Blue Screen issue with ek162x64.sys

martinSt · Oct 8, 2010

Windows 7 Ultimate
- x64 - Reinstalled
- Full retail version

- computer is new, company supplied, a month old perhaps.
- Fresh install 4 days old

Intermittent BSODs, always when network access is involved. Usually on a new network request, i.e. when opening a new file from a network drive or following a link in a browser.
Have tried reinstalling the intel Gbit network driver without change.
Currently trying an older WiFi driver that my college is using on a machine like mine and the same OS, used the latest driver previously but there is no change in the BSOD behaviour.
Have not found any newer version of the ek162x64.sys on either Dell or Intel website.
Is there anything else that might interfere in this case?
Have at least one college that has the exact same model as mine, Dell Latitude E6410 and also running Windows 7 x64.

martinSt · Oct 8, 2010

This problem also occurred before Symantec AntiVirus was installed.

yowanvista · Oct 8, 2010

This BSOD was caused by the intel network driver
Use the intel update utility to find a newer driver
Network Connectivity — Intel® PRO/100, PRO/1000 & 10GbE Network Adapter ID and driver guide

This was likely caused by the following module: e1k62x64.sys
Bugcheck code: 0xD1 (0x68, 0x2, 0x1, 0xFFFFF880044852E0)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Dump file: C:\Windows\Minidump\100810-27502-01.dmp

martinSt · Oct 8, 2010

My suspicion as well but unfortunately I'm already using the latest driver and tried reinstalling it several times.
The strange part is that my college has the same set-up as min,e with the same driver versions but no problems at all.
Could this be caused by faulty hardware in my system?

CarlTR6 · Oct 8, 2010

All of thes dumps are error code D1, DRIVER_IRQL_NOT_LESS_OR_EQUAL; probably caused by a driver. The dumps all blame e1k62x64.sys.

Code:

Kernel base = 0xfffff800`03063000 PsLoadedModuleList = 0xfffff800`032a0e50
Debug session time: Fri Oct  8 07:56:34.485 2010 (GMT-4)
System Uptime: 0 days 3:08:47.225
Loading Kernel Symbols
...............................................................
................................................................
......................................................
Loading User Symbols
Loading unloaded module list
..............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {68, 2, 1, fffff880044852e0}

Unable to load image \SystemRoot\system32\DRIVERS\e1k62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for e1k62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1k62x64.sys
Probably caused by : e1k62x64.sys ( e1k62x64+1b2e0 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000068, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff880044852e0, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff8000330b0e0
 0000000000000068 

CURRENT_IRQL:  2

FAULTING_IP: 
e1k62x64+1b2e0
fffff880`044852e0 f00fc14168      lock xadd dword ptr [rcx+68h],eax

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff8800a47c850 -- (.trap 0xfffff8800a47c850)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000ffffffff rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa8007ce4cd0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880044852e0 rsp=fffff8800a47c9e0 rbp=000000000000011a
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000000
r11=000000000000fffb r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
e1k62x64+0x1b2e0:
fffff880`044852e0 f00fc14168      lock xadd dword ptr [rcx+68h],eax ds:00000000`00000068=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800030d2ca9 to fffff800030d3740

STACK_TEXT:  
fffff880`0a47c708 fffff800`030d2ca9 : 00000000`0000000a 00000000`00000068 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`0a47c710 fffff800`030d1920 : fffffa80`03d20000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`0a47c850 fffff880`044852e0 : fffffa80`04d19160 fffffa80`0525d3b8 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
fffff880`0a47c9e0 fffffa80`04d19160 : fffffa80`0525d3b8 00000000`00000000 00000000`00000000 00000000`00000000 : e1k62x64+0x1b2e0
fffff880`0a47c9e8 fffffa80`0525d3b8 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff880`0448d445 : 0xfffffa80`04d19160
fffff880`0a47c9f0 00000000`00000000 : 00000000`00000000 00000000`00000000 fffff880`0448d445 fffffa80`00000000 : 0xfffffa80`0525d3b8


