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Windows 7: BSOD everytime I shutdown or restart


07 Oct 2010   #1

win 7 Pro 32bit
 
 
BSOD everytime I shutdown or restart

mb: Asrock 4coreDual-SATA2 R2.0
Pr: Intel Dual core E5200
Windows 7 Pro 32 bit Retail

Perfectly stable build in every other way but hangs on shutdown. Probably a process that's stuck or a bad driver..........help!!


My System SpecsSystem Spec
.

07 Oct 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by aznation View Post
mb: Asrock 4coreDual-SATA2 R2.0
Pr: Intel Dual core E5200
Windows 7 Pro 32 bit Retail

Perfectly stable build in every other way but hangs on shutdown. Probably a process that's stuck or a bad driver..........help!!
You have drivers from as far back as 1996. I am truly surprised it was at all stable.

the DMP point to xchal.sys (also 2 years old) and I cant find what thed files owner was.



How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads


Bad drivers needing update
Code:
giveio.sys        0x89a2b000    0x89a2b680    0x00000680    0x316334f5    4/3/1996 22:33:25                        
LNE100V5.sys        0x903ef000    0x903f7d80    0x00008d80    0x3bd7ca48    10/25/2001 04:16:08                        
nv4_mini.sys        0x900cc000    0x9037e2c0    0x002b22c0    0x4182ec49    10/29/2004 21:20:09                        
zd1211u.sys        0x9c1ce000    0x9c20d600    0x0003f600    0x41c962f2    12/22/2004 08:05:06                        
speedfan.sys        0x899e4000    0x899e5480    0x00001480    0x4516880f    9/24/2006 09:28:47                        
fetnd6.sys        0x903e4000    0x903eec00    0x0000ac00    0x485a46e5    6/19/2008 07:45:41                        
xcmem.sys        0x909da000    0x90a32000    0x00058000    0x49b63923    3/10/2009 05:55:47                        
xchal.sys        0x9042d000    0x909da000    0x005ad000    0x49b63944    3/10/2009 05:56:20                        
xcbda.sys        0x89400000    0x89426900    0x00026900    0x49b639a3    3/10/2009 05:57:55                        
spldr.sys        0x899dc000    0x899e4000    0x00008000    0x4a084ebb    5/11/2009 12:13:47

DMP
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Seven Forums\071010-25531-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols/;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x82809000 PsLoadedModuleList = 0x82948570
Debug session time: Sun Jul 11 00:45:46.609 2010 (GMT-4)
System Uptime: 0 days 0:00:14.703
Loading Kernel Symbols
...............................................................
........................................................
Loading User Symbols
Loading unloaded module list
....
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_CALLER (c2)
The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 00000007, Attempt to free pool which was already freed
Arg2: 00001097, (reserved)
Arg3: 08160001, Memory contents of the pool block
Arg4: 865c06a8, Address of the block of pool being deallocated

Debugging Details:
------------------

GetPointerFromAddress: unable to read from 82968700
Unable to read MiSystemVaType memory at 829480c0
*** WARNING: Unable to verify timestamp for viaide.sys
*** ERROR: Module load completed but symbols could not be loaded for viaide.sys
*** WARNING: Unable to verify timestamp for PCIIDEX.SYS
*** ERROR: Module load completed but symbols could not be loaded for PCIIDEX.SYS
*** WARNING: Unable to verify timestamp for amdxata.sys
*** ERROR: Module load completed but symbols could not be loaded for amdxata.sys
*** WARNING: Unable to verify timestamp for xcbda.sys
*** ERROR: Module load completed but symbols could not be loaded for xcbda.sys
*** WARNING: Unable to verify timestamp for fetnd6.sys
*** ERROR: Module load completed but symbols could not be loaded for fetnd6.sys
*** WARNING: Unable to verify timestamp for LNE100V5.sys
*** ERROR: Module load completed but symbols could not be loaded for LNE100V5.sys
*** WARNING: Unable to verify timestamp for spldr.sys
*** ERROR: Module load completed but symbols could not be loaded for spldr.sys
*** WARNING: Unable to verify timestamp for nv4_mini.sys
*** ERROR: Module load completed but symbols could not be loaded for nv4_mini.sys
*** WARNING: Unable to verify timestamp for xcmem.sys
*** ERROR: Module load completed but symbols could not be loaded for xcmem.sys
*** WARNING: Unable to verify timestamp for xcfe.sys
*** ERROR: Module load completed but symbols could not be loaded for xcfe.sys
*** WARNING: Unable to verify timestamp for drmk.sys
*** ERROR: Module load completed but symbols could not be loaded for drmk.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
*** WARNING: Unable to verify timestamp for dxg.sys
*** ERROR: Module load completed but symbols could not be loaded for dxg.sys

