BSOD

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  1. Posts : 22
    windows 7 64 bit
       #1

    BSOD


    getting BSOD

    0x0000001e
    0x0000007e

    Windows 7 64bit
    amd phenom 2 965 black editon
    asus mobo m4n745td
    hdd wd caviar se16 500gb
    ultra lsp550 psu
    patriot memory 4gb 2x2gb pc3-12800 1600mhz

    just built the system yesterday
    all fresh installs
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Seems to be disk corruption
    Run disk check: Disk Check

    This was likely caused by the following module: ntfs.sys
    Bugcheck code: 0x24 (0x1904FB, 0xFFFFF88002F8C738, 0xFFFFF88002F8BF90, 0xFFFFF880012566AC)
    Error: NTFS_FILE_SYSTEM
    Dump file: C:\Windows\Minidump\101110-24258-01.dmp
    file path: C:\Windows\system32\drivers\ntfs.sys
      My Computer


  3. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #3

    Follow yowanvist's good advice.

    Error code 24, NTFS_FILE_SYSTEM. Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure

    The dump blames NTFS.sys and indicates memory corruption, c0000005. To begin treoubleshooting, I recommend that you uninstall AVG using this tool: Tool (64 bit). If you have AVG Identity Protection installed, uninstall it using this tool: Tool. AVG is known to cause BSOD's on some Win 7 systems. Antivirus programs are mentioned in the usual causes above. Download and install Microsoft Security Essentials in place of AVG.

    I also find one out of date driver. Out of date drivers can and do cause memory corruption and BSOD's. Update this driver.

    nvsmu.sys Mon Jun 29 03:36:37 2009 -
    nVidia nForce System Management Controller (nVidia nForce chipset driver) Drivers - Download NVIDIA Drivers

    Report back with the results of Disk Check and run your system. Let's see how it does. If you get another BSOD, upload it and we will go from there.
    Code:
    Kernel base = 0xfffff800`02801000 PsLoadedModuleList = 0xfffff800`02a3ee50
    Debug session time: Mon Oct 11 11:31:20.233 2010 (GMT-4)
    System Uptime: 0 days 0:00:42.122
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...............
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 24, {1904fb, fffff88002f8c738, fffff88002f8bf90, fffff880012566ac}
    
    Probably caused by : Ntfs.sys ( Ntfs!NtfsUninitializeNtfsMcb+8c )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    NTFS_FILE_SYSTEM (24)
        If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
        parameters are the exception record and context record. Do a .cxr
        on the 3rd parameter and then kb to obtain a more informative stack
        trace.
    Arguments:
    Arg1: 00000000001904fb
    Arg2: fffff88002f8c738
    Arg3: fffff88002f8bf90
    Arg4: fffff880012566ac
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_RECORD:  fffff88002f8c738 -- (.exr 0xfffff88002f8c738)
    ExceptionAddress: fffff880012566ac (Ntfs!NtfsUninitializeNtfsMcb+0x000000000000008c)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: ffffffffffffffff
    Attempt to read from address ffffffffffffffff
    
    CONTEXT:  fffff88002f8bf90 -- (.cxr 0xfffff88002f8bf90)
    rax=0000000000000000 rbx=fffff8a001a8a270 rcx=fffff880012a9980
    rdx=0000000000000001 rsi=0000000000000000 rdi=00ff000000000000
    rip=fffff880012566ac rsp=fffff88002f8c970 rbp=0000000000000000
     r8=0000000000000000  r9=0000000000000000 r10=fffff880012a9980
    r11=fffff88002f8cb52 r12=0000000000000705 r13=0000000000000000
    r14=0000000000000000 r15=fffff8a001a8a3a8
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    Ntfs!NtfsUninitializeNtfsMcb+0x8c:
    fffff880`012566ac 488b4f08        mov     rcx,qword ptr [rdi+8] ds:002b:00ff0000`00000008=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  ffffffffffffffff
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002aa90e0
     ffffffffffffffff 
    
