BSOD on Sleep/ Hibernate


  1. Posts : 2
    Windows 7 Home Premium x64
       #1

    BSOD on Sleep/ Hibernate


    Hey guys, newbie here, but any help you might have would be awesome.

    I've been having an issue with my PC for the last few weeks where it crashes on sleep or hibernate and when it returns, it says it's recovered from a BSOD. Pretty bizarre- I wasn't having this before, but after looking around seemingly a few others are having similar issues.

    I've followed the BSOD instructions in my zip file- any chance anyone can help at all

    Big Thanks!




    - Windows 7 x64

    - the original installed OS on the system? Yes- fresh install
    - an OEM or full retail version? Retail version
    - OEM = came pre-installed on system
    - Full Retail = you purchased it from retailer

    - What is the age of system (hardware)? Less than a year
    - What is the age of OS installation (have you re-installed the OS?) Same as PC




      My Computer


  2. Posts : 2
    Windows 7 Home Premium x64
    Thread Starter
       #2

    Any ideas?
      My Computer


  3. Posts : 5,705
    Win7 x64 + x86
       #3

    The MSINFO32 report shows BSOD's due to your Rt64win7.sys driver - a component of your Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC

    Please:
    - download the latest Win7 64 bit drivers for your network card: Realtek
    - uninstall the current drivers
    - install the freshly downloaded drivers and monitor for further BSOD's

    Please uninstall Catalyst Control Center and Daemon Tools as they are known to cause BSOD's on some Win7 systems. Should you need them, feel free to reinstall a fresh copy once we're finished.

    Code from the full analysis:
    Code:
    FAILURE_BUCKET_ID:  X64_0x9F_3_Rt64win7_IMAGE_pci.sys
    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Wed Oct  6 02:13:54.828 2010 (UTC - 4:00)
    System Uptime: 1 days 12:44:53.343
    Probably caused by : pci.sys
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    Bugcheck code 0000009F
    Arguments 00000000`00000003 fffffa80`03554060 fffff800`00b9c518 fffffa80`02c9ee10
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Fri Oct  1 02:38:10.140 2010 (UTC - 4:00)
    System Uptime: 0 days 0:38:23.656
    Probably caused by : pci.sys
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    Bugcheck code 0000009F
    Arguments 00000000`00000003 fffffa80`03546060 fffff800`00b9c518 fffffa80`031d5010
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Wed Sep 29 18:09:00.750 2010 (UTC - 4:00)
    System Uptime: 0 days 4:39:38.265
    Probably caused by : pci.sys
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    Bugcheck code 0000009F
    Arguments 00000000`00000003 fffffa80`03551a20 fffff800`00b9c518 fffffa80`032b9730
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
      
      My Computer


  4. Posts : 5,705
    Win7 x64 + x86
       #4

    Please have a look at the KB articles in this link: BSOD Index
    Many of them refer to issues with Sleep and hibernation.
      My Computer


 

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