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Windows 7: BSOD Windows 7 HP Pavilion


12 Oct 2010   #1

Windows 7 Home Premium 64bits
 
 
BSOD Windows 7 HP Pavilion

All, I have a problem with my laptop. Almost 2 or 3 times a day I get the bsod with different error codes as you can see bellow (the most recents). If anyone have the same issue or know what is the possible cause for all this errors will be helpful. The errors started at the 3th day after buyed. I restored the laptop to factory settings but the problem persist, also I runned the bios memory and hard disk tests and the bios was updated to the latest version. Many thanks for any help.


==================================================
Dump File : 101210-22479-01.dmp
Crash Time : 12/10/2010 22:23:46
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`00144085
Parameter 3 : fffff880`0a359fa0
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+d4085
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\101210-22479-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 101210-24757-01.dmp
Crash Time : 12/10/2010 22:20:35
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02e7f805
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+66580
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.20738 (win7_ldr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\101210-24757-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 101210-21980-01.dmp
Crash Time : 12/10/2010 21:50:59
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`80050033
Parameter 3 : 00000000`000006f8
Parameter 4 : fffff960`002b6f85
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+206f85
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\101210-21980-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 101210-21637-01.dmp
Crash Time : 12/10/2010 21:47:50
Bug Check String : INTERRUPT_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000003d
Parameter 1 : fffff880`02ffb0e0
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`05a47946
Caused By Driver : SynTP.sys
Caused By Address : SynTP.sys+13946
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\101210-21637-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 101010-17331-01.dmp
Crash Time : 10/10/2010 7:42:21
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 00000000`00000099
Parameter 2 : 00000000`000600d7
Parameter 3 : 00000000`00000005
Parameter 4 : 00000000`00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+13422
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\101010-17331-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 100910-21528-01.dmp
Crash Time : 09/10/2010 21:14:07
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`48082444
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02ede5d1
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+66580
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.20738 (win7_ldr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\100910-21528-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 100910-25896-01.dmp
Crash Time : 09/10/2010 15:18:56
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`80050033
Parameter 3 : 00000000`000006f8
Parameter 4 : fffff800`02e793c1
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+66580
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.20738 (win7_ldr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\100910-25896-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 100910-29484-01.dmp
Crash Time : 09/10/2010 10:04:29
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`80050033
Parameter 3 : 00000000`000006f8
Parameter 4 : fffff800`02e81501
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+66580
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.20738 (win7_ldr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\100910-29484-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 100810-27877-01.dmp
Crash Time : 08/10/2010 23:20:14
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`00258257
Parameter 3 : fffff880`056112b0
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+198257
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\100810-27877-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

My laptop especifications:
Pavilion dv6-2180es
Intel Core i7 i7-720QM a 1,6 GHz
4GB DDR3
NVIDIA GEFORCE 230M
HDD 500 gb

My System SpecsSystem Spec
.

12 Oct 2010   #2

Windows 7 Ultimate x64
 
 

Have you done all the windows updates?
My System SpecsSystem Spec
12 Oct 2010   #3

Windows 7 Home Premium 64bits
 
 

Hi, thank you for your fast response. Yes I made all the windows updates, also 3 hot fixes from microsoft for errors like this, but the problem is the same. I don´t know if is hardware failure.
My System SpecsSystem Spec
.


12 Oct 2010   #4

Windows 7 Ultimate x64
 
 

Have you updated your graphics driver? Make sure all your drivers are up to date. Since your laptop is new, you can get help from HP tech support for free too.
My System SpecsSystem Spec
12 Oct 2010   #5

Windows 7 Home Premium 64bits
 
 

I have also the latest version from nvidia support homepage. All this updates were made this week after I restored the laptop to factory settings.
My System SpecsSystem Spec
12 Oct 2010   #6

Windows 7 Ultimate x64
 
 

I don[t think I can be of further assistance because I have to go. I will recommend you upload your minidump file so that the others here can help better. Here read this post to help you. http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
12 Oct 2010   #7

Windows 7 Home Premium 64bits
 
 

Hi here you have the files. Thanks.
My System SpecsSystem Spec
01 Nov 2010   #8

Windows 7 Home Premium 64bits
 
 
Problem solved

Hi all,

The problem with my laptop is now solved. In the HP they replaced the network card and some of the USB ports. Maybe this can help others to solve similar problem with this bsod and relate those errors with this hardware issues... Now the laptop is working well.
My System SpecsSystem Spec
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 BSOD Windows 7 HP Pavilion




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