problem was solved for a couple of days, but the problem returned. Then, I was told to do a reformat the laptop back to factory default. That seemed to solve the problem again, but it has been reappearing again now. I have no faith in HP solving my problem. I have ran the short and long hard disk test and it came out clean. I ran the memory test and it passed too. I have also ran sfc /scannow which also turns out clean. My freezes have been completely random. It has froze when I have been playing games, surfing web on Firefox, and even when I just had turned on the laptop and left it on idle. I am not sure if there is any other information you would like to provide.

My System SpecsSystem Spec
03 Oct 2010   #2

Microsoft Window 7 Professional 32 bit

Hi there and welcome to SF!

Can you please follow this instruction:

The freeze sounds like a hardware problem. First thing you might want to do is to check your RAM
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
My System SpecsSystem Spec
03 Oct 2010   #3

Windows 7 Ultimate x64

it some of the programs are making this trouble for you .... try to uninstall some recently installed programs....
My System SpecsSystem Spec

 Random Computer Freeze

Thread Tools

Similar help and support threads for2: Random Computer Freeze
Thread Forum
Computer Freeze While loading random things General Discussion
Random BSOD's which freeze Computer BSOD Help and Support
My Computer games freeze random? Gaming
Solved Random Computer Freeze w/Noise Loop BSOD Help and Support
Solved computer RANDOM freeze during games and video Performance & Maintenance
My computer will suddenly freeze at random BSOD Help and Support
Random computer Freeze BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:55.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App