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Windows 7: Crashing + Random Restarts

06 Oct 2010   #1

Windows 7 Enterprise- 64 Bit
Crashing + Random Restarts

Hey, I've been getting BSOD's randomly during gaming and currently it has been happening from just watching a movie.

I've included the .Zip file for the and the other 2 files that the BSOD Error reporter said were helpful.

I've tried to rule it so far to the Power Supply or the Video Card.

Computer Specs:
CPU: Phenom II x4 965 (3.4ghz)
Video Card: ASUS 4870 Dark Knight
RAM: DDR2 800
Motherboard: Gigabyte MA785G-UD3H
Power Supply- Antec 550 watt

The computer itself is about 2 years old. The Motherboard and Video card is about 1 year old and the CPU is about 1 month old.

Thx for the help

My System SpecsSystem Spec
07 Oct 2010   #2
Microsoft MVP


This is a STOP 0x116 - so we're looking at your video card.
Please follow the troubleshooting suggestions here: STOP 0x116: VIDEO_TDR_ERROR troubleshooting
In short, if the stuff there doesn't work - you'll have to try another video card. If you purchase a card, make sure that you can return it for your money back in case it's not the problem.

Since this is an ATI video card, I'd also suggest uninstalling the Catalyst Control Center. It can cause BSOD issues with some Win7 systems.


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Oct  6 16:43:47.482 2010 (UTC - 4:00)
System Uptime: 0 days 0:10:57.918
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+6f5c )
Bugcheck code 00000116
Arguments fffffa80`026184e0 fffff880`04006f5c 00000000`00000000 00000000`00000002
My System SpecsSystem Spec

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