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Windows 7: BSOD - 1e

22 Oct 2010   #1

Windows Home Premium 64bit
 
 
BSOD - 1e

Hey, having a huge BSOD problem with my laptop and it's driving me insane!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800022B87E7
BCP3: 0000000000000000
BCP4: 000000007EFA0000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


-

I've ran anti spyware/virus, mem test and also a registry cleaner and this still hasn't fixed the problem. Any ideas? I'm desperate here

My System SpecsSystem Spec
.

22 Oct 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by daviddial View Post
Hey, having a huge BSOD problem with my laptop and it's driving me insane!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800022B87E7
BCP3: 0000000000000000
BCP4: 000000007EFA0000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


-

I've ran anti spyware/virus, mem test and also a registry cleaner and this still hasn't fixed the problem. Any ideas? I'm desperate here

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the appropriate section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
My System SpecsSystem Spec
22 Oct 2010   #3

Windows Home Premium 64bit
 
 

Sorry! I've edited my original post and added the minidump. Thanks!
My System SpecsSystem Spec
.


22 Oct 2010   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by daviddial View Post
Sorry! I've edited my original post and added the minidump. Thanks!

Sorry David no DMP.
My System SpecsSystem Spec
22 Oct 2010   #5

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by daviddial View Post
Hey, having a huge BSOD problem with my laptop and it's driving me insane!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800022B87E7
BCP3: 0000000000000000
BCP4: 000000007EFA0000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


-

I've ran anti spyware/virus, mem test and also a registry cleaner and this still hasn't fixed the problem. Any ideas? I'm desperate here

The first parameter indicates a memory exception but the driver can only be determined from the DMP.
My System SpecsSystem Spec
22 Oct 2010   #6

Windows Home Premium 64bit
 
 

Argh, there we go! It's uploaded, thanks again man.
My System SpecsSystem Spec
22 Oct 2010   #7

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by daviddial View Post
Hey, having a huge BSOD problem with my laptop and it's driving me insane!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800022B87E7
BCP3: 0000000000000000
BCP4: 000000007EFA0000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


-

I've ran anti spyware/virus, mem test and also a registry cleaner and this still hasn't fixed the problem. Any ideas? I'm desperate here

Ok

this crash was caused by a memory exception probably caused by the Sptd.sys file mentioned below.

I would remove the virtual HD software and run a memory test

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.


Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

You should remove the daemon tools/alcohol as their stpd.sys is a known bsod cause.

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
[/quote]
You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

Let us know if you need further assistance

Ken J
My System SpecsSystem Spec
23 Oct 2010   #8

Windows Home Premium 64bit
 
 

Hey that seems to of worked! Thanks so much!
My System SpecsSystem Spec
23 Oct 2010   #9

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by daviddial View Post
Hey that seems to of worked! Thanks so much!

No problem. Sorry it took so long I was off for a few. Let us know if you need further assistance.

ken
My System SpecsSystem Spec
25 Oct 2010   #10

Windows Home Premium 64bit
 
 

Hey, I'm still getting the problem unfortunatly. It's less sporadic but it still keeps happening, if I can actually boot into windows it seems stable but it seems to bluescreen about 50% of the time when I boot up, did the dmp give any other issues? Thanks again.
My System SpecsSystem Spec
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 BSOD - 1e





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