BSOD ntoskrnl.exe


  1. Posts : 6
    Windows 7 Home Premium 64bit
       #1

    BSOD ntoskrnl.exe


    Keep getting a BSOD mostly caused my the ntoskrnl.exe driver. Happens randomly like when im surfing the web, or playing a computer game. I sent my computer to geek squad so they could look at it and they said it had no hardware problems. I last did a complete system restore around July 2010. Computer is only about 1 year old and has had BSOD for as long as i have had it.

    Windows 7 Home Premium 64 bit
    HP Pavilion dv6 notebook pc
    Intel i7 Q 720 @ 1.60 GHz
    NIVIDIA GeForce GT 320M
      My Computer


  2. Posts : 6
    Windows 7 Home Premium 64bit
    Thread Starter
       #2

    no response?
      My Computer


  3. Posts : 28,845
    Win 8 Release candidate 8400
       #3

    rorosas88 said:
    Keep getting a BSOD mostly caused my the ntoskrnl.exe driver. Happens randomly like when im surfing the web, or playing a computer game. I sent my computer to geek squad so they could look at it and they said it had no hardware problems. I last did a complete system restore around July 2010. Computer is only about 1 year old and has had BSOD for as long as i have had it.

    Windows 7 Home Premium 64 bit
    HP Pavilion dv6 notebook pc
    Intel i7 Q 720 @ 1.60 GHz
    NIVIDIA GeForce GT 320M

    Ok you have drivers from as far back as 2005, your storage driver especially. All the below need to be updated.

    Your avast needs to be updated as well.


    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads

    Let us know if you need help

    Ken J

    Extremely old drivers needing updating
    Code:
    iirsp.sys        fffff880`017e0000    fffff880`017f1000    0x00011000    0x439f418a    12/13/2005 17:47:54                        
    nfrd960.sys        fffff880`01994000    fffff880`019a4000    0x00010000    0x4485ef94    6/6/2006 17:11:48                        
    RimSerial_AMD64.sys        fffff880`0a021000    fffff880`0a028680    0x00007680    0x45a3c7c3    1/9/2007 12:50:11                        
    adpu320.sys        fffff880`01686000    fffff880`016b5000    0x0002f000    0x45e4c6ff    2/27/2007 20:04:15                        
    adpahci.sys        fffff880`01630000    fffff880`01686000    0x00056000    0x46377921    5/1/2007 13:30:09                        
    arc.sys        fffff880`01725000    fffff880`0173e000    0x00019000    0x4656035b    5/24/2007 17:27:55                        
    NWADIenum.sys        fffff880`06858000    fffff880`06899000    0x00041000    0x48448181    6/2/2008 19:25:53                        
    SiSRaid2.sys        fffff880`01bc4000    fffff880`01bd2000    0x0000e000    0x48da86c4    9/24/2008 14:28:20                        
    sisraid4.sys        fffff880`01bd2000    fffff880`01bea000    0x00018000    0x48e3f1f4    10/1/2008 17:56:04                        
    adp94xx.sys        fffff880`01337000    fffff880`013b2000    0x0007b000    0x4939bf42    12/5/2008 19:54:42                        
    lsi_fc.sys        fffff880`01600000    fffff880`0161f000    0x0001f000    0x493ef531    12/9/2008 18:46:09                        
    arcsas.sys        fffff880`0173e000    fffff880`01759000    0x0001b000    0x496e3ca9    1/14/2009 15:27:37                        
    ql2300.sys        fffff880`01a20000    fffff880`01bc4000    0x001a4000    0x4978fba2    1/22/2009 19:05:06                        
    vsmraid.sys        fffff880`0185f000    fffff880`01889000    0x0002a000    0x4983a701    1/30/2009 21:18:57                        
    elxstor.sys        fffff880`01759000    fffff880`017e0000    0x00087000    0x4988ca9b    2/3/2009 18:52:11                        
    stexstor.sys        fffff880`01bea000    fffff880`01bf4000    0x0000a000    0x499b4248    2/17/2009 19:03:36                        
    hamachi.sys        fffff880`067e9000    fffff880`067f4000    0x0000b000    0x499d3639    2/19/2009 06:36:41                        
    amdsbs.sys        fffff880`016d3000    fffff880`0171a000    0x00047000    0x49c3e213    3/20/2009 14:36:03                        
    iaStorV.sys        fffff880`01219000    fffff880`01337000    0x0011e000    0x49dcd76d    4/8/2009 12:57:17                        
    lsi_scsi.sys        fffff880`013c5000    fffff880`013e4000    0x0001f000    0x49e7ad9e    4/16/2009 18:13:50                        
    HpqKbFiltr.sys        fffff880`0a047000    fffff880`0a053000    0x0000c000    0x49f85aae    4/29/2009 09:48:30                        
    spldr.sys        fffff880`020dd000    fffff880`020e5000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
    HpSAMD.sys        fffff880`0148a000    fffff880`014a1000    0x00017000    0x4a11f2b5    5/18/2009 19:43:49                        
    lsi_sas.sys        fffff880`01400000    fffff880`0141d000    0x0001d000    0x4a11fb47    5/18/2009 20:20:23                        
    lsi_sas2.sys        fffff880`013b2000    fffff880`013c5000    0x00013000    0x4a11fdf4    5/18/2009 20:31:48                        
    megasas.sys        fffff880`0161f000    fffff880`0162b000    0x0000c000    0x4a1206da    5/18/2009 21:09:46                        
    ql40xx.sys        fffff880`01800000    fffff880`0185f000    0x0005f000    0x4a1208d3    5/18/2009 21:18:11                        
    MegaSR.sys        fffff880`018f0000    fffff880`01994000    0x000a4000    0x4a120aa2    5/18/2009 21:25:54                        
    amdsata.sys        fffff880`016b5000    fffff880`016d3000    0x0001e000    0x4a12f211    5/19/2009 13:53:21                        
    amdxata.sys        fffff880`0171a000    fffff880`01725000    0x0000b000    0x4a12f2eb    5/19/2009 13:56:59                        
    nvraid.sys        fffff880`00c00000    fffff880`00c29000    0x00029000    0x4a13a5ac    5/20/2009 02:39:40                        
    nvstor.sys        fffff880`019a4000    fffff880`019cf000    0x0002b000    0x4a13a711    5/20/2009 02:45:37                        
    enecir.sys        fffff880`05200000    fffff880`0521d000    0x0001d000    0x4a48243a    6/28/2009 22:17:30                        
    Accelerometer.sys        fffff880`0a102000    fffff880`0a10e000    0x0000c000    0x4a54e862    7/8/2009 14:41:38                        
    hpdskflt.sys        fffff880`01fb1000    fffff880`01fbb000    0x0000a000    0x4a54e862    7/8/2009 14:41:38
    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\071110-18501-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`0301e000 PsLoadedModuleList = 0xfffff800`0325be50
    Debug session time: Sun Jul 11 14:43:04.340 2010 (GMT-4)
    System Uptime: 0 days 0:08:25.542
    Loading Kernel Symbols
    .
    