STACK_COMMAND:  kb

FOLLOWUP_IP: 
e1k62x64+1b2e0
fffff880`044852e0 f00fc14168      lock xadd dword ptr [rcx+68h],eax

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  e1k62x64+1b2e0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: e1k62x64

IMAGE_NAME:  e1k62x64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4bbae4c3

FAILURE_BUCKET_ID:  X64_0xD1_e1k62x64+1b2e0

BUCKET_ID:  X64_0xD1_e1k62x64+1b2e0

Followup: MachineOwner
---------

3: kd> lmtsmn
start             end                 module name
fffff880`05ef8000 fffff880`05f36000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`05fdf000 fffff880`05fef000   Accelern Accelern.sys Fri Jul 09 13:41:53 2010 (4C375F61)
fffff880`00f52000 fffff880`00fa9000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`040fe000 fffff880`04188000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`045d4000 fffff880`045ea000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`01078000 fffff880`01083000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`05f80000 fffff880`05fd0000   Apfiltr  Apfiltr.sys  Mon Jun 21 09:07:21 2010 (4C1F6409)
fffff880`07f37000 fffff880`07f42000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00c1a000 fffff880`00c23000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0104e000 fffff880`01078000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`00e1e000 fffff880`00e2a000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`02e00000 fffff880`02e07000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`042a1000 fffff880`042b2000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`06529000 fffff880`06547000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`0799f000 fffff880`079af000   BthEnum  BthEnum.sys  Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`079af000 fffff880`079cf000   bthpan   bthpan.sys   Mon Jul 13 20:07:00 2009 (4A5BCC24)
fffff880`0296a000 fffff880`029f6000   bthport  bthport.sys  Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`02952000 fffff880`0296a000   BTHUSB   BTHUSB.sys   Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`02858000 fffff880`02952000   btwampfl btwampfl.sys Fri Dec 11 18:11:29 2009 (4B22D1A1)
fffff880`02af2000 fffff880`02b79000   btwaudio btwaudio.sys Fri Jan 08 17:25:06 2010 (4B47B0C2)
fffff880`02a75000 fffff880`02af2000   btwavdt  btwavdt.sys  Mon Dec 07 13:02:23 2009 (4B1D432F)
fffff880`02b79000 fffff880`02b87000   btwl2cap btwl2cap.sys Mon Dec 14 20:11:45 2009 (4B26E251)
fffff880`02b87000 fffff880`02b8aa00   btwrchid btwrchid.sys Mon Dec 07 13:03:39 2009 (4B1D437B)
fffff960`006c0000 fffff960`006e7000   cdd      cdd.dll      unavailable (00000000)
fffff880`018b8000 fffff880`018e2000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00cd9000 fffff880`00d99000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01852000 fffff880`01882000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c7b000 fffff880`00cd9000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05816000 fffff880`0581a500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`01141000 fffff880`011b4000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`00e15000 fffff880`00e1e000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`05fef000 fffff880`05fff000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0788c000 fffff880`0789a000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`04200000 fffff880`04283000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`07915000 fffff880`07923000   cvusbdrv cvusbdrv.sys Thu Oct 29 14:37:38 2009 (4AE9E0F2)
fffff880`04283000 fffff880`042a1000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`043c5000 fffff880`043d4000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`0183c000 fffff880`01852000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0603d000 fffff880`0605f000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`078b2000 fffff880`078bb000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`078a6000 fffff880`078b2000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`078bb000 fffff880`078ce000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`0789a000 fffff880`078a6000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`044e0000 fffff880`045d4000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04400000 fffff880`04446000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`0446a000 fffff880`044b6000   e1k62x64 e1k62x64.sys Tue Apr 06 03:37:39 2010 (4BBAE4C3)
fffff880`0432a000 fffff880`043a0000   eeCtrl64 eeCtrl64.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`07f17000 fffff880`07f37000   ENG64    ENG64.SYS    Wed Sep 15 06:25:35 2010 (4C909F1F)
fffff880`043a0000 fffff880`043c5000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`02e10000 fffff880`02fce000   EX64     EX64.SYS     Wed Sep 15 06:33:41 2010 (4C90A105)
