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Windows 7: Billions of BSOD's My sorry story

18 Oct 2010   #11
AlexHaden

Windows 7 64 Bit
 
 

Hi Carl,

Just an update for you. Been running all day now no BSOD yet. (fingers crossed)

Just had a good multiplayer of LFD2 for a few hours, and no crashes.....hopefully things have settled down.

Thank you for all your help and assistance, and in the absence of any more BSOD's - i'll leave you alone to help others.


My System SpecsSystem Spec
.
18 Oct 2010   #12
CarlTR6

Windows 7 Ultimate 32 bit
 
 

That is great news! I am glad you are running smoothly. Post back in two or three days. If you are still BSOD free, we will ask the moderators to mark the thread as solved - my favorite marking! .
My System SpecsSystem Spec
19 Oct 2010   #13
AlexHaden

Windows 7 64 Bit
 
 

Hi,

Looks like i spoke too soon.

This morning, within 10 mins of switching the PC on, BAM BSOD, reboot, then another one instantly.

PAGE_FAULT_IN_NONPAGED_AREA
PAGE_FAULT_IN_NONPAGED_AREA

Im going to cry now. I guess its time to RMA the kit? Given the number of problems that seem to relate to memory issues?

Thanks
My System SpecsSystem Spec
.

19 Oct 2010   #14
AlexHaden

Windows 7 64 Bit
 
 

One last one

Removed Norton 360 completely and rebooted and got a

IRQL_NOT_LESS_OR_EQUAL.

Rebooted and windows explorer started saying cannot access memory or something, before it gave another BSOD same as above.

Switched the thing off now.

.dmp attached
My System SpecsSystem Spec
19 Oct 2010   #15
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Well, Alex, the time has come; but not to RMA the kit. One of the two dumps directly blames SRTSP64.SYS, a Norton/Symantec driver, for the crash. Uninstall Norton using this uninstall tool: Tool. Download and install Microsoft Security Essentials and make sure Windows Firewall is turned on.

Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a58000 PsLoadedModuleList = 0xfffff800`02c95e50
Debug session time: Tue Oct 19 03:31:39.498 2010 (GMT-4)
System Uptime: 0 days 0:03:14.544
Loading Kernel Symbols
...............................................................
................................................................
..................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8a027cf2b48, 1, fffff80002bfc90d, 2}

Unable to load image \SystemRoot\System32\Drivers\N360x64\0403000.005\SRTSP64.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SRTSP64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS
 
Could not read faulting driver name
Probably caused by : SRTSP64.SYS ( SRTSP64+4f14f )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff8a027cf2b48, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff80002bfc90d, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d000e0
 fffff8a027cf2b48 

FAULTING_IP: 
nt!ExAllocatePoolWithTag+53d
fffff800`02bfc90d 48895808        mov     qword ptr [rax+8],rbx

MM_INTERNAL_CODE:  2

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  WmiPrvSE.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff88006e498b0 -- (.trap 0xfffff88006e498b0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff8a027cf2b40 rbx=0000000000000000 rcx=fffff8a007d2eb40
rdx=0000000000000003 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002bfc90d rsp=fffff88006e49a40 rbp=fffffa800365d3c0
 r8=0000000000000001  r9=fffffa800365d9c0 r10=fffffa800365d3c8
r11=0000000000000003 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nt!ExAllocatePoolWithTag+0x53d:
fffff800`02bfc90d 48895808        mov     qword ptr [rax+8],rbx ds:0057:fffff8a0`27cf2b48=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002b478f2 to fffff80002ac8740

STACK_TEXT:  
fffff880`06e49748 fffff800`02b478f2 : 00000000`00000050 fffff8a0`27cf2b48 00000000`00000001 fffff880`06e498b0 : nt!KeBugCheckEx
fffff880`06e49750 fffff800`02ac682e : 00000000`00000001 fffffa80`0365d9c0 00000000`00000000 00000000`000001f1 : nt! ?? ::FNODOBFM::`string'+0x40ec0
fffff880`06e498b0 fffff800`02bfc90d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
fffff880`06e49a40 fffff880`0795714f : 00000000`00000003 00000000`00000000 fffff8a0`02994cd4 00000000`00000000 : nt!ExAllocatePoolWithTag+0x53d
fffff880`06e49b30 00000000`00000003 : 00000000`00000000 fffff8a0`02994cd4 00000000`00000000 fffff8a0`07d63000 : SRTSP64+0x4f14f
fffff880`06e49b38 00000000`00000000 : fffff8a0`02994cd4 00000000`00000000 fffff8a0`07d63000 fffff880`07e621d0 : 0x3