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    
    ..............................................................
    ................................................................
    ................................................................
    .......
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1A, {403, fffff68000068168, fad000011fbd6867, fffff68000308168}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+31f32 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    MEMORY_MANAGEMENT (1a)
        # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000000403, The subtype of the bugcheck.
    Arg2: fffff68000068168
    Arg3: fad000011fbd6867
    Arg4: fffff68000308168
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x1a_403
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  AvastSvc.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff80003100608 to fffff8000308e600
    
    STACK_TEXT:  
    fffff880`06f7f7b8 fffff800`03100608 : 00000000`0000001a 00000000`00000403 fffff680`00068168 fad00001`1fbd6867 : nt!KeBugCheckEx
    fffff880`06f7f7c0 fffff800`030bf251 : 00000000`00000000 fffff680`00068ff8 fffffa80`0918ab30 ffffffff`ffffffff : nt! ?? ::FNODOBFM::`string'+0x31f32
    fffff880`06f7f970 fffff800`030cffca : 00000000`00000000 00000000`0da00fff fffffa80`00000000 fffffa80`0918ab30 : nt!MiDeleteVirtualAddresses+0x408
    fffff880`06f7fb30 fffff800`0308d853 : ffffffff`ffffffff 00000000`0874e810 00000000`0874e808 00000000`00008000 : nt!NtFreeVirtualMemory+0x5ca
    fffff880`06f7fc20 00000000`76f0ff3a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0874e7d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76f0ff3a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt! ?? ::FNODOBFM::`string'+31f32
    fffff800`03100608 cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+31f32
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb
    
    FAILURE_BUCKET_ID:  X64_0x1a_403_nt!_??_::FNODOBFM::_string_+31f32
    
    BUCKET_ID:  X64_0x1a_403_nt!_??_::FNODOBFM::_string_+31f32
    
    Followup: MachineOwner
    ---------
      My Computer


  4. Posts : 6
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    Thanks for the response i really appreciated you taking your time to look into my computer problems

    ok i updated my drivers using HP's website and Driver Agent. I think they are all up-to-date but i am not 100% sure. I did get two other BSOD, the dump files are attached
    Last edited by rorosas88; 24 Oct 2010 at 23:11.
      My Computer


  5. Posts : 6
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Just got another BSOD, was just surfing the web
      My Computer


  6. Posts : 6
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    is there something im doing wrong, because i keep not getting a reply
      My Computer


  7. Posts : 6
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    no response?
      My Computer


 

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