New
#1
Blue screens
I've got an HP dv6t quad edition that I got in December 2009. It's been working very well, but occasionally it will either freeze (display still on, but nothing responsive), or spontaneously restart, or spontaneously shut down. It sometimes hangs when going into standby, also - it will do everything as if it's going into standby but won't power down, and it will be non-responsive.
I'm running the factory-installed Windows 7 Home Premium 64-bit.
I managed to look at the .dmp file from today's blue-screen - I returned home to find my computer off; it shut down by itself. I've got the results below, but I don't know how to interpret them. Full collection info is attached too. Thanks! It would be great not to be constantly wondering when the next crash or BSOD will come.
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* Bugcheck Analysis *
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Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa8004acfa20, fffff80000b9c518, fffffa8009477e10}
Probably caused by : pci.sys
Followup: MachineOwner
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0: kd> !analyze -v
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* Bugcheck Analysis *
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DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004acfa20, Physical Device Object of the stack
Arg3: fffff80000b9c518, Functional Device Object of the stack
Arg4: fffffa8009477e10, The blocked IRP
Debugging Details:
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DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: pci.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc117
MODULE_NAME: pci
FAULTING_MODULE: fffff88000e00000 pci
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
STACK_TEXT:
fffff800`00b9c4c8 fffff800`03534273 : 00000000`0000009f 00000000`00000003 fffffa80`04acfa20 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`034d129e : fffff800`00b9c600 fffff800`00b9c600 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x292b0
fffff800`00b9c570 fffff800`034d0dd6 : fffff800`03675700 00000000`00d3b5d7 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`034d14be : 000001f7`f3ce00e0 fffff800`00b9cc58 00000000`00d3b5d7 fffff800`03643d68 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`034d0cb7 : 0000004e`8bbca0c1 0000004e`00d3b5d7 0000004e`8bbca027 00000000`000000d7 : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`034cdeea : fffff800`0363fe80 fffff800`0364dc40 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0x9F_3_NETw5s64_IMAGE_pci.sys
BUCKET_ID: X64_0x9F_3_NETw5s64_IMAGE_pci.sys
Followup: MachineOwner
0: kd> lmvm pci
start end module name
fffff880`00e00000 fffff880`00e33000 pci (pdb symbols) c:\portables\symcache\pci.pdb\F98D68109228430DADC2FD033EBF5C471\pci.pdb
Loaded symbol image file: pci.sys
Mapped memory image file: c:\portables\symcache\pci.sys\4A5BC11733000\pci.sys
Image path: \SystemRoot\system32\DRIVERS\pci.sys
Image name: pci.sys
Timestamp: Mon Jul 13 18:19:51 2009 (4A5BC117)
CheckSum: 0002E579
ImageSize: 00033000
File version: 6.1.7600.16385
Product version: 6.1.7600.16385
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoftฎ Windowsฎ Operating System
InternalName: pci.sys
OriginalFilename: pci.sys
ProductVersion: 6.1.7600.16385
FileVersion: 6.1.7600.16385 (win7_rtm.090713-1255)
FileDescription: NT Plug and Play PCI Enumerator
LegalCopyright: ฉ Microsoft Corporation. All rights reserved.