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#1
BSOD
I have a custom built computer and i just recently installed Win 7 32bit. Every so often i get random/different bsod. I cant even upload the damn file cause it says i dont have permission???? Please help!
Rudy
I have a custom built computer and i just recently installed Win 7 32bit. Every so often i get random/different bsod. I cant even upload the damn file cause it says i dont have permission???? Please help!
Rudy
Hello Rudy ! Welcome to SF !!
Follow this thread https://www.sevenforums.com/crashes-d...tructions.html
- Captain
Thanks for taking the time to respond, here is the zipped file that you have requested!
Rudy
I guess your 2 dmp files didn't get collected...did you run the scripts as administrator?
Please manually upload the dumps now. See this tutorial: https://www.sevenforums.com/tutorials...en-forums.html
This crash was caused by IDSvix86.sys which is part of your Norton application. It is a known trouble maker. I would remove it and install microsoft security essentials in its place.
Ken
Analaysis
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\K\Desktop\072710-46562-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols *http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7600.16539.x86fre.win7_gdr.100226-1909 Machine Name: Kernel base = 0x82846000 PsLoadedModuleList = 0x82985570 Debug session time: Tue Jul 27 18:25:12.916 2010 (GMT-4) System Uptime: 0 days 0:26:43.712 Loading Kernel Symbols ............................................................... ................................................................ .............................. Loading User Symbols Loading unloaded module list ...... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck D1, {f07ab8, 2, 0, 89b5d794} Unable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20100723.001\IDSvix86.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for IDSvix86.sys *** ERROR: Module load completed but symbols could not be loaded for IDSvix86.sys Probably caused by : IDSvix86.sys ( IDSvix86+25794 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If kernel debugger is available get stack backtrace. Arguments: Arg1: 00f07ab8, memory referenced Arg2: 00000002, IRQL Arg3: 00000000, value 0 = read operation, 1 = write operation Arg4: 89b5d794, address which referenced memory Debugging Details: ------------------ READ_ADDRESS: GetPointerFromAddress: unable to read from 829a5700 Unable to read MiSystemVaType memory at 829850c0 00f07ab8 CURRENT_IRQL: 2 FAULTING_IP: IDSvix86+25794 89b5d794 8b1b mov ebx,dword ptr [ebx] CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: System TRAP_FRAME: 80e45f64 -- (.trap 0xffffffff80e45f64) ErrCode = 00000000 eax=000002bf ebx=00f07ab8 ecx=84fb1028 edx=000002bf esi=80e460ac edi=00000202 eip=89b5d794 esp=80e45fd8 ebp=80e45fe8 iopl=0 nv up ei ng nz na po cy cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010283 IDSvix86+0x25794: 89b5d794 8b1b mov ebx,dword ptr [ebx] ds:0023:00f07ab8=???????? Resetting default scope LAST_CONTROL_TRANSFER: from 89b5d794 to 8287eb7b STACK_TEXT: 80e45f64 89b5d794 badb0d00 000002bf 82814ba9 nt!KiTrap0E+0x2cf WARNING: Stack unwind information not available. Following frames may be wrong. 