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Windows 7: Appcrash

09 Oct 2010   #1

Windows 7 Home Premium 64-bit.

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)

Problem signature:
Problem Event Name: APPCRASH
Application Name: ffxivgame.exe
Application Version:
Application Timestamp: 4cacb50d
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.7600.16385
Fault Module Timestamp: 4a5bda6f
Exception Code: c0000005
Exception Offset: 00009b60
OS Version: 6.1.7600.
Locale ID: 4105
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I keep getting that. I'm not computer savvy, heck I just want to play and run this game. It should work, this also happened sometime when I played WoW. WoW had a huge hardware update for Cataclysm and after that patch happened my computer doesn't like to run games.

I have Direct X 11, an Intel(R) G45/G43 Express Chipset, Processor: Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz (4 CPUs), ~2.5GHz.

If you need more information I'd be glad to supply, I just want to play my game, without the hassle of an error.

Note : I can run the shortcut, prompts a login requirement field, and then forwards me to a play button. After initial click of the play, it loads up, I see the games mouse pointer, and then promptly the screen goes black and gives me an error report, with that information above.

My System SpecsSystem Spec
10 Oct 2010   #2
Microsoft MVP


My System SpecsSystem Spec


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