BSOD's, new build, need help!

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  1. Posts : 14
    Windows 7 Professional 64 Bit
       #1

    BSOD's, new build, need help!


    Hello, and thanks for taking the time to view my post. I am currently experiencing random BSOD's. I just built my system last weekend and it's pretty kick a**, when it's not crashing. I posted on these forums a couple days ago, and Cybercore helped me out. I took his advise and it seemed to had fixed the problems I was experiencing. Now I am having some of the same issues. I recently did a fresh install of windows 7 pro 64 bit, re-formatting my ssd. Every driver is up to date, chipset, video card, etc, and I have the latest Bios posted. Tonight while plying Crysis, everything maxed out, I was having a great ol' time, until about 20-30 mins in I got the BSOD. My computer re-started, I chose to start windows normally and it BSOD' again on windows startup. It did this several times, and on like the 10th time I got in and went straight here to hopefully get some help. Attached are my crash logs. I would really like to try and get these issues solved. I appreciate any advise and help that is given. Thanks in advance!-Chris
      My Computer


  2. Posts : 11,840
    64-bit Windows 8.1 Pro
       #2

    The .dmp files are evenly split between ntkrnlmp.exe (which is a core Windows file and not likely to cause a BSOD) and e1q62x64.sys which is part of your Intel based Ethernet Adapter..
    Update it here...

    Intel® Driver Update Utility
    http://downloadcenter.intel.com/

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {9, 2, 0, fffff8800167d616}
    
    Unable to load image \SystemRoot\system32\DRIVERS\e1q62x64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for e1q62x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e1q62x64.sys
    Probably caused by : e1q62x64.sys ( e1q62x64+21219 )
    
    Followup: MachineOwner
    ---------
    
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {0, 2, 8, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
    
    Followup: MachineOwner
    ---------
    
    
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {fffff8000b05b644, f, 0, fffff80002e740a9}
    
    Probably caused by : ntkrnlmp.exe ( nt!EtwpAllocateFreeBuffers+1c1 )
    
    Followup: MachineOwner
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {9, 2, 0, fffff8800167a616}
    
    Unable to load image \SystemRoot\system32\DRIVERS\e1q62x64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for e1q62x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e1q62x64.sys
    Probably caused by : e1q62x64.sys ( e1q62x64+239e9 )
    
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {a0, 2, 0, fffff88011e1b867}
    
    Unable to load image \SystemRoot\system32\DRIVERS\e1q62x64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for 
    *** ERROR: Module load completed but symbols could not be loaded for e1q62x64.sys
    
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c000001d, fffff80002edccf9, fffff8800912e120, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiTryUnwaitThread+49 )
    
    Followup: MachineOwner
    ---------
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {ffffffffc0000005, fffff8000315ddf8, 0, 2}
    
    Probably caused by : ntkrnlmp.exe ( nt!CmpBuildHashStackAndLookupCache+418 )
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 14
    Windows 7 Professional 64 Bit
    Thread Starter
       #3

    Thanks for the reply Tews. I have the latest driver installed, prior to post, for my Intel Ethernet, accoring to the Intel update utility. Is there possibly a newer version that the utility isnt picking up? Should I delete the driver completly and install it again?
      My Computer


  4. Posts : 11,840
    64-bit Windows 8.1 Pro
       #4

    Yes... I would make sure that all traces of the driver are completely removed, then reinstall it... Let us know how it comes out..
      My Computer


  5. Posts : 14
    Windows 7 Professional 64 Bit
    Thread Starter
       #5

    Well, same old stuff. I completly unistalled my Intel driver, restarted comp, and then did a fresh install with the latest drivers. I Tried downloading a game that gave me problems in the past and it still gave me problems now. "DRIVER_IRQL_NOT_LESS_OR_EQUAL" BSOD. I also got a couple more BSOD's while restarting my computer, it happened to me on the windows logo splash screen. I don't know what to do, gonna sleep on it for now before I throw my comp out the window. Thanks for the help, I'll definitly be looking for some more later tomorrow. Attached are the latest and greatest crash logs.
      My Computer


  6. Posts : 11,840
    64-bit Windows 8.1 Pro
       #6

    The .dmp file is still showing the generic ntkrnlmp.exe error... Enable driver verifier using the following instructions..

    How to Enable or Disable Driver Verifier in Windows 7

    This will stress the drivers and cause your system to BSOD... The new .dmp files will hopefully give us more to work with... clean the old .dmp from c:/windows/minidump and upload the new ones as they are created...

    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Tom\Desktop\Windows_NT6_BSOD_jcgriff2\101210-16894-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02e12000 PsLoadedModuleList = 0xfffff800`0304fe50
    Debug session time: Tue Oct 12 04:16:26.860 2010 (UTC - 4:00)
    System Uptime: 0 days 0:03:17.171
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {ffffffffc0000005, fffff8000315ddf8, 0, 2}
    
    Probably caused by : ntkrnlmp.exe ( nt!CmpBuildHashStackAndLookupCache+418 )
    
    Followup: MachineOwner
    ---------
      My Computer


  7. Posts : 14
    Windows 7 Professional 64 Bit
    Thread Starter
       #7

    I turned my computer on today and installed some Windows updates and enabled the verifier. I restarted and havn't been able to get past the windows loading screen since. I'm posting from my phone right now and
    running the windows repair utility, though nothing is going on, just a blank screen, no HD activity. Is this normal? The first time I ran the repair utility I got a BSOD. Could use some help for this one.
      My Computer


  8. Posts : 11,840
    64-bit Windows 8.1 Pro
       #8

    If you can boot into safe mode, do a system restore to a point before you installed the updates and see if it boots..
      My Computer


  9. Posts : 14
    Windows 7 Professional 64 Bit
    Thread Starter
       #9

    Can't even boot in safe mode, I see another reformat in my near future. I have to head out to work, I will be back later, bugging you for some more advice : ) Thanks for all you help so far, it's greatly appreciated!
      My Computer


  10. Posts : 11,840
    64-bit Windows 8.1 Pro
       #10

    No problem ...
      My Computer


 
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