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Windows 7: Dual Monitors Crashing - Please Help

19 Oct 2010   #1

Windows 7 64 bit
Dual Monitors Crashing - Please Help

Hi everyone,

I followed the tips on how to figure this out. Attached are my compressed minidump files and my Windows_NT6_BSOD_v3.03_jcgriff2_ folder.

  • Windows 7 Home Premium 64 bit
  • Gateway
  • Intel Core i5 CPU 650 @ 3.20 GHz
  • 8 GB RAM
  • OEM (I think)

Computer is crashing when I use 2 monitors. Video card being overworked?? Not sure. Is fine when I use just one monitor. Windows claims I have the "best" driver installed.

Thanks in advance!

My System SpecsSystem Spec

19 Oct 2010   #2

Windows 10 Pro x64

There is no dump file in your attachment
My System SpecsSystem Spec
19 Oct 2010   #3

Windows 7 64 bit

Hey, thanks for the heads up, sorry about that. Mimi dump folder now attached.
My System SpecsSystem Spec

19 Oct 2010   #4

Windows 10 Pro x64

One dump blames iastor.sys, part of Intel matrix Storage manager
Update it by the using the update utility: Intel® Driver Update Utility

This was likely caused by the following module: iastor.sys
Bugcheck code: 0x9088 (0xFFFFF88008C5D8C0, 0xFFFFF88008C5D8C4, 0xFFFFF88008C5D8D0, 0xFFFFF88008C5D8D4)
My System SpecsSystem Spec
22 Oct 2010   #5

Windows 7 64 bit

Thank you for that, but it is still crashing. I have disconnected the second monitor and still get BSOD. The latest crash report:

Sig[0].Value=Microsoft Corporation.DeviceDiagnostic.1.0
DynamicSig[1].Name=OS Version
DynamicSig[2].Name=Locale ID
FriendlyEventName=Problem not fixed
AppName=Diagnostics Troubleshooting Wizard

My System SpecsSystem Spec

 Dual Monitors Crashing - Please Help

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