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Windows 7: BSOD on Cold boot new notebook

19 Oct 2010   #1
Dutch Sephiroth

Windows 7 Home Premium 64bit
BSOD on Cold boot new notebook


2 days ago I received my new ASUS K52JK-SX019V notebook. On the very first startup I got a BSOD, however after restarting the notebook it booted normally and worked perfectly all night.
The following day I had another BSOD on first startup. And again the problem vanished with restarting the notebook and it worked good.
Same pattern that evening. This leads me to conclude that I get an BSOD on Cold Boot because I never got a BSOD or any other error after the first startup.

I have warranty of course so I can send the notebook back but this is my only computer and if it needs to be repaired I will be without computer for some time.
Being a student this will become an issue so it would be amazing if the experts here can give some insight in what the problem is.

Windows 7 Home Premium 64bit
OEM version, pre installed on notebook
Like I said, I just got the notebook 2 days ago. BSOD on very first bootup, no software installed before the first BSOD or anything.
Processor: Intel Core i3 CPU M 350 @ 2.27GHZ
RAM: 4,00 GB (3.86 GB usable)
HDD: 500 GB
GPU: ATI Mobility Radeon HD 5145 1 GB

I have included a minidump, a perfmon system health report and the Windows_NT6_BSOD_jcgriff2

This is a link to the big memory.dmp in the C:\windows folder:

I would greatly appreciate if somebody can spare some time to check out my problem.
If you need any more information please ask.



Jeroen den Dulk

My System SpecsSystem Spec
19 Oct 2010   #2

Windows 7 Ultimate 32 bit

Hi, Dutch, and welcome to the forum. I am sorry your are having problems with your new computer. The dump does not give a specific cause; so you will have to troubleshoot.
Error code 7F, UNEXPECTED_KERNEL_MODE_TRAP. Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack.
While you are troubleshooting, I suggest that you uninstall Eset NOD32 antivirus. Eset is known to cause BSOD's on some Win 7 systems. After you get your system stable, you can try Eset again; but I really don't recommend doing so. Download and install Microsoft Security Essentials in place of Eset.

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a0b000 PsLoadedModuleList = 0xfffff800`02c48e50
Debug session time: Tue Oct 19 12:48:01.590 2010 (GMT-4)
System Uptime: 0 days 0:02:00.167
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff80002a79829}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner

2: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
kb will then show the corrected stack.
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80002a79829

Debugging Details:




PROCESS_NAME:  services.exe


TRAP_FRAME:  fffff88002386ff0 -- (.trap 0xfffff88002386ff0)
Unable to read trap frame at fffff880`02386ff0

LAST_CONTROL_TRANSFER:  from fffff80002a7aca9 to fffff80002a7b740

fffff880`03169ce8 fffff800`02a7aca9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`03169cf0 fffff800`02a79172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`03169e30 fffff800`02a79829 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`02386ff0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x169


