Recurring BSOD

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  1. Posts : 16
    Windows 7 64 bit
    Thread Starter
       #11

    So here's what I have done over the weekend:

    Downloaded (again) the NVIDIA driver update, let's hope it actually updates this time...
    Tested each RAM card solo in it's original slot with MemTest 86+. Card 1 passed 7 times, card 2 passed 23 times. Put card 2 into slot 1, and it passed 9 times. Inconclusive. I then had a crazy thought that recreating the BSOD scenario might force a craxsh on one of the card, so I ran Final Fantay 14 with one card only. Card one in slot 1 ran for 4 hours, slow, but no crash. Card 2 in slot 2 ran for 4 hours, slow, but no crash. I then put both cards back in, thinking I may have originally had a loose card, which I had fixed with all the swapping in and out, but I got a crash within an hour. Is this even a legit test, or am I just spinning my wheels? Also is there a better wat to determine card or slot errors? I'll upload Perfmon and the crash dump after work.

    -Tater
      My Computer


  2. Posts : 16
    Windows 7 64 bit
    Thread Starter
       #12

    This is what I have done this weekend...

    Downloaded the NVIDIA drivers again, and reinstalled, hopefully nvstor.sys is updated.

    Ran MemTest with just card 1 in slot 1, 7 passes, no errors. Ran MemTest with just card 2 in slot 2, 23 passes, no errors. Ran MemTest with just card 2 in slot 1, 9 passes, no errors. I decided to try to recreate the BSOD scenario and ran Final Fantasy 14 with card 2 in slot one for 4 hours, no crash, then ran it with card 1 in slot 2 for 9 hours no crash. Thinking I may have had a badly inserted card causing the previous errors (since neither card had issues solo), I put both cards in their original slots, and ran FF14. BSOD in 60 minutes. Was running FF14 on separate card a legit test, and any suggestions from here?
      My Computer


  3. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #13

    Tater, it sounds like maybe the RAM is incompatible or incompatible with the motherboard. Try running Prime95 following these instructions. https://www.sevenforums.com/tutorials...t-prime95.html. The blended test will test both your CPU and RAM. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post your results.

    Error code 1E, KMODE_EXCEPTION_NOT_HANDLED. Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS.
    Code:
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`03254000 PsLoadedModuleList = 0xfffff800`03491e50
    Debug session time: Thu Oct 28 22:52:10.346 2010 (GMT-4)
    System Uptime: 0 days 0:37:48.188
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...........................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {ffffffffc0000005, fffff800032caaa6, 0, ffffffffffffffff}
    
    Probably caused by : ntkrnlmp.exe ( nt!SwapContext_PatchXRstor+c0 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff800032caaa6, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nt!SwapContext_PatchXRstor+c0
    fffff800`032caaa6 c3              ret
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  ffffffffffffffff
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800034fc0e0
     ffffffffffffffff 
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x1E
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    EXCEPTION_RECORD:  fffff80000b9cb38 -- (.exr 0xfffff80000b9cb38)
    ExceptionAddress: fffff800032caaa6 (nt!SwapContext_PatchXRstor+0x00000000000000c0)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: ffffffffffffffff
    Attempt to read from address ffffffffffffffff
    
    TRAP_FRAME:  fffff80000b9cbe0 -- (.trap 0xfffff80000b9cbe0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000003
    rdx=0000000000187000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800032caaa6 rsp=fffff80000b9cd78 rbp=0000000000000002
     r8=fffffa80018c20c8  r9=0000000000000000 r10=fffffffffffffffe
    r11=fffff8000343ee80 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po nc
    nt!SwapContext_PatchXRstor+0xc0:
    fffff800`032caaa6 c3              ret
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff800032fea39 to fffff800032c4740
    
