Brand new pc _ bsod

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  1. Mr Bungra
    Posts : 10
    Windows Home premium 7 (OA) - 64 bit
       New #1

    Brand new pc _ bsod


    Is Windows 7 . . .
    x64 ?
    windows 7 home premiuim 64 bit was installed originally and came preinstalled
    -
    all bought 5 days ago
    i reinstalled windows 7 about 2 hours ago.


    Hi all.

    This is my first post here. I bought this pc about 4 days ago. I'm presuming the answer is going to be 'send it back to the supplier' - but if I can find a fix and not be without a pc for a few weeks that would be great.

    This is the pc

    Zoostorm Core i5-650 Advanced Media PC pro - Misco.co.uk

    It was all fine on firing up for the first time. I began to install all my progs all seemed fine, in fact I am really pleased with the performance. But it bluescreened on me.

    The only info I got was something relating to the Intel Graphics Driver.
    The next Bluescreen showed a System Service Error.

    After that it crashed 3 more times with no bluescreen.

    I presumed it was problem with one of my progs/software and so decided to recover the system with the onboard recovery system. So I reloaded windows 7..

    It bluescreened after about 40 mins.. whilst doing nothing - just sitting there.

    I'm going to post this now - in case it bsods again - will put the rest of the info in the next post.

    thx
    bungra


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  3. cybercore
    Posts : 670
    Windows 7 x64
       New #2

    Hello and Welcome,

    https://www.sevenforums.com/crashes-d...tructions.html
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  4. Mr Bungra
    Posts : 10
    Windows Home premium 7 (OA) - 64 bit
    Thread Starter
       New #3

    cont....


    I also updated the intel drivers and did all windows updates as well.

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC000001D
    BCP2: FFFFF80002B7C6D5
    BCP3: FFFFF880031BD998
    BCP4: FFFFF880031BD200
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\100910-27378-01.dmp
    C:\Users\Jason\AppData\Local\Temp\WER-49998-0.sysdata.xml
    Read our privacy statement online:
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    Last edited by Mr Bungra; 09 Oct 2010 at 10:27. Reason: didn't allow html page
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  6. Mr Bungra
    Posts : 10
    Windows Home premium 7 (OA) - 64 bit
    Thread Starter
       New #4

    It won't let me upload the report.html page - it says it is the wrong type of file.
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  7. Mr Bungra
    Posts : 10
    Windows Home premium 7 (OA) - 64 bit
    Thread Starter
       New #5

    Hi.

    I didn't realise you would reply so quickly.. wow, thx.
    I'm just popping out for 10 mins...
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  8. youllbelost
    Posts : 404
    Dual Booting Windows 7 64-Bit Ultimate Edition and Fedora 16.
       New #6

    My friend had a similar problem with his "Brand new PC."
    Random BSOD's. He cleared it up after some research that the problem was that the screen was connected via HDMI(the drivers{or a patch} of which were previously installed through the OS{first time he installed the OS when it was connected via the VGA cable} and now they were'nt there).
    If that seems to be the problem with you. Try doing a windows update(Its a small update of 200 kbs, Dont know why the hell they did not included it in the OS.)

    Hope this helps.
    YBL
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  10. cybercore
    Posts : 670
    Windows 7 x64
       New #7


    Read what's been said in youllbelost    's post above.


    ~~~~~~~~~~~~~~~~~~~~~~~~~

    100910-27378-01.dmp
    BugCheck 1000007E, {ffffffffc000001d, fffff80002b7c6d5, fffff880031bd998, fffff880031bd200}
    X64_MEMORY_CORRUPTION_STRIDE
    Probably caused by : memory_corruption


    Update:

    scmndisp.sys Wed Jan 17 09:48:03 2007
    Neutral Wireless Solution

    Rt64win7.sys Sat Dec 19 11:11:30 2009
    Realtek 8136/8168/8169

    ioatdma.sys Mon Nov 16 16:23:09 2009
    Intel(R) 5000 Series Chipsets Integrated Device - 1A38

    HECIx64.sys Thu Sep 17 22:54:16 2009
    Intel(R) Management Engine



    Run memtest overnight:

    RAM - Test with Memtest86+
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  11. youllbelost
    Posts : 404
    Dual Booting Windows 7 64-Bit Ultimate Edition and Fedora 16.
       New #8

    Funny. A RAM problem occured to my "Brand new PC". I got them replaced and it worked fine from then.
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  12. Mr Bungra
    Posts : 10
    Windows Home premium 7 (OA) - 64 bit
    Thread Starter
       New #9

    Hi.

    I have a digital output - but needed an adapter to vga as the monitor is not digital.
    I haven't used the HDMI.

    I have noticed that the device manager lists my monitor as generic p and p - so I will now try and download the correct driver for my monitor..

    I did all the windows updtaes previous to the new install - but didn't help.. Becaus it bsoded again on n ew install I haven't done the updates.

    Does any of this help solve ?
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  13. Mr Bungra
    Posts : 10
    Windows Home premium 7 (OA) - 64 bit
    Thread Starter
       New #10

    Am working through memtestnow - will report back when it's done..
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