fffff800`02a79172 90              nop


SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

Followup: MachineOwner

2: kd> lmtsmn
start             end                 module name
fffff880`00d63000 fffff880`00dba000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`04000000 fffff880`0408a000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`02fd2000 fffff880`02fe8000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`01304000 fffff880`0130f000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`012c6000 fffff880`012cf000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`012cf000 fffff880`012f9000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`04428000 fffff880`045a5000   athrx    athrx.sys    Mon Oct 05 12:33:57 2009 (4ACA1FF5)
fffff880`0478d000 fffff880`047ae000   AtiHdmi  AtiHdmi.sys  Wed Sep 30 09:54:46 2009 (4AC36326)
fffff880`00dcf000 fffff880`00dfb000   atikmpag atikmpag.sys Fri Jan 22 08:07:54 2010 (4B59A32A)
fffff880`04a74000 fffff880`050b8000   atipmdag atipmdag.sys Fri Jan 22 08:46:46 2010 (4B59AC46)
fffff880`02fba000 fffff880`02fc2000   ATK64AMD ATK64AMD.sys Tue May 12 21:04:54 2009 (4A0A1CB6)
fffff880`00fed000 fffff880`00ff9000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`042ff000 fffff880`04306000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`01664000 fffff880`01675000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff960`00690000 fffff960`006b7000   cdd      cdd.dll      unavailable (00000000)
fffff880`042cc000 fffff880`042f6000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`054dd000 fffff880`0558e000   CHDRT64  CHDRT64.sys  Fri Oct 30 13:50:02 2009 (4AEB274A)
fffff880`00eed000 fffff880`00fad000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01bc8000 fffff880`01bf8000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d05000 fffff880`00d63000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`045f6000 fffff880`045fa500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`01000000 fffff880`01073000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`00edb000 fffff880`00ee4000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`02fc2000 fffff880`02fd2000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`05400000 fffff880`0540e000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`05800000 fffff880`05812000   dc3d     dc3d.sys     Thu Jul 01 06:07:45 2010 (4C2C68F1)
fffff880`01435000 fffff880`01453000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`01655000 fffff880`01664000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01bb2000 fffff880`01bc8000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04600000 fffff880`04622000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`0540e000 fffff880`05421000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`040a9000 fffff880`042b1000   dump_iaStor dump_iaStor.sys Thu Dec 17 13:41:59 2009 (4B2A7B77)
fffff880`0581b000 fffff880`05827000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`050b8000 fffff880`051ac000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`051ac000 fffff880`051f2000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`02f61000 fffff880`02f86000   ETD      ETD.sys      Mon Jan 18 07:37:56 2010 (4B545624)
fffff880`0135b000 fffff880`0136f000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`0130f000 fffff880`0135b000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0142b000 fffff880`01435000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01b78000 fffff880`01bb2000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01600000 fffff880`0164a000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02fe7000 fffff800`03030000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04a00000 fffff880`04a24000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`04a24000 fffff880`04a35000   HECIx64  HECIx64.sys  Thu Sep 17 15:54:16 2009 (4AB293E8)
fffff880`055bb000 fffff880`055d4000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`05812000 fffff880`0581a080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`055ad000 fffff880`055bb000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`01b6f000 fffff880`01b78000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`04400000 fffff880`0441e000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`010be000 fffff880`012c6000   iaStor   iaStor.sys   Thu Dec 17 13:41:59 2009 (4B2A7B77)
fffff880`02fa4000 fffff880`02fba000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`045b2000 fffff880`045d9000   jmcr     jmcr.sys     Tue Aug 18 04:23:06 2009 (4A8A64EA)
fffff880`045d9000 fffff880`045f6000   JME      JME.sys      Thu Dec 03 21:14:21 2009 (4B18707D)
fffff880`02f95000 fffff880`02fa4000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`055d4000 fffff880`055e2000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`0441e000 fffff880`04426000   kbfiltr  kbfiltr.sys  Mon Jul 20 05:21:42 2009 (4A643726)
fffff800`00baa000 fffff800`00bb4000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`046c9000 fffff880`0470c000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`01400000 fffff880`0141a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`017cd000 fffff880`017f8000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`04622000 fffff880`04627200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`0136f000 fffff880`01378000   lullaby  lullaby.sys  Wed Jun 17 22:45:32 2009 (4A39AA4C)
fffff880`00cad000 fffff880`00cf1000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`055ef000 fffff880`055fd000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`02f86000 fffff880`02f95000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`00c6c000 fffff880`00c86000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`012f9000 fffff880`01304000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`04364000 fffff880`0436f000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00ebc000 fffff880`00ec6000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01378000 fffff880`013d6000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`0164a000 fffff880`01655000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01b5d000 fffff880`01b6f000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`0167b000 fffff880`0176d000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`02e24000 fffff880`02e30000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`02e30000 fffff880`02e5f000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04778000 fffff880`0478d000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`01a34000 fffff880`01a43000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`043ab000 fffff880`043f0000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`0176d000 fffff880`017cd000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`0436f000 fffff880`04380000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01ac3000 fffff880`01acf000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02a0b000 fffff800`02fe7000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01454000 fffff880`015f7000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`042f6000 fffff880`042ff000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`01a0e000 fffff880`01a34000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00ec6000 fffff880`00edb000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00fad000 fffff880`00fe0000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00ff9000 fffff880`01000000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00c5c000 fffff880`00c6c000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`0141a000 fffff880`0142b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`047ae000 fffff880`047eb000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cf1000 fffff880`00d05000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`02e00000 fffff880`02e24000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`02e5f000 fffff880`02e7a000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`02e7a000 fffff880`02e9b000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`02e9b000 fffff880`02eb5000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`01a72000 fffff880`01ac3000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`04349000 fffff880`04352000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`04352000 fffff880`0435b000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`0435b000 fffff880`04364000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01b23000 fffff880`01b5d000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`02f32000 fffff880`02f61000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`059f0000 fffff880`059f8a80   sncduvc  sncduvc.SYS  Mon Dec 29 04:14:26 2008 (495894F2)
fffff880`05827000 fffff880`059de800   snp2uvc  snp2uvc.sys  Wed Aug 19 22:41:36 2009 (4A8CB7E0)
fffff880`01b1b000 fffff880`01b23000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`059df000 fffff880`059efd00   STREAM   STREAM.SYS   Mon Jul 13 20:06:18 2009 (4A5BCBFA)
fffff880`045fb000 fffff880`045fc480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01800000 fffff880`019fd000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`0439e000 fffff880`043ab000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`04380000 fffff880`0439e000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`01a5e000 fffff880`01a72000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`004a0000 fffff960`004aa000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01073000 fffff880`01099000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`0470c000 fffff880`0471e000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`0558e000 fffff880`055ab000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`055ab000 fffff880`055acf00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04a35000 fffff880`04a46000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`0471e000 fffff880`04778000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`02edc000 fffff880`02f32000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`00fe0000 fffff880`00fed000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`04306000 fffff880`04314000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`04314000 fffff880`04339000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00dba000 fffff880`00dcf000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01acf000 fffff880`01b1b000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`045a5000 fffff880`045b2000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`04093000 fffff880`040a9000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`01a43000 fffff880`01a5e000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`04339000 fffff880`04349000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e00000 fffff880`00ea4000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ea4000 fffff880`00eb3000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`0408a000 fffff880`04093000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00020000 fffff960`0032f000   win32k   win32k.sys   Tue Aug 31 22:58:04 2010 (4C7DC13C)
fffff880`00eb3000 fffff880`00ebc000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`043f0000 fffff880`043fb000   ws2ifsl  ws2ifsl.sys  Mon Jul 13 20:10:33 2009 (4A5BCCF9)