    STACK_TEXT:  
    fffff800`00b9c368 fffff800`032fea39 : 00000000`0000001e ffffffff`c0000005 fffff800`032caaa6 00000000`00000000 : nt!KeBugCheckEx
    fffff800`00b9c370 fffff800`032c3d82 : fffff800`00b9cb38 fffff800`0343ee80 fffff800`00b9cbe0 fffff800`0344cc40 : nt!KiDispatchException+0x1b9
    fffff800`00b9ca00 fffff800`032c268a : fffffa80`02673f20 000b0000`00000000 00000000`00000002 00000000`00000000 : nt!KiExceptionDispatch+0xc2
    fffff800`00b9cbe0 fffff800`032caaa6 : ff16f800`032ccf9d fffff800`0343ee80 fffff800`0344cc40 00000000`00000000 : nt!KiGeneralProtectionFault+0x10a
    fffff800`00b9cd78 ff16f800`032ccf9d : fffff800`0343ee80 fffff800`0344cc40 00000000`00000000 fffff880`03e0f480 : nt!SwapContext_PatchXRstor+0xc0
    fffff800`00b9cd80 fffff800`0343ee80 : fffff800`0344cc40 00000000`00000000 fffff880`03e0f480 fffff800`00812730 : 0xff16f800`032ccf9d
    fffff800`00b9cd88 fffff800`0344cc40 : 00000000`00000000 fffff880`03e0f480 fffff800`00812730 00000000`00000000 : nt!KiInitialPCR+0x180
    fffff800`00b9cd90 00000000`00000000 : fffff880`03e0f480 fffff800`00812730 00000000`00000000 fffff800`00b9d000 : nt!KiInitialThread
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!SwapContext_PatchXRstor+c0
    fffff800`032caaa6 c3              ret
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  nt!SwapContext_PatchXRstor+c0
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9
    
    FAILURE_BUCKET_ID:  X64_0x1E_nt!SwapContext_PatchXRstor+c0
    
    BUCKET_ID:  X64_0x1E_nt!SwapContext_PatchXRstor+c0
    
    Followup: MachineOwner
    ---------
    The dump does not tell us anything except memory corruption. Let's track down the RAM problem. After you run Prime 95, I will get the hardware guys to take a look.
      My Computer


  4. Posts : 16
    Windows 7 64 bit
    Thread Starter
       #14

    Hello again.

    I have run all three tests in Prime 95, in excess of 12 hours with no errors or warnings. I even ran the Small FFT test for an extra 19 hours to add some extra to my RAM testing. No errors.

    -Tater
      My Computer


  5. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #15

    OK, good job. I will ask for help from the hardware Guru's.
      My Computer


  6. Posts : 2,259
    W7 Professional x64
       #16

    Can you restart the machine and tell me what revision of BIOS you are using?
      My Computer


  7. Posts : 16
    Windows 7 64 bit
    Thread Starter
       #17

    From my System Info:

    BIOS Version: Phoenix Technologies, LTD 6.00 PG, 7/3/2007
      My Computer


  8. Posts : 2,259
    W7 Professional x64
       #18

    Here are the steps to take to update your BIOS:

    CD Method (Blank CD and CD Rewritable Drive Required)
    Download the following .iso file: Attachment 112502 <<NF68_P33.iso
    Use a CD Burning software to burn the .iso image onto a blank CD (Windows 7 software, Nero, MagicIso, etc)
    Restart machine, and set the CD Drive as the primary boot device
    The BIOS flash process will begin, Press "Y" to program BIOS
    After flash remove the CD, power off PC Completely
    Turn on the PC and load defaults in BIOS
      My Computer


  9. Posts : 2,259
    W7 Professional x64
       #19

    Also, after that, download and execute this file:

    My apologies for the direct download link, but it is the only way I can find to link you to the proper driver set, released in March this year from EVGA for that board and Windows 7 x64 operating system.

    <<<DIRECT DOWNLOAD LINK>>>
    http://us.download.nvidia.com/Window...ional_whql.exe
      My Computer


  10. Posts : 16
    Windows 7 64 bit
    Thread Starter
       #20

    I'm getting this message:
    'The program file's part number does not match with your system!'

    The screen also displays this info:
    For Alienware 6A61ITT4C-00
    Flash Type: SST 49LF040B LPC /3.3V
      My Computer


 
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