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#1
BlueScreen Error..............again
I had had a couple of crashes now with my HP dv3 laptop (which is only a month old)
All of a sudden my machine freezes for a few seconds and then restarts and i would like to know what the cause is and possible solutions.
I think 2 things may have contributed to (but maybe not caused) the problem:
(1) HP's bluetooth adapter wizard
(2) The free 60 days version of Nortons Antivirus given
I am using Windows 7 home (premium?) x64 which came pre-installed.
Here is the error message:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800B898BA1
BCP3: FFFFF8800A5929D8
BCP4: FFFFF8800A592240
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\101010-34710-01.dmp
C:\Users\Mitan\AppData\Local\Temp\WER-46644-0.sysdata.xml
I have attached the BSOD dump folder and PERFMON file both in one .zip file for more details.
ANY HELP would be greatly appreciated because I really hope that it isn't a faulty laptop with it being bought recently.
Thanks