Computer keeps bsoding.

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  1. skuzzzzy
    Posts : 26
    windows 7 64bit
       New #1

    Computer keeps bsoding.


    ok heres the story.

    about a month ago i was getting bsod's when i went idle, and once while i was on the computer. i posted details here " Computer keeps restarting - General-Motherboard - Motherboards-Memory "
    i then reformatted and no bsod's for weeks. thought my oss install was messed up from bad oc's.


    weeks later i go to restart my computer and walk out the room, when i come back i have a error message on my desktop due to a failed shutdown, im guessing that means bsod?

    well just a few minutes ago it bsod'd while i was reading some forms.


    i had just built this computer, everythings brand new besides cpu/gpu. im currently borrowing a friends 4850 untill 6950 comes out then ill get one of those. and cpu i bought used.

    i was getting alot of driver display error popups before the format but havent recieved any since the format untill today, i received one.


    also, i had 2x 1.5tb wd green hd's hooked up first time i was having this problem, one was set to a "system" harddrive, i thought maybe that was the culprit and removed them. i re added them last night and it no long says "system" harddrive.



    Is Windows 7 . . .
    - x86 (32-bit) or x64 ? 64bit
    - the original installed OS on the system? windows 7
    - an OEM or full retail version? retail
    - OEM = came pre-installed on system
    - Full Retail = you purchased it from retailer

    - What is the age of system (hardware)? new and used
    - What is the age of OS installation (have you re-installed the OS?) 2-3 weeks, and i reformated first time it was doing this.
    Last edited by skuzzzzy; 21 Oct 2010 at 21:14.
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  3. Lemur
    Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       New #2

    Hi Skuzzzzy,

    Please do the following:

    BSOD Posting Instructions

    https://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

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  4. CarlTR6
    Posts : 11,990
    Windows 7 Ultimate 32 bit
       New #3

    Sorry to hear you are having problems again. Please follow the instructions in this turotial and upload the resulting files. This gives deeper system information and enables us to help you better.

    https://www.sevenforums.com/crashes-d...tructions.html
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  6. skuzzzzy
    Posts : 26
    windows 7 64bit
    Thread Starter
       New #4

    i included the needed stuff in original post, sorry about that. i seen someone else upload that and i wondered what it was.
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  7. Lemur
    Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       New #5

    FAULTING_IP:
    atikmpag+6f5c
    fffff880`03e06f5c 4883ec28 sub rsp,28h

    DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
    Problem with ATI driver. Completely uninstall with:

    Guru3D - removes leftover traces of drivers for NVIDIA (Display and Chipset), ATI (Display), Creative (Sound) Realtek (Sound), Ageia (PhysX) and Microsoft (Mouse).

    http://www.guru3d.com/category/driversweeper/


    and reinstall with newest ATI driver.
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  8. skuzzzzy
    Posts : 26
    windows 7 64bit
    Thread Starter
       New #6

    were all the bsod from the ati driver? or is that just one of the problems.
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  10. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #7

    skuzzzzy said:
    i included the needed stuff in original post, sorry about that. i seen someone else upload that and i wondered what it was.

    You did notice all the disk errors in event viewer right?

    CHKDSK /R /F:
    Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
    When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

    Elevated Command Prompt:
    Go to Start and type in "cmd.exe" (without the quotes)
    At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

    CHKDSK LogFile:
    Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
    Expand the Windows logs heading, then select the Application log file entry.
    Double click on the Source column header.
    Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
    Copy/paste the results into your next post.
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  11. CarlTR6
    Posts : 11,990
    Windows 7 Ultimate 32 bit
       New #8

    Thanks for the additional information. I looked at four dumps. Two are error code 124 and two are error code 116. These are definitely hardware/hardware related errors.
    Error code 124, WHEA_UNCORRECTABLE_ERROR. Usual causes: Hardware, Incompatibility, May be driver corruption.

    Error code 116, VIDEO_TDR_FAILURE. Usual causes: Video driver, overheating, bad video card, ?BIOS, ?Power to card.
    Read the following on error 124: [2-Int] Stop 0x124 - what it means and what to try.

    Follow ZigZag's spot on suggestion and and run Check Disk. Post your results.

    Then read this thread regarding error 116: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

    Now test your video card with Furmark following the instructions in this tutorial. Monitor your temps during the test. Post your results.

    Video Card - Stress Test with Furmark

    Follow Lemus good advice and update this driver:

    atikmdag.sys Fri Apr 24 06:51:57 2009 -     ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)http://www.ati.com/

    Code:
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c08000 PsLoadedModuleList = 0xfffff800`02e45e50
Debug session time: Thu Sep 30 19:20:48.081 2010 (GMT-4)
System Uptime: 0 days 0:02:22.049
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004eaf028, b2000000, 10005}

Probably caused by : hardware

Followup: MachineOwner
-------

Kernel base = 0xfffff800`02c4b000 PsLoadedModuleList = 0xfffff800`02e88e50
Debug session time: Wed Oct 13 21:40:06.116 2010 (GMT-4)
System Uptime: 0 days 0:00:36.100
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8006b514e0, fffff88003a06f5c, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+6f5c )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8006b514e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88003a06f5c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+6f5c
fffff880`03a06f5c 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`021d09c8 fffff880`040daef8 : 00000000`00000116 fffffa80`06b514e0 fffff880`03a06f5c 00000000`00000000 : nt!KeBugCheckEx
fffff880`021d09d0 fffff880`040dac02 : fffff880`03a06f5c fffffa80`06b514e0 fffffa80`05a33950 fffffa80`03d032e0 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`021d0a10 fffff880`04181f07 : fffffa80`06b514e0 00000000`00000000 fffffa80`05a33950 fffffa80`03d032e0 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`021d0a40 fffff880`041abb75 : 00000000`ffffffff 00000000`0000086f 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`021d0b20 fffff880`041aa2bb : 00000000`00000102 00000000`00000000 00000000`0000086f 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`021d0b50 fffff880`0417d2c6 : ffffffff`ff676980 fffffa80`03d032e0 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`021d0bf0 fffff880`041a9e7a : 00000000`00000000 fffffa80`05dda3d0 00000000`00000080 fffffa80`03d032e0 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`021d0d00 fffff800`02f5fc06 : 00000000`fffffc32 fffffa80`05a36b60 fffffa80`03c719e0 fffffa80`05a36b60 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`021d0d40 fffff800`02c99c26 : fffff880`02f63180 fffffa80`05a36b60 fffff880`02f6dfc0 fffff880`01232534 : nt!PspSystemThreadStartup+0x5a
fffff880`021d0d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+6f5c
fffff880`03a06f5c 4883ec28        sub     rsp,28h

SYMBOL_NAME:  atikmpag+6f5c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c75c178

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
---------
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  12. CarlTR6
    Posts : 11,990
    Windows 7 Ultimate 32 bit
       New #9

    I overlooked this driver the first time through. Out of date drivers can and do cause memory corruption and BSOD's. Update this driver.
    Rt64win7.sys Thu Feb 26 04:04:13 2009 - Rt64win7.sys - Latest PCIe GBE (GigaBit Ethernet) drivers here: Realtek
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  13. skuzzzzy
    Posts : 26
    windows 7 64bit
    Thread Starter
       New #10

    i will do everything you guys told me to, tonight or tomorrow.

    one guy says "CHKDSK /R /F:
    Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system."

    but im unsure how, ive ran the test on my main harddrive but am unsure how to on my extra harddrives, doesnt give me the choice.
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