    FOLLOWUP_IP: 
    Ntfs!NtfsUninitializeNtfsMcb+8c
    fffff880`012566ac 488b4f08        mov     rcx,qword ptr [rdi+8]
    
    FAULTING_IP: 
    Ntfs!NtfsUninitializeNtfsMcb+8c
    fffff880`012566ac 488b4f08        mov     rcx,qword ptr [rdi+8]
    
    BUGCHECK_STR:  0x24
    
    LAST_CONTROL_TRANSFER:  from fffff880012e2b4f to fffff880012566ac
    
    STACK_TEXT:  
    fffff880`02f8c970 fffff880`012e2b4f : fffff880`02f8ca28 00000000`00000130 fffff8a0`01a8a010 fffff880`01255f6a : Ntfs!NtfsUninitializeNtfsMcb+0x8c
    fffff880`02f8c9a0 fffff880`012e28d5 : fffff800`01010000 00000000`00000000 fffff800`02a16500 00000000`00000001 : Ntfs!NtfsDeleteScb+0x8b
    fffff880`02f8c9e0 fffff880`01255cb4 : fffff8a0`01a8a040 fffff8a0`01a8a140 fffff800`02a16500 fffff880`02f8cb52 : Ntfs!NtfsRemoveScb+0x61
    fffff880`02f8ca20 fffff880`012e02dc : fffff8a0`01a8a010 fffff800`02a165a0 fffff880`02f8cb52 fffffa80`05a9e450 : Ntfs!NtfsPrepareFcbForRemoval+0x50
    fffff880`02f8ca50 fffff880`0125e882 : fffffa80`05a9e450 fffffa80`05a9e450 fffff8a0`01a8a010 00000000`00000000 : Ntfs!NtfsTeardownStructures+0xdc
    fffff880`02f8cad0 fffff880`012f7813 : fffffa80`05a9e450 fffff800`02a165a0 fffff8a0`01a8a010 00000000`00000009 : Ntfs!NtfsDecrementCloseCounts+0xa2
    fffff880`02f8cb10 fffff880`012d138f : fffffa80`05a9e450 fffff8a0`01a8a140 fffff8a0`01a8a010 fffffa80`04ad3180 : Ntfs!NtfsCommonClose+0x353
    fffff880`02f8cbe0 fffff800`02880161 : 00000000`00000000 fffff880`012d1200 fffffa80`03a06b01 00000500`00000002 : Ntfs!NtfsFspClose+0x15f
    fffff880`02f8ccb0 fffff800`02b16166 : 00000500`00000000 fffffa80`03a06b60 00000000`00000080 fffffa80`03973890 : nt!ExpWorkerThread+0x111
    fffff880`02f8cd40 fffff800`02851486 : fffff880`02d63180 fffffa80`03a06b60 fffff880`02d6dfc0 00000500`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`02f8cd80 00000000`00000000 : fffff880`02f8d000 fffff880`02f87000 fffff880`02f8c700 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  Ntfs!NtfsUninitializeNtfsMcb+8c
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: Ntfs
    
    IMAGE_NAME:  Ntfs.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc14f
    
    STACK_COMMAND:  .cxr 0xfffff88002f8bf90 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsUninitializeNtfsMcb+8c
    
