Windows 7: Dual Monitors Crashing - Please Help

Hi everyone,

I followed the tips on how to figure this out. Attached are my compressed minidump files and my Windows_NT6_BSOD_v3.03_jcgriff2_ folder.

Computer:

• Windows 7 Home Premium 64 bit
• Gateway
• Intel Core i5 CPU 650 @ 3.20 GHz
• 8 GB RAM
• OEM (I think)

Computer is crashing when I use 2 monitors. Video card being overworked?? Not sure. Is fine when I use just one monitor. Windows claims I have the "best" driver installed.



Thanks in advance!

There is no dump file in your attachment

Hey, thanks for the heads up, sorry about that. Mimi dump folder now attached.

One dump blames iastor.sys, part of Intel matrix Storage manager
Update it by the using the update utility: Intel® Driver Update Utility

This was likely caused by the following module: iastor.sys
Bugcheck code: 0x9088 (0xFFFFF88008C5D8C0, 0xFFFFF88008C5D8C4, 0xFFFFF88008C5D8D0, 0xFFFFF88008C5D8D4)

Thank you for that, but it is still crashing. I have disconnected the second monitor and still get BSOD. The latest crash report:


Version=1
EventType=ScriptedDiagFailure
EventTime=129322456433088379
Consent=1
UploadTime=129322456433258389
ReportIdentifier=02c4b137-de0a-11df-ad26-90fba646b530
Response.BucketId=349669649
Response.BucketTable=5
Response.type=4
Sig[0].Name=PackageId
Sig[0].Value=Microsoft Corporation.DeviceDiagnostic.1.0
Sig[1].Name=RootCause
Sig[1].Value=Default
Sig[2].Name=Version
Sig[2].Value=1.0.0.0
Sig[3].Name=DynamicParameter
Sig[3].Value=Default
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Problem not fixed
ConsentKey=ScriptedDiagFailure
AppName=Diagnostics Troubleshooting Wizard
AppPath=C:\Windows\system32\msdt.exe


Thanks!!