STACK_COMMAND:  kb

FOLLOWUP_IP: 
SRTSP64+4f14f
fffff880`0795714f ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  SRTSP64+4f14f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: SRTSP64

IMAGE_NAME:  SRTSP64.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4b85bd61

FAILURE_BUCKET_ID:  X64_0x50_SRTSP64+4f14f

BUCKET_ID:  X64_0x50_SRTSP64+4f14f

Followup: MachineOwner
---------

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8a0222dbaef, 0, fffff80002d69fa5, 2}


Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!UserFindAtom+22 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff8a0222dbaef, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80002d69fa5, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002caf0e0
 fffff8a0222dbaef 

FAULTING_IP: 
nt!RtlpHashStringToAtom+8d
fffff800`02d69fa5 0fb6470f        movzx   eax,byte ptr [rdi+0Fh]

MM_INTERNAL_CODE:  2

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  Xfire.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff88007b4e800 -- (.trap 0xfffff88007b4e800)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000000000000f rbx=0000000000000000 rcx=0000000000000126
rdx=0000000000000024 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002d69fa5 rsp=fffff88007b4e990 rbp=fffff900c310a260
 r8=0000000000000000  r9=0000000000000000 r10=000000000000161c
r11=fffff8a000ed6020 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
nt!RtlpHashStringToAtom+0x8d:
fffff800`02d69fa5 0fb6470f        movzx   eax,byte ptr [rdi+0Fh] ds:00000000`0000000f=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002af68f2 to fffff80002a77740

STACK_TEXT:  
fffff880`07b4e698 fffff800`02af68f2 : 00000000`00000050 fffff8a0`222dbaef 00000000`00000000 fffff880`07b4e800 : nt!KeBugCheckEx
fffff880`07b4e6a0 fffff800`02a7582e : 00000000`00000000 00000000`00000000 fffffa80`062dcb00 fffff800`02bf1e80 : nt! ?? ::FNODOBFM::`string'+0x40ec0
fffff880`07b4e800 fffff800`02d69fa5 : 00000000`0082e700 00000000`00000080 fffff800`02bf1e80 00000000`78747355 : nt!KiPageFault+0x16e
fffff880`07b4e990 fffff800`02d6a0f1 : ffffffff`ffffffff fffff880`07b4eca0 fffff8a0`00ed6020 00000000`00000000 : nt!RtlpHashStringToAtom+0x8d
fffff880`07b4e9d0 fffff960`000c7512 : fffff8a0`00ed6020 00000000`00000000 00000000`71f60000 fffff800`02a9859c : nt!RtlLookupAtomInAtomTable+0x91
fffff880`07b4ea20 fffff960`000ccd10 : fffff900`c310a260 00000000`00820000 00000000`0082e7b0 fffff900`c313c3d0 : win32k!UserFindAtom+0x22
fffff880`07b4ea50 fffff960`000cd0e0 : 00000000`00000000 fffff880`07b4eca0 00000000`0082e7a0 fffff900`c310a260 : win32k!GetClassInfoEx+0x4c
fffff880`07b4ea90 fffff800`02a76993 : 00000000`71f60000 fffffa80`062dcb60 00000000`0082e768 fffff800`02d8d414 : win32k!NtUserGetClassInfoEx+0x230
fffff880`07b4ebb0 00000000`7438075a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0082e748 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7438075a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
win32k!UserFindAtom+22
fffff960`000c7512 3bc3            cmp     eax,ebx