fffff880`07923000 fffff880`07959000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`010cf000 fffff880`010e3000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01083000 fffff880`010cf000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0122b000 fffff880`01235000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01802000 fffff880`0183c000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0148b000 fffff880`014d5000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`0301a000 fffff800`03063000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04446000 fffff880`0446a000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`0283c000 fffff880`02855000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`029f6000 fffff880`029fe080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`0282e000 fffff880`0283c000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`06461000 fffff880`06529000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`015f4000 fffff880`015fd000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`05f36000 fffff880`05f54000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05800000 fffff880`05816000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`05f54000 fffff880`05f63000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`079cf000 fffff880`079dd000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00ba2000 fffff800`00bac000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`06104000 fffff880`06147000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`0605f000 fffff880`06064200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`02a3f000 fffff880`02a54000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`02b8b000 fffff880`02bae000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c23000 fffff880`00c67000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`07965000 fffff880`07973000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`05fd0000 fffff880`05fdf000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`07908000 fffff880`07915000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00c00000 fffff880`00c1a000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`06547000 fffff880`0655f000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`0655f000 fffff880`0658c000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`0658c000 fffff880`065da000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`065da000 fffff880`065fd000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`019f4000 fffff880`019ff000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fb2000 fffff880`00fbc000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`010e3000 fffff880`01141000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`0431f000 fffff880`0432a000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01235000 fffff880`01247000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014ee000 fffff880`015e0000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`045ea000 fffff880`045f6000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`02a54000 fffff880`02a67000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`055c8000 fffff880`055f7000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`061b3000 fffff880`061c8000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`04016000 fffff880`04025000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`04188000 fffff880`041cd000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`05824000 fffff880`05ed1000   NETw5s64 NETw5s64.sys Tue Sep 15 15:40:39 2009 (4AAFEDB7)
fffff880`01247000 fffff880`01258000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`04313000 fffff880`0431f000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`03063000 fffff800`0363f000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`0125c000 fffff880`013ff000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`02ff2000 fffff880`02ffb000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`0554c000 fffff880`0554d180   nvBridge nvBridge.kmd Fri Apr 16 23:15:01 2010 (4BC927B5)
fffff880`061c8000 fffff880`061e1000   nvhda64v nvhda64v.sys Thu Jan 28 09:24:54 2010 (4B619E36)
fffff880`04a20000 fffff880`0554bd00   nvlddmkm nvlddmkm.sys Sat Apr 17 00:01:25 2010 (4BC93295)
fffff880`06065000 fffff880`060b8000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`041d6000 fffff880`041fc000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`05f63000 fffff880`05f80000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`00e00000 fffff880`00e15000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`015e8000 fffff880`015f4000   PBADRV   PBADRV.sys   Mon Jan 07 14:12:13 2008 (4782798D)
fffff880`00fbc000 fffff880`00fef000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00d99000 fffff880`00da0000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00da0000 fffff880`00db0000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`00db0000 fffff880`00de9000   pcmcia   pcmcia.sys   Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`0121a000 fffff880`0122b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`07c1b000 fffff880`07cc1000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`06000000 fffff880`0603d000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c67000 fffff880`00c7b000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`055a4000 fffff880`055c8000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04a00000 fffff880`04a1b000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`060bc000 fffff880`060dd000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`060dd000 fffff880`060f7000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`042c2000 fffff880`04313000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`060f7000 fffff880`06102000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`02e07000 fffff880`02e10000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`019e2000 fffff880`019eb000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`019eb000 fffff880`019f4000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01000000 fffff880`0103a000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`07973000 fffff880`0799f000   rfcomm   rfcomm.sys   Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05ede000 fffff880`05ef8000   risdpe64 risdpe64.sys Fri Mar 19 03:39:56 2010 (4BA32A4C)