Unloaded modules:
fffff880`055e2000 fffff880`055ef000   mouhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01a00000 fffff880`01a0e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`040b1000 fffff880`042b9000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`042b9000 fffff880`042cc000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
I find two out of date drivers loaded on your system. Outdated drivers can and do cause conflicts, memory corruption and crashes with Win 7. The driver in red font is really outdated. Update these drivers.
ATK64AMD.sys Tue May 12 21:04:54 2009 - ATK Hotkey ATK0101 ACPI UTILITY DriverLenovo Support & downloads - Home page

sncduvc.SYS Mon Dec 29 04:14:26 2008 - Suyin USB 2.0 Webcam driver OEM - none at 實盈股份有限公司. Try to update this driver from your computer manufacturer's website. ASUSTeK Computer Inc.-Support-
Uninstall Eset, update these two drivers and run your system. If you get another BSOD, upload the dump and we will go from there. At that point, you can enable Driver Verifier following the instructions in this tutorial:

Driver Verifier - Enable and Disable
My System SpecsSystem Spec
19 Oct 2010   #3
Dutch Sephiroth

Windows 7 Home Premium 64bit

Thanks for your quick reply Carl. I uninstalled ESET and installed Microsoft Security Essentials.

I tried to update the drivers but in my Device Manager I am seeing different drivers than the ones that you posted. I have attached a screenshot. The names are different and they aren't really outdated I think.

I did try and update them, by clicking on "Update Driver" in Device Manager and by going to the websites and downloading the ones for my notebook. Both ways I get a message that the drivers are currently up to date.

Isn't it strange that you get "ATK0101" and I see "ATK0100" in Device Manager. The same for the webcam driver, completely different name.

I am going to bed now, it is getting late here in The Netherlands and I have to get up early. I will see if my notebooks still gives the BSOD on cold boot tomorrow evening and post the dump again.

Thanks for the help so far!
My System SpecsSystem Spec

19 Oct 2010   #4

Windows 7 Ultimate 32 bit

Generally speaking, we do not recommend updating drivers through device manager unless there is no other recourse. We recommend downloading the driver or driver package from the manufacturers' websites and then installing them. Sometimes the driver package will include an .exe file. You click on that and it installs the driver. If there is no .exe file, you then go to Device Manager > find the device > right click and select Properties > click on the Update Driver button > Select Browse my computer for driver software and point it to the folder containing your downloaded drivers.

A third party driver (non MS driver) dated prior to July 13, 2009 is outdated for Win 7 - with some exceptions. The exceptions are that some late Vista drivers will work with Win 7. Some will not. You can consider 13 July 2009 as the "magic" date.

Regarding the webcam driver, sncduvc.SYS Mon Dec 29 04:14:26 2008 is definitely loading on your system and it is obsolete. Using Windows Explorer, you can navigate to C:\Windows\System32\Drivers, find this driver and rename it from .sys to .bak, reboot, and the driver will not load. However, this will probably break your webcam. If your webcam no longer works, you will know it is dependent upon this driver. I briefly researched it and I could not find an update for this driver. If your camera no longer works and you cannot find an update for that specific driver, you need to uninstall the webcam and upgrade to one compatible with Win 7. If your camera still works after renaming that file, you have gotten rid of an obsolete driver.
My System SpecsSystem Spec
20 Oct 2010   #5
Dutch Sephiroth

Windows 7 Home Premium 64bit

Alright, when I get home I will rename the driver and try again. This is a built-in webcam though so I can't really upgrade it. If it stops working I can get a driver from the Asus website right? I'll also give another shot at upgrading the other outdated driver. And after that should I try the Driver Verifier you posted?
My System SpecsSystem Spec
20 Oct 2010   #6
Dutch Sephiroth

Windows 7 Home Premium 64bit

Hello Carl,

I got home and of course got another BSOD. This got me pretty pissed off because I already spent 2 evenings trying to figure out the problem to a brand new notebook. So I called the webshop from which I bought it. They first told me to contact Asus and use their repair service. The notebook could be gone for 4 weeks! At this point I got kinda angry which seemed to work. They will be picking up the notebook tomorrow and I ordered a new one. It should arrive in a few days and hopefully will be without any faults.

Thanks so much for your time and effort but it seemed foolish to me to waste my and your time trying to figure out a problem on a 2 day old notebook. A few years ago I wouldn't have mind spending hours getting to the bottom of the problem but now a days I just don't have the time anymore.


My System SpecsSystem Spec

 BSOD on Cold boot new notebook

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