I had had a couple of crashes now with my HP dv3 laptop (which is only a month old)
All of a sudden my machine freezes for a few seconds and then restarts and i would like to know what the cause is and possible solutions.
I think 2 things may have contributed to (but maybe not caused) the problem:
(1) HP's bluetooth adapter wizard
(2) The free 60 days version of Nortons Antivirus given
I am using Windows 7 home (premium?) x64 which came pre-installed.
Here is the error message:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
OS Version: 6_1_7600
Service Pack: 0_0
Files that help describe the problem:
I have attached the BSOD dump folder and PERFMON file both in one .zip file for more details.
ANY HELP would be greatly appreciated because I really hope that it isn't a faulty laptop with it being bought recently.