fffff880`02be0000 fffff880`02bf8000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`02a31000 fffff880`02a3f000   scfilter scfilter.sys Mon Jul 13 19:50:17 2009 (4A5BC839)
fffff880`07cc1000 fffff880`07ccc000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`015e0000 fffff880`015e8000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`018e2000 fffff880`01956000   SRTSP64  SRTSP64.SYS  Sat Nov 18 01:03:57 2006 (455EA24D)
fffff880`01956000 fffff880`0196e000   SRTSPX64 SRTSPX64.SYS Sat Nov 18 01:03:57 2006 (455EA24D)
fffff880`07e41000 fffff880`07ed7000   srv      srv.sys      Mon Jun 21 23:21:11 2010 (4C202C27)
fffff880`07d0b000 fffff880`07d73000   srv2     srv2.sys     Mon Jun 21 23:20:47 2010 (4C202C0F)
fffff880`07ccc000 fffff880`07cf9000   srvnet   srvnet.sys   Mon Jun 21 23:20:32 2010 (4C202C00)
fffff880`014e5000 fffff880`014ee000   stdcfltn stdcfltn.sys Fri Jul 09 13:41:57 2010 (4C375F65)
fffff880`0780a000 fffff880`0788c000   stwrt64  stwrt64.sys  Thu Jul 22 03:25:34 2010 (4C47F26E)
fffff880`06102000 fffff880`06103480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`0196e000 fffff880`0199f000   SYMEVENT64x86 SYMEVENT64x86.SYS Wed Oct 18 00:14:17 2006 (4535AA19)
fffff880`01601000 fffff880`017fe000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`07cf9000 fffff880`07d0b000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`040f1000 fffff880`040fe000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`040d3000 fffff880`040f1000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`0103a000 fffff880`0104e000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`0408d000 fffff880`040ce000   truecrypt truecrypt.sys Sun Sep 05 10:23:16 2010 (4C83A7D4)
fffff960`00440000 fffff960`0044a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`043d4000 fffff880`043fa000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`06147000 fffff880`06159000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`078eb000 fffff880`07908000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`078e9000 fffff880`078eaf00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`044b6000 fffff880`044c7000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`06159000 fffff880`061b3000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`0554e000 fffff880`055a4000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`078ce000 fffff880`078e9000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`02800000 fffff880`0282d200   usbvideo usbvideo.sys Wed Mar 03 23:40:57 2010 (4B8F39D9)
fffff880`00fef000 fffff880`00ffc000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`0199f000 fffff880`019ad000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`019ad000 fffff880`019d2000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`04040000 fffff880`0408d000   vmm      vmm.sys      Fri May 15 08:28:12 2009 (4A0D5FDC)
fffff880`044c7000 fffff880`044dc000   VMNetSrv VMNetSrv.sys Wed Jan 24 07:05:46 2007 (45B74B9A)
fffff880`014d5000 fffff880`014e5000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00e2a000 fffff880`00e3f000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e3f000 fffff880`00e9b000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`011b4000 fffff880`01200000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`05ed1000 fffff880`05ede000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`04000000 fffff880`04016000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`02a67000 fffff880`02a71000   vwifimp  vwifimp.sys  Mon Jul 13 20:07:28 2009 (4A5BCC40)
fffff880`04025000 fffff880`04040000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`019d2000 fffff880`019e2000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e9f000 fffff880`00f43000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f43000 fffff880`00f52000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`041cd000 fffff880`041d6000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000a0000 fffff960`003af000   win32k   win32k.sys   unavailable (00000000)
fffff880`02bcf000 fffff880`02be0000   WinUSB   WinUSB.sys   Mon Jul 13 20:06:28 2009 (4A5BCC04)
fffff880`0581b000 fffff880`05824000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00fa9000 fffff880`00fb2000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`02bae000 fffff880`02bcf000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`02a00000 fffff880`02a31000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`07fb3000 fffff880`07fbe000   WSDPrint.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07f42000 fffff880`07fb3000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07ef7000 fffff880`07f17000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02e10000 fffff880`02fce000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07ed7000 fffff880`07ef7000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02e10000 fffff880`02fce000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02fd2000 fffff880`02ff2000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02e14000 fffff880`02fd2000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07923000 fffff880`07934000   WinUSB.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07934000 fffff880`07965000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01882000 fffff880`01890000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01890000 fffff880`0189c000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0189c000 fffff880`018a5000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`018a5000 fffff880`018b8000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