POOL_ADDRESS: GetPointerFromAddress: unable to read from 82968700
Unable to read MiSystemVaType memory at 829480c0
 865c06a8 

BUGCHECK_STR:  0xc2_7

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  INTEL_CPU_MICROCODE_ZERO

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 91437e91 to 82920c4e

STACK_TEXT:  
80d8aeb0 91437e91 865c06a8 53584956 865c06a8 nt!ExFreePoolWithTag+0x1b2
WARNING: Stack unwind information not available. Following frames may be wrong.
80d8aec4 91437f9e 85a03000 865c06a8 00000000 xchal+0x2e91
80d8aedc 91446faf 85a03000 865c06a8 00000000 xchal+0x2f9e
80d8aef8 9144c766 85a03000 00000000 865c06a8 xchal+0x11faf
80d8af1c 9144c7b8 85a03000 865c06f9 00000001 xchal+0x17766
80d8af3c 914473e9 85a03002 80d8afa4 8285e815 xchal+0x177b8
80d8af48 8285e815 85a03444 85a03000 00000000 xchal+0x123e9
80d8afa4 8285e678 8292ad20 864d8920 00000000 nt!KiExecuteAllDpcs+0xf9
80d8aff4 8285de3c 8e32f96c 00000000 00000000 nt!KiRetireDpcList+0xd5
80d8aff8 8e32f96c 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2c
8285de3c 00000000 0000001a 00d6850f bb830000 0x8e32f96c


STACK_COMMAND:  kb

FOLLOWUP_IP: 
xchal+2e91
91437e91 ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  xchal+2e91

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: xchal

IMAGE_NAME:  xchal.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49b63944

FAILURE_BUCKET_ID:  0xc2_7_xchal+2e91

BUCKET_ID:  0xc2_7_xchal+2e91

Followup: MachineOwner
---------
My System SpecsSystem Spec
07 Oct 2010   #3

win 7 Pro 32bit
 
 

looks like the most onerous driver (circa 1996) is from my install of speed fan system tool.

The other really old items are for my old lan card and graphics card. Time for an upgrade maybe.

I read on another forum that ASUS tv tuner cards might cause the shutdown problem that I am having. I do have a pair of them running under the hood....can anyone confirm this and comment on what fix is available?

thx
My System SpecsSystem Spec
.


07 Oct 2010   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by aznation View Post
looks like the most onerous driver (circa 1996) is from my install of speed fan system tool.

The other really old items are for my old lan card and graphics card. Time for an upgrade maybe.

I read on another forum that ASUS tv tuner cards might cause the shutdown problem that I am having. I do have a pair of them running under the hood....can anyone confirm this and comment on what fix is available?

thx

Hi and welcome


nv4_mini.sys (circa 2004) nv4_mini.sys is a process belonging to the NVIDIA Compatible Windows 2000 Miniport Driver, Version 169.02 program . "nv4_mini.sys is a nv4_mini.sys" "belonging to NVIDIA Compatible Windows 2000 Miniport Driver, Version 169.02" "from NVIDIA Corporation"

A six year old miniport driver could do it easily. anythiing dated July 13, 2009 or before (win 7 release date) is considered in need of updating.

TV tuner cards can cause it but the type of BSOD probably would be different.


Good Luck


Ken J
My System SpecsSystem Spec
Reply

 BSOD everytime I shutdown or restart




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