    BUCKET_ID:  X64_0x24_Ntfs!NtfsUninitializeNtfsMcb+8c
    
    Followup: MachineOwner
    ---------
    
    2: kd> lmtsmn
    start             end                 module name
    fffff880`03e00000 fffff880`03e3e000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
    fffff880`00eff000 fffff880`00f56000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
    fffff880`03c27000 fffff880`03cb1000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`042a7000 fffff880`042bd000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
    fffff880`03f02000 fffff880`03f17000   amdppm   amdppm.sys   Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    fffff880`00ec0000 fffff880`00ecb000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
    fffff880`03f17000 fffff880`03f1f000   ASACPI   ASACPI.sys   Wed Jul 15 23:31:29 2009 (4A5E9F11)
    fffff880`00e8d000 fffff880`00e96000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`00e96000 fffff880`00ec0000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
    fffff880`06600000 fffff880`06634000   AVGIDSDriver AVGIDSDriver.Sys Tue Aug 03 18:24:45 2010 (4C58972D)
    fffff880`015f6000 fffff880`01600000   AVGIDSEH AVGIDSEH.Sys Mon Sep 13 18:46:38 2010 (4C8EA9CE)
    fffff880`06270000 fffff880`0627c000   AVGIDSFilter AVGIDSFilter.Sys Tue Aug 03 18:23:21 2010 (4C5896D9)
    fffff880`03e8d000 fffff880`03edc000   avgldx64 avgldx64.sys Mon Sep 06 20:49:29 2010 (4C858C19)
    fffff880`02b01000 fffff880`02b10000   avgmfx64 avgmfx64.sys Mon Sep 06 20:49:14 2010 (4C858C0A)
    fffff880`015ec000 fffff880`015f6000   avgrkx64 avgrkx64.sys Mon Sep 06 20:49:37 2010 (4C858C21)
    fffff880`02a00000 fffff880`02a61000   avgtdia  avgtdia.sys  Mon Sep 06 20:52:11 2010 (4C858CBB)
    fffff880`02b19000 fffff880`02b20000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
    fffff880`03dd0000 fffff880`03de1000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
    fffff880`0639e000 fffff880`063bc000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
    fffff960`00660000 fffff960`00687000   cdd      cdd.dll      unavailable (00000000)
    fffff880`02ad7000 fffff880`02b01000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
    fffff880`00ecb000 fffff880`00efb000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00cea000 fffff880`00d48000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`01144000 fffff880`011b7000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
    fffff880`109df000 fffff880`109ef000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`049a6000 fffff880`049b4000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
    fffff880`03db2000 fffff880`03dd0000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
    fffff880`03da3000 fffff880`03db2000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
    fffff880`01235000 fffff880`0124b000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`04955000 fffff880`04977000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
    fffff880`049c0000 fffff880`049c9000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`049b4000 fffff880`049c0000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`049c9000 fffff880`049dc000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    fffff880`049dc000 fffff880`049e8000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
    fffff880`108eb000 fffff880`109df000   dxgkrnl  dxgkrnl.sys  Mon Jul 13 19:38:56 2009 (4A5BC590)
    fffff880`0fc00000 fffff880`0fc46000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
    fffff880`010d2000 fffff880`010e6000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
    fffff880`01086000 fffff880`010d2000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
    fffff880`0122b000 fffff880`01235000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
    fffff880`011b7000 fffff880`011f1000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
    fffff880`01400000 fffff880`0144a000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
    fffff800`02dde000 fffff800`02e27000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
    fffff880`03fd5000 fffff880`03ff9000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
    fffff880`04977000 fffff880`04990000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
    fffff880`04990000 fffff880`04998080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
    fffff880`04def000 fffff880`04dfd000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
    fffff880`062d6000 fffff880`0639e000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
    fffff880`015e3000 fffff880`015ec000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
    fffff880`03f1f000 fffff880`03f3d000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`03f3d000 fffff880`03f4c000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff800`00bcb000 fffff800`00bd5000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
    fffff880`04375000 fffff880`043b8000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
    fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
    fffff880`015b8000 fffff880`015e3000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:50:34 2009 (4A5BC84A)
    fffff880`04de9000 fffff880`04dee200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
    fffff880`04823000 fffff880`04838000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`04800000 fffff880`04823000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
    fffff880`00cc9000 fffff880`00cd6000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
    fffff880`049e8000 fffff880`049f6000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
    fffff880`04366000 fffff880`04375000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`04999000 fffff880`049a6000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff880`00e73000 fffff880`00e8d000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`063bc000 fffff880`063d4000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
    fffff880`063d4000 fffff880`06400000   mrxsmb   mrxsmb.sys   Mon Jul 13 19:23:59 2009 (4A5BC20F)
    fffff880`06200000 fffff880`0624d000   mrxsmb10 mrxsmb10.sys Mon Jul 13 19:24:08 2009 (4A5BC218)
    fffff880`0624d000 fffff880`06270000   mrxsmb20 mrxsmb20.sys Mon Jul 13 19:24:05 2009 (4A5BC215)
    fffff880`02b7e000 fffff880`02b89000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`00f5f000 fffff880`00f69000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
    fffff880`010e6000 fffff880`01144000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
    fffff880`03d98000 fffff880`03da3000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
