Many BSOD and restarts for 2 months


  1. Posts : 13
    windows 7 home 64bit
       #1

    Many BSOD and restarts for 2 months


    I have been getting random restarts and BSOD for 2 months, but in the last 2 weeks it has been fine. It just started again today and this time i decided to post it up. I have run memory diognostics tools and so problems there.

    It restarts very randomly so i cant even be specific, however i have deleted previous(very old) dump files but i do have some of the recent ones.

    Laptop:
    toshiba satellite A500-17X

    • Processor - Intel Core 2 Duo P7450 - 2.13 GHz
    • 2nd level cache : 3 MB


    • RAM - 4 GB (DDR3 RAM)
    • Hard Drive - 500 GB
    • Operating System - Microsoft Windows 7 Home Premium 64-bit Edition
    • Optical Drive - DVD±RW (±R DL) / DVD-RAM
    • Graphics - NVIDIA GeForce GT 230M

    Additional info: I have bought it 1 year ago

    Thanks for any help
      My Computer


  2. Posts : 507
    Windows 7 Ultimate x64 SP1
       #2

    Hi,
    Your dumps bugcheck:

    • 0x50 = This indicates that invalid system memory has been referenced.
    • 0x3b = This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    • 0xa = This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
    • 0x7f_8 = indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.

    Start with remove Avast and replace it with MSE.
    Reinstall your VLC player since there are lot errors reported on WER. (update to newer version if any).

    Update these drivers:
    adfs.SYS --> adobe software
    nvhda64v.sys --> nVidia HDMI Audio Device (nForce chipset driver)
    Rt64win7.sys --> Realtek NIC

    If the problem persist , test your RAM with memtest86 at least 7 passes.
    RAM - Test with Memtest86+

    Log
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff80004773b1f, fffff8800886cc70, 0}
    
    Probably caused by : memory_corruption ( nt!MiIdentifyPfn+26f )
    
    Followup: MachineOwner
    ---------
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c000001d, fffff800049b5715, fffff8800a156f90, 0}
    
    Probably caused by : hardware ( nt!ObpQueryNameString+301 )
    
    Followup: MachineOwner
    ---------
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff800049b5863, fffff8800abbd060, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!ObpAllocateObject+1d3 )
    
    Followup: MachineOwner
    ---------
    
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 7F, {8, 80050031, 406f8, fffff800046bb6d0}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault).  The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
            use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
            use .trap on that value
    Else
            .trap on the appropriate frame will show where the trap was taken
            (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: 0000000080050031
    Arg3: 00000000000406f8
    Arg4: fffff800046bb6d0
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x7f_8
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  sidebar.exe
    
    CURRENT_IRQL:  0
    
    TRAP_FRAME:  fffff8800937bfa0 -- (.trap 0xfffff8800937bfa0)
    Unable to read trap frame at fffff880`0937bfa0
    
    LAST_CONTROL_TRANSFER:  from fffff800046bcca9 to fffff800046bd740
    
    STACK_TEXT:  
    fffff800`05b51d28 fffff800`046bcca9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000406f8 : nt!KeBugCheckEx
    fffff800`05b51d30 fffff800`046bb172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`05b51e70 fffff800`046bb6d0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
    fffff880`0937bfa0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x10
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!KiDoubleFaultAbort+b2
    fffff800`046bb172 90              nop
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9
    
    FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
    
    BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
    
    Followup: MachineOwner
      My Computer


  3. Posts : 13
    windows 7 home 64bit
    Thread Starter
       #3

    thanks, Ill try it out and tell you if the problem still happens
      My Computer


  4. Posts : 13
    windows 7 home 64bit
    Thread Starter
       #4

    ok i have updated the drivers except the adobe one as i cant find out how to do it. I find their website
    I have also reinstalled vlc and I am about to switch to MSE from avast and hopefully everything is fine.
    i will test this tommorow, and will just playing a game to see if no crashes happens
      My Computer


  5. Posts : 507
    Windows 7 Ultimate x64 SP1
       #5

    blade001 said:
    ok i have updated the drivers except the adobe one as i cant find out how to do it. I find their website
    I have also reinstalled vlc and I am about to switch to MSE from avast and hopefully everything is fine.
    i will test this tommorow, and will just playing a game to see if no crashes happens
    Thanks for report back.
    About the adobe, it's better to use latest Adobe software (ex: Photoshop CS5)
      My Computer


  6. Posts : 13
    windows 7 home 64bit
    Thread Starter
       #6

    Today i installed MSE but when it was updating i got another bsod and i got IRQL_NOT_LESS_OR_EQUAL and it mentioned ndis.sys . However i still installed MSE again and so for it was ok.
    I still need to do the memory test as you said above.
    Oh and about the adobe driver, i have photoshop cs4 and aftereffects cs5. I dont want to update photoshop to cs5 because it looks nasty compared to cs4.

    extra:I got a bsod yesterday but it was before i started updating drivers and trying to fix the problem.

    Ill keep you updated
      My Computer


  7. Posts : 13
    windows 7 home 64bit
    Thread Starter
       #7

    i sent the laptop to toshiba 3days before warranty ran out, but before i did i tried reformating(to factory settings). after i did it kept restarting without even starting up fully. Then i did send it and its fine now.
    thanks for trying to help
      My Computer


  8. Posts : 507
    Windows 7 Ultimate x64 SP1
       #8

    Sorry I didn't help much, but glad you have solved the problems
      My Computer


 

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