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  win32k!UserFindAtom+22

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c7dc13c

FAILURE_BUCKET_ID:  X64_0x50_win32k!UserFindAtom+22

BUCKET_ID:  X64_0x50_win32k!UserFindAtom+22

Followup: MachineOwner
---------

0: kd> lmtsmn
start             end                 module name
fffff880`00f0f000 fffff880`00f66000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02d01000 fffff880`02d8b000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`10b8e000 fffff880`10ba4000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`0109b000 fffff880`010a6000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`045f2000 fffff880`045fa000   ASACPI   ASACPI.sys   Wed May 13 21:25:17 2009 (4A0B72FD)
fffff880`00d9a000 fffff880`00da3000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00da3000 fffff880`00dcd000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff960`00830000 fffff960`00891000   ATMFD    ATMFD.DLL    Thu May 27 00:11:31 2010 (4BFDF0F3)
fffff880`01639000 fffff880`01640000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`042c1000 fffff880`043ae000   BHDrvx64 BHDrvx64.sys Fri Aug 27 18:11:09 2010 (4C7837FD)
fffff880`041ca000 fffff880`041db000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`0579b000 fffff880`057b9000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`0412e000 fffff880`041ca000   ccHPx64  ccHPx64.sys  Fri Feb 05 16:05:45 2010 (4B6C8829)
fffff960`00660000 fffff960`00687000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`01413000 fffff880`0143d000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`015c8000 fffff880`015f8000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d22000 fffff880`00d80000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01448000 fffff880`014bb000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`044b9000 fffff880`044c9000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`04a43000 fffff880`04a51000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`0403a000 fffff880`0404c000   dc3d     dc3d.sys     Thu Jul 01 06:07:45 2010 (4C2C68F1)
fffff880`04110000 fffff880`0412e000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`04101000 fffff880`04110000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01600000 fffff880`01616000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`043ae000 fffff880`043d0000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`10bec000 fffff880`10bf5000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`04bf3000 fffff880`04bff000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`041db000 fffff880`041ee000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`042b3000 fffff880`042bf000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`044cb000 fffff880`045bf000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04400000 fffff880`04446000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`04066000 fffff880`040dc000   eeCtrl64 eeCtrl64.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`040dc000 fffff880`04101000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`01160000 fffff880`01174000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`010a6000 fffff880`010f2000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`014cc000 fffff880`014d6000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`017bf000 fffff880`017f9000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`016cc000 fffff880`01716000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`045e5000 fffff880`045f2000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`02fe3000 fffff800`0302c000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`045bf000 fffff880`045e3000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`03fa1000 fffff880`03fba000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`10bf5000 fffff880`10bfd080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`0404c000 fffff880`0405a000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`056d3000 fffff880`0579b000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`017b6000 fffff880`017bf000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`03f26000 fffff880`03fa1000   IDSvia64 IDSvia64.sys Fri Sep 10 17:54:50 2010 (4C8AA92A)
fffff880`04200000 fffff880`04216000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`03e83000 fffff880`03eaa000   Ironx64  Ironx64.SYS  Tue Apr 27 20:48:23 2010 (4BD785D7)
fffff880`00dcd000 fffff880`00deb000   jraid    jraid.sys    Thu Aug 13 04:10:27 2009 (4A83CA73)
fffff880`0fe85000 fffff880`0fe94000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`041ee000 fffff880`041fc000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bac000 fffff800`00bb6000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04216000 fffff880`04259000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`016a1000 fffff880`016cc000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`04a3d000 fffff880`04a42200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`01f4e000 fffff880`01f63000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`01f2b000 fffff880`01f4e000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cca000 fffff880`00d0e000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`01f1d000 fffff880`01f2b000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`0fe94000 fffff880`0fea3000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`03fba000 fffff880`03fc7000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00d80000 fffff880`00d9a000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`057b9000 fffff880`057e6000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`05600000 fffff880`0564e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`0564e000 fffff880`05671000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`011c1000 fffff880`011cc000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f6f000 fffff880`00f79000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01000000 fffff880`0105e000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03f1b000 fffff880`03f26000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`017a4000 fffff880`017b6000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014d6000 fffff880`015c8000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`10bc8000 fffff880`10bd4000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`01fb6000 fffff880`01fc9000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`0fe00000 fffff880`0fe2f000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0feb5000 fffff880`0feca000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02c16000 fffff880`02c25000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02d8b000 fffff880`02dd0000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01641000 fffff880`016a1000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`01e34000 fffff880`01f10000   netr28ux netr28ux.sys Wed Feb 25 21:49:17 2009 (49A6032D)
