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Windows 7: Explorer Crash

11 Oct 2010   #1

windows 7 home premium 32bit
Explorer Crash

When i log into my only user on my laptop running windows 7 after about 5 seconds the whole thing crashes, the only thing that continues to work is the mouse, but nothing opens on clicking or anything..

iv done a virus scan and it showed something in the boot files, i cleaned that up performed a restart and still the same problem occured..

i thought id start it in safe mode to see if the same happens, but its fine, safe mode works fine so im guessing its one of the drivers as om not to good with the internal workings of a computer..

any questions or tips would be good, thanks

My System SpecsSystem Spec

11 Oct 2010   #2


Hi Crancred, welcome to the forums

I would advise downloading the latest drivers from Here while in 'Safe Mode with networking' and see if you can install them.
Tip   Tip
You will need to run each installer in Compatibility Mode for Vista (any SP)

Hope this helps

My System SpecsSystem Spec
11 Oct 2010   #3

windows 7 home premium 32bit

will this work as i have since installed windows 7 on the notebook, the original OS was vista, and the driver downloads are for vista, will this make a difference when it comes to installing them? i would try to repair it with the windows 7 disc but since moving i cant find it anywere
My System SpecsSystem Spec

11 Oct 2010   #4


It should work. I've installed many drivers using 'Vista Compatibility'

The best that can happen is that, once installed, Windows Update will then find even more up-to-date drivers for you.
My System SpecsSystem Spec

 Explorer Crash

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