Your e1k62x64.sys driver is up to date and may not be the real cause of of the crashes. It may be affected by something else. It is not unusual for a third party antivirus or firewall to affect the LAN adapter.

I find the following very obsolete driver on your system. This is an XP driver.

SYMEVENT64x86.SYS Wed Oct 18 00:14:17 2006

Not only is the driver obsolete, it is a Symantec/Norton driver. Norton is known to cause BSOD's on some Win 7 systems. Uninstall any Norton product using this uninstall tool: Info > Tool. Download and install Micrsoft Security Essentials and make sure Windows Firewall is turned on.

I also find the following out of date drivers on your system. Some are very obsolete. OUt of date drivers can and do cause conflicts, memory corruption and crashes. Update these drivers, especially those in red font.

PBADRV.sys Mon Jan 07 14:12:13 2008 - PBA Support Driver from DellDell - Drivers and Downloads

SRTSP64.SYS Sat Nov 18 01:03:57 2006 - Norton/Symantec AutoProtec

SRTSPX64.SYS Sat Nov 18 01:03:57 2006 - Norton/Symantec AutoProtec

SYMEVENT64x86.SYS Wed Oct 18 00:14:17 2006 - Norton

vmm.sys Fri May 15 08:28:12 2009 - Virtual Machine Monitor belongs to the software Microsoft Virtual PC, Microsoft Download Center. Update this software with the latest from Microsoft.

VMNetSrv.sys Wed Jan 24 07:05:46 2007 - Microsoft Virtual Machine Network Services Driver, http://www.microsoft.com/downloads/en/default.aspx. Update this software with the latest from Microsoft.

After you have uninstalled Norton and updated/upgraded these drivers, reboot and run your system. Let's see if this solves your problem. If you get another BSOD, upload it, and we will go from there. Let us know how your system is doing.

martinSt · Oct 8, 2010

Thanx for the info, will look for updated drivers on those old ones.
Do not believe there are any newer version of the Virtual PC software but will try uninstalling it if no other solution works.
The BSODs was present for 3 days before I installed Symantec so do not believe that is the bad guy here. But again, if nothing else works it goes!

Also found an entry on an intel forum on this error: Problem with Intel 82577LM Gigabit...
Seems to be a known error on the current driver package from Intel and a fix will have to go through their usual release process thus taking a while to get out there. The fix is simple enough though, remove the driver from the system. Edit the .inf file and then reinstall.
I have applied the Intel fix and no BSOD for a couple of hours but using the wireless now that I'm at home.
Will stress the nic and check how it works on Monday when I'm back at the office.

Will post more on the results on Monday.
Seems to be allot of people having the same problem with this particular driver so a solution that works should be communicated.

CarlTR6 · Oct 8, 2010

I thank you for that information. Please let us know how that works out. If you want to keep Norton, completely uninstall it using the uninstall tool. Download and install the latest version. That old Norton driver will come back to bite you unless you get rid of it. A new version will not install that obsolete driver.

martinSt · Oct 11, 2010

The Intel fix did not solve the problem completely, it did improve things considerably though so it is probably a good thing to tell other users with this problem
Last Friday I had about 5 BSOD's in 3 hours. Today there was 1 in 3 hours while stressing the nic with downloads, uploads etc. Checked the dump and the same problems showed this time.
Uninstalled Symantec and the old version of Virtual PC and have been running without problems for about 4 hours now.
If I have any more problems I'll post again and upload the dump.

Thnx for all the help!

CarlTR6 · Oct 11, 2010

Good news, Martin. Thank you for the update. Those old drivers were definitely not helping your system stability. I hope you have solved the problem!

Let us know.

Blue Screen issue with ek162x64.sys

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