fffff880`011cc000 fffff880`011dd000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03f0f000 fffff880`03f1b000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02a07000 fffff800`02fe3000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`0125d000 fffff880`01400000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`0143d000 fffff880`01446000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`10bd4000 fffff880`10bec000   nusb3hub nusb3hub.sys Thu Jan 21 22:22:18 2010 (4B5919EA)
fffff880`10b5e000 fffff880`10b8e000   nusb3xhc nusb3xhc.sys Thu Jan 21 22:22:21 2010 (4B5919ED)
fffff880`10b5c000 fffff880`10b5d180   nvBridge nvBridge.kmd Fri Jul 09 17:07:54 2010 (4C378FAA)
fffff880`0feca000 fffff880`10b5be00   nvlddmkm nvlddmkm.sys Fri Jul 09 17:15:58 2010 (4C37918E)
fffff880`01f63000 fffff880`01fb6000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`02dd9000 fffff880`02dff000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00fb9000 fffff880`00fce000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f79000 fffff880`00fac000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00fe3000 fffff880`00fea000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00fea000 fffff880`00ffa000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`014bb000 fffff880`014cc000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`06688000 fffff880`0672e000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`03fc7000 fffff880`03fd7000   point64  point64.sys  Tue Jun 29 04:54:31 2010 (4C29B4C7)
fffff880`04a00000 fffff880`04a3d000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00d0e000 fffff880`00d22000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`10ba4000 fffff880`10bc8000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0fe2f000 fffff880`0fe4a000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0fe4a000 fffff880`0fe6b000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`0fe6b000 fffff880`0fe85000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03ebe000 fffff880`03f0f000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`0105e000 fffff880`01067000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`011af000 fffff880`011b8000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`011b8000 fffff880`011c1000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`0176a000 fffff880`017a4000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`01fc9000 fffff880`01fe1000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0106c000 fffff880`0109b000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`0672e000 fffff880`06739000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`044ad000 fffff880`044b9000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`02c25000 fffff880`02c42000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`01762000 fffff880`0176a000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`03eaa000 fffff880`03ebe000   SRTSPX64 SRTSPX64.SYS Wed Feb 24 18:59:48 2010 (4B85BD74)
fffff880`06ab1000 fffff880`06b47000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`06778000 fffff880`067df000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`06739000 fffff880`06766000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`044c9000 fffff880`044ca480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`010f2000 fffff880`01160000   SYMDS64  SYMDS64.SYS  Mon Aug 17 19:35:30 2009 (4A89E942)
fffff880`01174000 fffff880`011af000   SYMEFA64 SYMEFA64.SYS Wed Apr 21 17:47:39 2010 (4BCF727B)
fffff880`02ccb000 fffff880`02d01000   SYMEVENT64x86 SYMEVENT64x86.SYS Wed Apr 28 04:24:20 2010 (4BD7F0B4)
fffff880`02c55000 fffff880`02ccb000   SYMTDIV  SYMTDIV.SYS  Tue May 04 00:38:27 2010 (4BDFA4C3)
fffff880`01802000 fffff880`019ff000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`06766000 fffff880`06778000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`00deb000 fffff880`00df8000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`011dd000 fffff880`011fb000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03e6f000 fffff880`03e83000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00420000 fffff960`0042a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`043d4000 fffff880`043fa000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`0fea3000 fffff880`0feb5000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`04000000 fffff880`0401d000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`045e3000 fffff880`045e4f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04446000 fffff880`04457000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04259000 fffff880`042b3000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04457000 fffff880`044ad000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`0402e000 fffff880`0403a000   usbprint usbprint.sys Mon Jul 13 20:38:18 2009 (4A5BD37A)
fffff880`0401d000 fffff880`0402e000   usbscan  usbscan.sys  Mon Jul 13 20:35:32 2009 (4A5BD2D4)
fffff880`00fac000 fffff880`00fb9000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`0121a000 fffff880`01228000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`04a54000 fffff880`04bf3000   viahduaa viahduaa.sys Thu Sep 17 07:04:15 2009 (4AB217AF)
fffff880`01228000 fffff880`0124d000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00fce000 fffff880`00fe3000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e00000 fffff880`00e5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01716000 fffff880`01762000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`01f10000 fffff880`01f1d000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`02c00000 fffff880`02c16000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`03e54000 fffff880`03e6f000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`0124d000 fffff880`0125d000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e5c000 fffff880`00f00000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f00000 fffff880`00f0f000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02dd0000 fffff880`02dd9000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00000000 fffff960`0030f000   win32k   win32k.sys   Tue Aug 31 22:58:04 2010 (4C7DC13C)
fffff880`00f66000 fffff880`00f6f000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)

