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Windows 7: Status:0xc0000098

17 Oct 2010   #1

windows 7 home premium 32bit

I am having an issue troubleshooting this error code.

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem.

1.Insert your windows installation disc and restart your computer.

Problem one.....i am attempting to repair windows for a friend that does not have the disc for win 7.

File: \boot\bcd

Status: 0xc0000098


My System SpecsSystem Spec

17 Oct 2010   #2
Microsoft MVP

W 7 64-bit Ultimate

Hello yoshi89, welcome to Seven Forums!

Since you seem to be having boot issues, to start have a good look at this tutorial at the link below to see if the info will be a help; be sure to post back with any further questions you may have and to keep us informed.

Startup Repair - Run 3 Separate Times
My System SpecsSystem Spec
17 Oct 2010   #3

windows 7 home premium 32bit

Problem signature:
Problem Event Name: StartupRepairoffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: -1
Problem Signature 05: External Media
Problem Signature 06: 1
Problem Signature 07: NoOsInstalled
OS Version: #############

If start up repair cannot fix this computer automatically where should i go from this point?

Thank you
My System SpecsSystem Spec

17 Oct 2010   #4

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer

Sounds like your boot manager might be missing. If so, you might be able to fix it with:

Download EasyBCD 2.0.2 - NeoSmart Technologies

If not and if you can't boot into safe mode or command prompt, you probably will need the disk.
My System SpecsSystem Spec
17 Oct 2010   #5
Microsoft MVP


Reboot and try tapping the F8 key to see if the Repair Console is located on Advanced Boot tools. If so you can try running the steps given without the CD although the CD will work better.

Burn a repair CD so you have more options: System Repair Disc - Create

From the F8 or CD Repair console, open a Command Line to make sure Windows 7 partition is still marked Active: Partition - Mark as Active

Then run Startup Repair repeatedly. If no installation is found to repair, try running from Command line: bootrec /fixmbr followed by bootrec /fixboot to see if one shows up so you can run Repair on it.

If not, browse in to see if you can find any files to copy out: Copy & Paste - in Windows Recovery Console

Your options are then to order factory Recovery Disks from Tech Support or locate any Windows 7 retail installer to unlock all versions to reinstall the licensed version with the Product Key on COA sticker: Windows 7 Universal Installation Disc - Create
My System SpecsSystem Spec
17 Oct 2010   #6

windows 7 home premium 32bit

To Lemur:i can access the command prompt but i have no clue on how to start in safe mode,i tried tapping f8 but all it does is beep and goes to the \boot\bcd error message

to Gregrocker:I really do appreciate the help,the laptop i am using has had problems burning ISO files and formating blank dvd's
i have been trying to stick to using usb drives to load these files i need to get to the start up repair menu...if anybody knows how to fix a cd dvd drive that would be helpful as well
My System SpecsSystem Spec
17 Oct 2010   #7

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer

My System SpecsSystem Spec
17 Oct 2010   #8
Microsoft MVP


You can write the Windows 7 installer or Repair CD to flash stick using UltraISO trial version: On FIle tab Open ISO, then on Bootable tab choose Write Image File. Click Format first, then Write button.

Boot flash stick by setting it first to boot in BIOS setup, or using one-time BIOS boot menu. It may be listed under USB or HD"s.
My System SpecsSystem Spec
18 Oct 2010   #9

windows 7 home premium 32bit
Dvd drive will not format blank disc

my cd drive will read cd's and dvd's but will not format or burn? any help?
im using it on vista?
My System SpecsSystem Spec
18 Oct 2010   #10
Microsoft MVP


Try installing ImgBurn to burn ISO at 4x speed. ImgBurn - Free software downloads and software reviews - CNET
My System SpecsSystem Spec


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