    fffff880`01452000 fffff880`01464000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
    fffff880`01466000 fffff880`01558000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`109ef000 fffff880`109fb000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
    fffff880`042e1000 fffff880`04310000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`04940000 fffff880`04955000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
    fffff880`03ce0000 fffff880`03cef000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff880`02a61000 fffff880`02aa6000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
    fffff880`01558000 fffff880`015b8000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
    fffff880`02b89000 fffff880`02b9a000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`03d8c000 fffff880`03d98000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
    fffff800`02801000 fffff800`02dde000   nt       ntkrnlmp.exe Mon Jul 13 19:40:48 2009 (4A5BC600)
    fffff880`0124d000 fffff880`013f0000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
    fffff880`02b10000 fffff880`02b19000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
    fffff880`108e9000 fffff880`108ea180   nvBridge nvBridge.kmd Fri Jul 09 17:07:54 2010 (4C378FAA)
    fffff880`0fc57000 fffff880`108e8e00   nvlddmkm nvlddmkm.sys Fri Jul 09 17:15:58 2010 (4C37918E)
    fffff880`04255000 fffff880`042a6500   nvmf6264 nvmf6264.sys Thu Jul 30 19:48:18 2009 (4A723142)
    fffff880`03f58000 fffff880`03f63000   nvsmu    nvsmu.sys    Mon Jun 29 03:36:37 2009 (4A486F05)
    fffff880`03cba000 fffff880`03ce0000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
    fffff880`00fa9000 fffff880`00fbe000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00f69000 fffff880`00f9c000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`00e5c000 fffff880`00e63000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
    fffff880`00e63000 fffff880`00e73000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`0121a000 fffff880`0122b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
    fffff880`066f2000 fffff880`06798000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
    fffff880`04dac000 fffff880`04de9000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
    fffff880`00cd6000 fffff880`00cea000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
    fffff880`042bd000 fffff880`042e1000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`04310000 fffff880`0432b000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
    fffff880`0432b000 fffff880`0434c000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
    fffff880`0434c000 fffff880`04366000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
    fffff880`03d3b000 fffff880`03d8c000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
    fffff880`02b63000 fffff880`02b6c000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`02b6c000 fffff880`02b75000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`02b75000 fffff880`02b7e000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
    fffff880`0104c000 fffff880`01086000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
    fffff880`04838000 fffff880`04850000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`06798000 fffff880`067a3000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
    fffff880`03f4c000 fffff880`03f58000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`03cef000 fffff880`03d0c000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
    fffff880`0144a000 fffff880`01452000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
    fffff880`06a72000 fffff880`06b0a000   srv      srv.sys      Mon Jul 13 19:25:11 2009 (4A5BC257)
    fffff880`06634000 fffff880`0669d000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
    fffff880`067a3000 fffff880`067d0000   srvnet   srvnet.sys   Mon Jul 13 19:24:58 2009 (4A5BC24A)
    fffff880`109fb000 fffff880`109fc480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
    fffff880`01603000 fffff880`01800000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
    fffff880`067d0000 fffff880`067e2000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
    fffff880`02bb8000 fffff880`02bc5000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
    fffff880`02b9a000 fffff880`02bb8000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
    fffff880`03d27000 fffff880`03d3b000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
    fffff960`004d0000 fffff960`004da000   TSDDD    TSDDD.dll    unavailable (00000000)
    fffff880`03edc000 fffff880`03f02000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
    fffff880`043b8000 fffff880`043ca000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
    fffff880`04dfd000 fffff880`04dfef00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
    fffff880`03fc4000 fffff880`03fd5000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
    fffff880`048e6000 fffff880`04940000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
    fffff880`03f63000 fffff880`03f6e000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
    fffff880`03f6e000 fffff880`03fc4000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
    fffff880`00f9c000 fffff880`00fa9000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
    fffff880`02b20000 fffff880`02b2e000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
    fffff880`04c04000 fffff880`04dac000   viahduaa viahduaa.sys Tue Oct 20 23:30:30 2009 (4ADE8056)
    fffff880`02b2e000 fffff880`02b53000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
    fffff880`00fbe000 fffff880`00fd3000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`00e00000 fffff880`00e5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
    fffff880`01000000 fffff880`0104c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
    fffff880`03d0c000 fffff880`03d27000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
    fffff880`02b53000 fffff880`02b63000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
    fffff880`00d48000 fffff880`00dec000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
    fffff880`00dec000 fffff880`00dfb000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`03cb1000 fffff880`03cba000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff960`00070000 fffff960`0037f000   win32k   win32k.sys   unavailable (00000000)
    fffff880`0fc46000 fffff880`0fc4f000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
    fffff880`00f56000 fffff880`00f5f000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
    