Unloaded modules:
fffff880`01616000 fffff880`01624000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01624000 fffff880`01630000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01630000 fffff880`01639000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01400000 fffff880`01413000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`043ae000 fffff880`043d4000   tunnel.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
The second dump blames a Windows system driver and is very unlikely to be the cause. Let's see what your system does after removing Norton.
My System SpecsSystem Spec
19 Oct 2010   #16
AlexHaden

Windows 7 64 Bit
 
 

:-) Looks like we were seconds apart with our posts :-)

I removed norton, and thought right im going to prime 95 this thing.

Sat there running prime 95, ran fior a short while, fingers were crossed, was thinking positlively, yes, go on, come on, yes, go go go!

Moved the mouse and it BSOD's :-(

When it re-booted it said something about explorer not being able to access memory and then BSOD's again.

Didnt bother turning it back on after that point :-)

Phooey. Im dreaming of the word BSOD at the moment......

At least im still smiling ;-)
My System SpecsSystem Spec
19 Oct 2010   #17
CarlTR6

Windows 7 Ultimate 32 bit
 
 

That has to be disappointing and frustrating. It is to me and it's not my computer!

Your last dump blamed memory corruption. I guess it is time to RMA the kit. If you know a good tech, it might be worth the money to have him check your system. However, I still see one outdated driver loaded on your system. See if you can update it. If not, you might want to consider upgrading your wireless adapter.
Quote:
netr28ux.sys Wed Feb 25 21:49:17 2009 - Ralink 802.11n Wireless Adapter Driver, (you may have a different manufacturer) Ralink corp.
My System SpecsSystem Spec
20 Oct 2010   #18
AlexHaden

Windows 7 64 Bit
 
 

Hi Carl,

Thanks for all the help trying to solve this problem. Im almost 100% sure its a hardware issue now, I have never seen so many different BSOD's on a system in all my years building PC's

I RMA'd back to Scan computers this morning and dropped it off, and put a letter in detailing all the issues and what i had done to try to correct the issue, they came back today after having the bundle for 4 hours as no "no fault found" - Said it passess Memtest and Prime95. They had not even read my issues properly.

Im very dissapointed in them that they never even bothered to read all the troubleshooting we had done piror to me resoting to RMA. But i guess thats a battle for tomorrow and not one for here.

Thanks again for all your help, its been much appreciated

Take Care.
My System SpecsSystem Spec
20 Oct 2010   #19
CarlTR6

Windows 7 Ultimate 32 bit
 
 

I am sorry their response was not better. Try updating that wireless adapter driver. They can definitely cause crashes.
My System SpecsSystem Spec
04 Nov 2010   #20
AlexHaden

Windows 7 64 Bit
 
 

Hi Carl,

looks like i can give you a positive update on my issues. Scan swapped out the RAM, and have been running prime 95 for two days now without a BSOD.

Looks like all the memory corruption BSOD's were caused by faulty RAM.

Just saying thank you for all the time you put in looking at the .dmp files.

Looks like this case is closed :-)

Ta!
My System SpecsSystem Spec
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