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Windows 7: Brand new pc _ bsod


09 Oct 2010   #1

Windows Home premium 7 (OA) - 64 bit
 
 
Brand new pc _ bsod

Is Windows 7 . . .
x64 ?
windows 7 home premiuim 64 bit was installed originally and came preinstalled
-
all bought 5 days ago
i reinstalled windows 7 about 2 hours ago.


Hi all.

This is my first post here. I bought this pc about 4 days ago. I'm presuming the answer is going to be 'send it back to the supplier' - but if I can find a fix and not be without a pc for a few weeks that would be great.

This is the pc

Zoostorm Core i5-650 Advanced Media PC pro - Misco.co.uk

It was all fine on firing up for the first time. I began to install all my progs all seemed fine, in fact I am really pleased with the performance. But it bluescreened on me.

The only info I got was something relating to the Intel Graphics Driver.
The next Bluescreen showed a System Service Error.

After that it crashed 3 more times with no bluescreen.

I presumed it was problem with one of my progs/software and so decided to recover the system with the onboard recovery system. So I reloaded windows 7..

It bluescreened after about 40 mins.. whilst doing nothing - just sitting there.

I'm going to post this now - in case it bsods again - will put the rest of the info in the next post.

thx
bungra




My System SpecsSystem Spec
.

09 Oct 2010   #2

Windows 7 x64
 
 

My System SpecsSystem Spec
09 Oct 2010   #3

Windows Home premium 7 (OA) - 64 bit
 
 
cont....

I also updated the intel drivers and did all windows updates as well.

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC000001D
BCP2: FFFFF80002B7C6D5
BCP3: FFFFF880031BD998
BCP4: FFFFF880031BD200
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\100910-27378-01.dmp
C:\Users\Jason\AppData\Local\Temp\WER-49998-0.sysdata.xml
Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt
My System SpecsSystem Spec
.


09 Oct 2010   #4

Windows Home premium 7 (OA) - 64 bit
 
 

It won't let me upload the report.html page - it says it is the wrong type of file.
My System SpecsSystem Spec
09 Oct 2010   #5

Windows Home premium 7 (OA) - 64 bit
 
 

Hi.

I didn't realise you would reply so quickly.. wow, thx.
I'm just popping out for 10 mins...
My System SpecsSystem Spec
09 Oct 2010   #6

Dual Booting Windows 7 64-Bit Ultimate Edition and Fedora 16.
 
 

My friend had a similar problem with his "Brand new PC."
Random BSOD's. He cleared it up after some research that the problem was that the screen was connected via HDMI(the drivers{or a patch} of which were previously installed through the OS{first time he installed the OS when it was connected via the VGA cable} and now they were'nt there).
If that seems to be the problem with you. Try doing a windows update(Its a small update of 200 kbs, Dont know why the hell they did not included it in the OS.)

Hope this helps.
YBL
My System SpecsSystem Spec
09 Oct 2010   #7

Windows 7 x64
 
 


Read what's been said in youllbelost
's post above.


~~~~~~~~~~~~~~~~~~~~~~~~~

100910-27378-01.dmp
BugCheck 1000007E, {ffffffffc000001d, fffff80002b7c6d5, fffff880031bd998, fffff880031bd200}
X64_MEMORY_CORRUPTION_STRIDE
Probably caused by : memory_corruption



Update:

scmndisp.sys Wed Jan 17 09:48:03 2007
Neutral Wireless Solution

Rt64win7.sys Sat Dec 19 11:11:30 2009
Realtek 8136/8168/8169

ioatdma.sys Mon Nov 16 16:23:09 2009
Intel(R) 5000 Series Chipsets Integrated Device - 1A38

HECIx64.sys Thu Sep 17 22:54:16 2009
Intel(R) Management Engine



Run memtest overnight:


RAM - Test with Memtest86+
My System SpecsSystem Spec
09 Oct 2010   #8

Dual Booting Windows 7 64-Bit Ultimate Edition and Fedora 16.
 
 

Funny. A RAM problem occured to my "Brand new PC". I got them replaced and it worked fine from then.
My System SpecsSystem Spec
09 Oct 2010   #9

Windows Home premium 7 (OA) - 64 bit
 
 

Hi.

I have a digital output - but needed an adapter to vga as the monitor is not digital.
I haven't used the HDMI.

I have noticed that the device manager lists my monitor as generic p and p - so I will now try and download the correct driver for my monitor..

I did all the windows updtaes previous to the new install - but didn't help.. Becaus it bsoded again on n ew install I haven't done the updates.

Does any of this help solve ?
My System SpecsSystem Spec
09 Oct 2010   #10

Windows Home premium 7 (OA) - 64 bit
 
 

Am working through memtestnow - will report back when it's done..
My System SpecsSystem Spec
Reply

 Brand new pc _ bsod




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