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Windows 7: Dual Monitors Crashing - Please Help


19 Oct 2010   #1

Windows 7 64 bit
 
 
Dual Monitors Crashing - Please Help

Hi everyone,

I followed the tips on how to figure this out. Attached are my compressed minidump files and my Windows_NT6_BSOD_v3.03_jcgriff2_ folder.

Computer:
  • Windows 7 Home Premium 64 bit
  • Gateway
  • Intel Core i5 CPU 650 @ 3.20 GHz
  • 8 GB RAM
  • OEM (I think)

Computer is crashing when I use 2 monitors. Video card being overworked?? Not sure. Is fine when I use just one monitor. Windows claims I have the "best" driver installed.

Thanks in advance!

My System SpecsSystem Spec
.

19 Oct 2010   #2

Windows 8.1 Pro x64
 
 

There is no dump file in your attachment
My System SpecsSystem Spec
19 Oct 2010   #3

Windows 7 64 bit
 
 

Hey, thanks for the heads up, sorry about that. Mimi dump folder now attached.
My System SpecsSystem Spec
.


19 Oct 2010   #4

Windows 8.1 Pro x64
 
 

One dump blames iastor.sys, part of Intel matrix Storage manager
Update it by the using the update utility: Intel® Driver Update Utility

This was likely caused by the following module: iastor.sys
Bugcheck code: 0x9088 (0xFFFFF88008C5D8C0, 0xFFFFF88008C5D8C4, 0xFFFFF88008C5D8D0, 0xFFFFF88008C5D8D4)
My System SpecsSystem Spec
22 Oct 2010   #5

Windows 7 64 bit
 
 

Thank you for that, but it is still crashing. I have disconnected the second monitor and still get BSOD. The latest crash report:


Version=1
EventType=ScriptedDiagFailure
EventTime=129322456433088379
Consent=1
UploadTime=129322456433258389
ReportIdentifier=02c4b137-de0a-11df-ad26-90fba646b530
Response.BucketId=349669649
Response.BucketTable=5
Response.type=4
Sig[0].Name=PackageId
Sig[0].Value=Microsoft Corporation.DeviceDiagnostic.1.0
Sig[1].Name=RootCause
Sig[1].Value=Default
Sig[2].Name=Version
Sig[2].Value=1.0.0.0
Sig[3].Name=DynamicParameter
Sig[3].Value=Default
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Problem not fixed
ConsentKey=ScriptedDiagFailure
AppName=Diagnostics Troubleshooting Wizard
AppPath=C:\Windows\system32\msdt.exe


Thanks!!
My System SpecsSystem Spec
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 Dual Monitors Crashing - Please Help




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