Unable to log on to Administrative Account

Hello there,

I hope I am not going to lose all of my files.
Last night the system (Vista- Home premium 64 bit)did some regular updates. This morning, when I tried to log on to Admin Account I got the message : The user profile service failed to log on. user profile can not be loaded.
I do have other account and I have already tried to fix the thing using some recommendations that I have found on this thread and other places, but I have another problem. It seems that most of the exe system files from my other account are gone. When I try to run a program which will supposedly fix the thing, I get the message to choose the program to open it with. And then I am stuck.
Just to note, when I tried to open MS Word or any other program, it prompts me to choose the program to open it with. Strange. I do not know what did I get myself into but I hope I will not lose all of the documents I have stored in Admin Account.

Also, computer was bought in Office Depot and they did the instalation for me, so I do not have the disc.

Any suggestion will be appreciated!

Hi there, this is a Windows 7 forum but thats ok. Try these possible solutions The User Profile Service failed the logon. User profile cannot be loaded. - Vista Forums

Already tried it this morning, but even when I am looking for redegit, it says it can not find the file.

Hello Daut, and welcome to Seven Forums.

That would be regedit instead.

Yes , you are correct "regedit" but it says Application not found

Daut,

You might see if doing a system restore at boot using a restore point dated before you had this error may be able to fix it for you.

Thank you so much for your help. It did work. I am able to log in without any problems on my Admin Account. Still, the executive files are missing from my User Account.
I am wondering now, what can I do on my part so this thing does not happen again?

That's good news so far. Are these just missing exe files, or do they still not work when you try to use them as described in your 1st post?

If they do not work, then you might see if you have a restore point dated when you know that they did.

I will just describe what happens. This is a poblem that exists since summer but I was in the mist of taking online classes and did not have time to take care of it then ( I may pay now for it!). At that time I also just did the regular system update, and ended up with many problems.

If I try to launch Internet explorer , I get the window asking me to choose the program to opent it with (iexplore.exe). If I click on Internet Explorer icon that is listed as one of the recommended programs I get window to run or save the file iexplore.exe. If I click Run it just goes back to "Choose the program to open it with". If I choose Save, then it only saves it in one of my folders and do nothing after that.
If I choose Desktop shortcut for let's say Word, it says "Application not found". It also does to Skype,, which I tried to reinstall several times but nothing helps - Skype and everything else work on Admin Account.
If I choose Word from Start menu I get this : This file does not have a program associated with it to perform this action. Create an association on the Set Associations control panel. But I do not know how to do it.
I tried today to reinstall things using the instalation disc for Microsoft Home and Office but it was unsuccessful because I had to go through the proces of choosing the program to open it with , and I was stuck again.

See if you may be able to download and merge the exe option in the tutorial below to restore the default associations for exe files.

http://www.sevenforums.com/tutorials/19449-default-file-type-associations-restore.html


If not, then leave the extracted Default_EXE.reg file you downloaded above on your desktop. Next use the same steps in Method Two of OPTION TWO in the tutorial below, except you will use the Default_EXE.reg file instead at step 5. This way you will be able merge the REG file in a command prompt at boot to restore the default associations for exe files instead.

http://www.sevenforums.com/tutorials/4230-registry-backup-restore.html

For example, if D: is your drive letter from step 3, then you would use the command below and substitute User-Name with your account's actual user name.

regedit /s D:\Users\User-Name\Desktop\Default_EXE.reg

It says in the tutorial that I have to be loged in as an Admin. But everything is working fine when I am loged in Admin. I am sorry , I may sound silly but I am just trying to understand. Also, I tried to extract files while in User Account but it says I can not. I guess it will work if I switch to Admin. But I am afraid to mess up the things.

Is this a standard account that these exe files will not work in? If so, then you will not be able to run anything that requires elevation without having to enter the administrator's password when prompted by UAC.


Also, see if you may be able to download and merge the exe option in the tutorial below to restore the default associations for exe files while logged in as an administrator. Hopefully this will fix the association issue in the other account.

Default File Type Associations - Restore

Thank you so much. I actually tried it last night and even though I was not able to extract them (I was prompted to enter the Admin pass) , everything is working fine now. Even Skype!
The only thing that still comes up when I start up my computer is that MediaHPSmart is not working. Maybe this is something I should contact them directly.
Currently I have MCAfee security system. Do you recommend something else? The license is about to expire, so should I renew it or buy something else?

I have no words to express how grateful I am for all your help !
Selma

You're most welcome Selma. That's great news.


You might check your startup programs using the tutorial below to check with each option for the different locations, and disable/remove MediaHPSmart if found.

http://www.sevenforums.com/tutorials/1401-startup-programs-change.html


I would say that using the free MSE along with Windows Firewall is good. In addition, using a router with a built-in hardware firewall will help give you better incoming protection.