80e45fe8 89b633e4 000004c1 84fb1010 80e46014 IDSvix86+0x25794 80e45ff8 89b6140a 80e460ac 84fbaff4 84fba858 IDSvix86+0x2b3e4 80e46014 89b5ee66 80e460ac 00000000 84fba7e8 IDSvix86+0x2940a 80e46044 89b5f0b6 80e460ac 84fba7e8 849575b0 IDSvix86+0x26e66 80e46060 89b5bdc2 00000001 80e460ac 00000000 IDSvix86+0x270b6 80e46084 89b3af3b 849575b0 00000001 80e460ac IDSvix86+0x23dc2 80e460e8 89b4aa48 849575b0 8756e870 00000001 IDSvix86+0x2f3b 80e4615c 896b2ef2 80e4641c 80e4644c 84bd49c0 IDSvix86+0x12a48 80e46180 8969c912 00000000 89b4a970 80e4641c NETIO!ProcessNonBufferedCallout+0x23 80e461dc 8969d334 00000018 80e4641c 80e4644c NETIO!ProcessCallout+0x184 80e46250 8969c25c 00000018 80e4641c 80e4644c NETIO!ArbitrateAndEnforce+0xae 80e46360 898c5a74 00000018 80e4641c 80e4644c NETIO!KfdClassify+0x1c7 80e465a8 89894c72 00000011 000055cd 000055cd tcpip!WFPDatagramDataShimV4+0x3e0 80e46604 89891746 84e03008 87568cc8 87568cc8 tcpip!WfpDatagramDataIndicate+0x67 80e46758 89894919 80e4680c 00000011 00000002 tcpip!ProcessALEForTransportPacket+0x4db 80e46804 89891f52 84e03008 80e46a50 00000011 tcpip!ProcessAleForNonTcpIn+0x92 80e46a64 89893c76 00000011 00000002 000055cd tcpip!WfpProcessInTransportStackIndication+0x5c8 80e46ab8 89892e7b 84e03008 00000002 00000011 tcpip!InetInspectReceiveDatagram+0x100 80e46b78 89893351 855f4f80 86cfd9c0 00000000 tcpip!UdpBeginMessageIndication+0x54 80e46bc4 8989dd52 00000000 86cfd9c0 86c8c100 tcpip!UdpDeliverDatagrams+0x1d9 80e46c10 898a018f 855f4f80 00c8c100 80e46c4c tcpip!UdpReceiveDatagrams+0x142 80e46c20 8989f48e 80e46c34 c000023e 00000000 tcpip!UdpNlClientReceiveDatagrams+0x12 80e46c4c 8989f251 898ff114 80e46ca0 c000023e tcpip!IppDeliverListToProtocol+0x49 80e46c6c 8989ef26 898fed98 00000011 80e46ca0 tcpip!IppProcessDeliverList+0x2a 80e46cc4 8985a872 898fed98 00000011 855f4a10 tcpip!IppReceiveHeaderBatch+0x1f2 80e46cec 82a32f8c 855baf08 008fed98 848b8d48 tcpip!IppLoopbackTransmit+0x52 80e46d00 828a1083 855f4a10 00000000 848b8d48 nt!IopProcessWorkItem+0x23 80e46d50 82a2dd6e 00000001 9e1373c6 00000000 nt!ExpWorkerThread+0x10d 80e46d90 828cf159 828a0f76 00000001 00000000 nt!PspSystemThreadStartup+0x9e 00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19 STACK_COMMAND: kb FOLLOWUP_IP: IDSvix86+25794 89b5d794 8b1b mov ebx,dword ptr [ebx] SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: IDSvix86+25794 FOLLOWUP_NAME: MachineOwner MODULE_NAME: IDSvix86 IMAGE_NAME: IDSvix86.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4bfe26aa FAILURE_BUCKET_ID: 0xD1_IDSvix86+25794 BUCKET_ID: 0xD1_IDSvix86+25794 Followup: MachineOwner ---------
Old drivers that need updating
Code:nvlddmkm.sys 0x95c0d000 0x96046180 0x00439180 0x452b3342 10/10/2006 01:44:34 pcouffin.sys 0x9631b000 0x96326900 0x0000b900 0x457584b9 12/5/2006 10:39:53 spldr.sys 0x899df000 0x899e7000 0x00008000 0x4a084ebb 5/11/2009 12:13:47 gearaspiwdm.sys 0x96137000 0x9613c280 0x00005280 0x4a1151b5 5/18/2009 08:16:53 amdxata.sys 0x8935f000 0x89368000 0x00009000 0x4a12f30f 5/19/2009 13:57:35 RTKVAC.SYS 0x96404000 0x967fd200 0x003f9200 0x4a3a9745 6/18/2009 15:36:37 ccHPx86.sys 0x89732000 0x897ad000 0x0007b000 0x4a3c1dd4 6/19/2009 19:23:00 SymIMv.sys 0x9074f000 0x90758000 0x00009000 0x4a400e0b 6/22/2009 19:04:43 SRTSP.SYS 0x89ae5000 0x89b38000 0x00053000 0x4a4039f4 6/22/2009 22:12:04 SRTSPX.SYS 0x905a1000 0x905aa080 0x00009080 0x4a403abe 6/22/2009 22:15:26 SYMEFA.SYS 0x893ad000 0x893fc000 0x0004f000 0x4a414e30 6/23/2009 17:50:40 SYMEVENT.SYS 0x90568000 0x9058d000 0x00025000 0x4a428942 6/24/2009 16:14:58 SYMTDI.SYS 0x90646000 0x90679600 0x00033600 0x4a529503 7/6/2009 20:21:23 SYMFW.SYS 0x90688000 0x9069c500 0x00014500 0x4a52951a 7/6/2009 20:21:46 SYMNDISV.SYS 0x9067a000 0x90688000 0x0000e000 0x4a5295ef 7/6/2009 20:25:19
Thanks Ken for getting back??? is this a known issue for win 7 in general? i know sometimes im watching something on the net a video i get a blue screen!
Norton, as well as most third-party anti-virus programs and firewalls are well-known for causing problems in Vista and 7.
Be sure to run this Norton removal tool: ftp://ftp.symantec.com/public/englis...moval_Tool.exe
Here is Microsoft Security Essentials: www.microsoft.com/Security_Essentials/