Computer was functioning well this morning and user was watching a movie, a screen came up that windows detected a problem and it shut down and was unable to start up again.
Now it will power up and give an option to start normally, or to start by repairing. Either way, it freezes at the point where the windows icon comes up.
I have tried to start it up after unplugging it from the power source. This is a Toshiba Satellite c650 laptop using Intel