    Unloaded modules:
    fffff880`013f0000 fffff880`013fe000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`011f1000 fffff880`011fd000   dump_ataport
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`00fd3000 fffff880`00fdc000   dump_atapi.s
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`00fdc000 fffff880`00fef000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
      My Computer


  4. Posts : 22
    windows 7 64 bit
    Thread Starter
       #4

    Thank you very much for the timely reply and advice first off.

    I have taken the steps outlined and will repost if the need should arise.

    Thanks again for taking the time to address my concern.
      My Computer


  5. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #5

    You are very wecome. Do post back in two or three days and let us know how your system is doing.
      My Computer


  6. Posts : 22
    windows 7 64 bit
    Thread Starter
       #6

    bsod on warcraft installer

    0x0000001e
      My Computer


  7. Posts : 22
    windows 7 64 bit
    Thread Starter
       #7

    sorry another bsod while installing win update sp 4
    i reformated the hd and installed a fresh win 7 64 bit
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    Asats said:
    sorry another bsod while installing win update sp 4
    i reformated the hd and installed a fresh win 7 64 bit

    Memory corruption caused by ASACPI.sys (2005) and really old drivers.

    First

    ASACPI.sys Sun Mar 27 22:30:36 2005
    [quote]
    The 2005 version of this driver is a known BSOD cause.
    Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
    Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
    Download and install it.
    Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
    [/quote

    Then



    Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.


    Next



    Update the video drivers to current

    When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

    When it is removed then download and install the fresh copy.


    Finally update the rest of the old drivers

    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads



    Code:
    nvm62x64.sys        fffff880`040cc000    fffff880`0412fd80    0x00063d80    0x48f8fd12    10/17/2008 17:01:06                        
    spldr.sys        fffff880`015bb000    fffff880`015c3000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
    spsys.sys        fffff880`038c7000    fffff880`03938000    0x00071000    0x4a085e7a    5/11/2009 13:20:58                        
    nvlddmkm.sys        fffff880`046b6000    fffff880`051bdb00    0x00b07b00    0x4a0c8387    5/14/2009 16:48:07                        
    amdxata.sys        fffff880`00e4d000    fffff880`00e58000    0x0000b000    0x4a12f2eb    5/19/2009 13:56:59
    DMP
    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\101110-21434-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols/;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`0285e000 PsLoadedModuleList = 0xfffff800`02a9be50
    Debug session time: Tue Oct 12 02:07:03.571 2010 (GMT-4)
    System Uptime: 0 days 0:06:47.350
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff800028ffba5, fffff880079c1090, 0}
    
