Desktop freezes / is useless on startup


  1. Posts : 2
    64 bit Home Premium
       #1

    Desktop freezes / is useless on startup


    Hi all, sorry if I have missed this issue somewhere else but there never seems to be a case exactly what like I am having problems with at the moment.
    I have had my computer for about 1 year now and it has been working fine until today, when I turn it on it seems to load up fine, the desktop seems to load and I can move the cursor. But I cannot click on any of the icons or anything pinned to the action bar, I cannot right click for a dropdown and I can't ctrl+alt+del. I have tried using the windows 7 CD but it doesn't load anything at all.
    Many thanks to anyone who can try and help me with this problem.
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    Can you do anything at all with the desktop?
    Can you do anything at all in Safe Mode?
      My Computer


  3. Posts : 2
    64 bit Home Premium
    Thread Starter
       #3

    fix'd


    I seem to have found a fix but I was unable to do anything at all in safe mode either. I did a system restore and it worked fine but when I loaded it up again it did the same thing. Noticed that there was a new windows update and so I turned off automatic updates (after another system restore) and it's been running fine. My train of thought being that they will bring out a fix for it in a bit and I will update that.
      My Computer


  4. Posts : 5,705
    Win7 x64 + x86
       #4

    Update issues most often are caused by malware or outdated drivers. I'd check both on your system.
      My Computer


 

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