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Windows 7: Problem Event Name: BlueScreen


16 Oct 2010   #1

Windows 7 Home Premium 64bit
 
 
Problem Event Name: BlueScreen

Hi,

I have purchased a new Laptop 2 months back with Windows 7 64bit OS and it has started giving me some problems. Whenever I put it in hibernate or sleep mode, it undergoes an unexpected shutdown and gives me the following error:

--------------------------------

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105
Additional information about the problem:
BCCode: a0
BCP1: 0000000000000009
BCP2: FFFFFFFFC0000001
BCP3: 0000000000000001
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\101610-36863-01.dmp
C:\Users\Vaibhav\AppData\Local\Temp\WER-58640-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt

----------------------------------------

Please help





My System SpecsSystem Spec
.

16 Oct 2010   #2

 

please folow this posting instructions:

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
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 Problem Event Name: BlueScreen




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