    Probably caused by : memory_corruption ( nt!MiRemoveNode+215 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800028ffba5, Address of the exception record for the exception that caused the bugcheck
    Arg3: fffff880079c1090, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nt!MiRemoveNode+215
    fffff800`028ffba5 488b01          mov     rax,qword ptr [rcx]
    
    CONTEXT:  fffff880079c1090 -- (.cxr 0xfffff880079c1090)
    rax=00ff000000000000 rbx=fffffa80041da990 rcx=00ff000000000000
    rdx=fffffa80041ed401 rsi=fffffa8003857120 rdi=fffffa8003efc060
    rip=fffff800028ffba5 rsp=fffff880079c1a60 rbp=fffffa80041ed4a8
     r8=fffffa8003ef00d0  r9=fffff80002a5ca80 r10=0000000000000001
    r11=00000000000006e3 r12=fffffa8003857120 r13=0000000000240000
    r14=0000000000240fff r15=0000000000000001
    iopl=0         nv up ei ng nz na pe cy
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010283
    nt!MiRemoveNode+0x215:
    fffff800`028ffba5 488b01          mov     rax,qword ptr [rcx] ds:002b:00ff0000`00000000=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  mscorsvw.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff800028a17a7 to fffff800028ffba5
    
    STACK_TEXT:  
    fffff880`079c1a60 fffff800`028a17a7 : ffffffff`ffffffff 00000000`00000001 fffffa80`041ed060 fffffa80`03efc060 : nt!MiRemoveNode+0x215
    fffff880`079c1a90 fffff800`02bb3dcf : fffff8a0`08e4ea70 00000000`00000001 00000000`00000000 fffffa80`03efc060 : nt!MmCleanProcessAddressSpace+0x1b3
    fffff880`079c1ae0 fffff800`02b8b85b : 00000000`00000000 00000000`00000001 000007ff`fffde000 00000000`00000000 : nt!PspExitThread+0x92f
    fffff880`079c1ba0 fffff800`028cd993 : fffffa80`041ed060 000007fe`00000000 00000000`00323c01 fffffa80`03efc060 : nt!NtTerminateProcess+0x25b
    fffff880`079c1c20 00000000`7712001a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`001ef608 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7712001a
    
    
    FOLLOWUP_IP: 
    nt!MiRemoveNode+215
    fffff800`028ffba5 488b01          mov     rax,qword ptr [rcx]
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nt!MiRemoveNode+215
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9
    
    STACK_COMMAND:  .cxr 0xfffff880079c1090 ; kb
    
    IMAGE_NAME:  memory_corruption
    
    FAILURE_BUCKET_ID:  X64_0x3B_nt!MiRemoveNode+215
    
    BUCKET_ID:  X64_0x3B_nt!MiRemoveNode+215
    
    Followup: MachineOwner
    ---------
      My Computer


  9. Posts : 22
    windows 7 64 bit
    Thread Starter
       #9

    ok i have completed step one and the date stamp is 2009
    looks like the memtest will take a few hrs ill update when i finish that tomorrow
    thank you very much for taking the time to help me. This is my first self build and my wife will be mad if i cant get it to work

    i notice you say let it go for 6 passes is that per slot
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    Asats said:
    ok i have completed step one and the date stamp is 2009
    looks like the memtest will take a few hrs ill update when i finish that tomorrow
    thank you very much for taking the time to help me. This is my first self build and my wife will be mad if i cant get it to work
    To be honest I suspect ASACPI.sys may be the cure. memtest does take a long time but the results are worth it. Dont forget the rest of the drivers.

    Let us know if we can help


    ken J
      My Computer


 
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