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| |
| 23 Oct 2010 | #1 |
| | BSOD caused by ntoskrnl.exe Windows crashed while I was playing Dragon Age Origins. Can someone help me find out which driver or whatever caused this crash? System info: Windows 7 Ultimate x64 (retail) Bought this computer a few weeks ago Let me know if you guys need any more info. Thanks a lot! |
My System Specs | |
| 23 Oct 2010 | #2 |
| | Hi, Luis, and welcome to the forum. Sorry you are having problems. As you noticed, the dump blames ntkrnlmp.exe. It is not likely the real cause as it is a Windows core system driver. More than likely it was affected by something else. Quote: Error code A, IRQL_NOT_LESS_OR_EQUAL. Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility. Code: Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c58000 PsLoadedModuleList = 0xfffff800`02e95e50
Debug session time: Sat Oct 23 11:39:20.144 2010 (GMT-4)
System Uptime: 0 days 1:38:48.316
Loading Kernel Symbols
...............................................................
................................................................
..................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {fffffa5c07c26c48, 2, 0, fffff80002cce945}
Probably caused by : ntkrnlmp.exe ( nt!SwapContext_PatchXSave+42 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffffa5c07c26c48, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002cce945, address which referenced memory
Debugging Details:
------------------
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f000e0
fffffa5c07c26c48
CURRENT_IRQL: 2
FAULTING_IP:
nt!SwapContext_PatchXSave+42
fffff800`02cce945 4983be1801000000 cmp qword ptr [r14+118h],0
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xA
PROCESS_NAME: svchost.exe
TRAP_FRAME: fffff880046ef640 -- (.trap 0xfffff880046ef640)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=fffff88006370e00
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002cce945 rsp=fffff880046ef7d0 rbp=fffff88006370db0
r8=fffff88002f68700 r9=0000000000000000 r10=0000000000000027
r11=fffffa800817b010 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!SwapContext_PatchXSave+0x42:
fffff800`02cce945 4983be1801000000 cmp qword ptr [r14+118h],0 ds:1f80:00000000`00000118=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80002cc7ca9 to fffff80002cc8740
STACK_TEXT:
fffff880`046ef4f8 fffff800`02cc7ca9 : 00000000`0000000a fffffa5c`07c26c48 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`046ef500 fffff800`02cc6920 : 00000000`00000000 fffff880`02f64180 fffffa80`083f3748 fffffa80`083f3088 : nt!KiBugCheckDispatch+0x69
fffff880`046ef640 fffff800`02cce945 : 00000000`00000000 00000000`00000000 fffffa80`0674f4c0 00001f80`00cd007c : nt!KiPageFault+0x260
fffff880`046ef7d0 fffff800`02cce5da : 00000000`00000000 ffffffff`ffffffef fffff880`009b2180 fffff800`02ce7d1c : nt!SwapContext_PatchXSave+0x42
fffff880`046ef810 fffff800`02ccf992 : fffffa80`069ea3f0 fffffa80`069ea3f0 fffff880`00000000 fffff800`00000001 : nt!KiSwapContext+0x7a
fffff880`046ef950 fffff800`02cd32a1 : 00000000`00000001 00000000`00000000 fffff880`000000bc fffff800`02cda456 : nt!KiCommitThreadWait+0x1d2
fffff880`046ef9e0 fffff800`02fc3df7 : fffffa80`07c2b800 fffff880`046efbc8 fffff880`046efca0 fffffa80`07c2b1f0 : nt!KeRemoveQueueEx+0x301
fffff880`046efa90 fffff800`02cd8aa6 : 00000000`00000000 fffff880`046efba8 fffff880`046efbc8 00000000`00000001 : nt!IoRemoveIoCompletion+0x47
fffff880`046efb20 fffff800`02cc7993 : fffffa80`069ea3f0 00000000`778f4270 fffff880`00000000 00000000`01721b80 : nt!NtWaitForWorkViaWorkerFactory+0x285
fffff880`046efc20 00000000`7784165a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`023ef518 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7784165a
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!SwapContext_PatchXSave+42
fffff800`02cce945 4983be1801000000 cmp qword ptr [r14+118h],0
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: nt!SwapContext_PatchXSave+42
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c44a9
FAILURE_BUCKET_ID: X64_0xA_nt!SwapContext_PatchXSave+42
BUCKET_ID: X64_0xA_nt!SwapContext_PatchXSave+42
Followup: MachineOwner
---------
2: kd> lmtsmn
start end module name
fffff880`10b8c000 fffff880`10bca000 1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`010bd000 fffff880`01114000 ACPI ACPI.sys Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02d60000 fffff880`02dea000 afd afd.sys Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0fe45000 fffff880`0fe5b000 AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`0104d000 fffff880`01058000 amdxata amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`0fe00000 fffff880`0fe45000 aoox1mqm aoox1mqm.SYS Tue Jul 14 17:12:55 2009 (4A5CF4D7)
fffff880`0101a000 fffff880`01023000 atapi atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01023000 fffff880`0104d000 ataport ataport.SYS Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`01e6b000 fffff880`01e88000 avgntflt avgntflt.sys Thu Feb 11 10:12:02 2010 (4B741E42)
fffff880`03d40000 fffff880`03d62000 avipbb avipbb.sys Mon Feb 22 05:08:50 2010 (4B8257B2)
fffff880`017f8000 fffff880`017ff000 Beep Beep.SYS Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03d2f000 fffff880`03d40000 blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`01f9e000 fffff880`01fbc000 bowser bowser.sys Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`006e0000 fffff960`00707000 cdd cdd.dll unavailable (00000000)
fffff880`00dc3000 fffff880`00ded000 cdrom cdrom.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000 CI CI.dll Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`013b7000 fffff880`013e7000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d36000 fffff880`00d94000 CLFS CLFS.SYS Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01565000 fffff880`015d8000 cng cng.sys Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`043eb000 fffff880`043fb000 CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`066eb000 fffff880`066f4000 cpuz134_x64 cpuz134_x64.sys Fri Jul 09 07:16:58 2010 (4C37052A)
fffff880`049ca000 fffff880`049d8000 crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03c8e000 fffff880`03d11000 csc csc.sys Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`03d11000 fffff880`03d2f000 dfsc dfsc.sys Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03c7f000 fffff880`03c8e000 discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`014c9000 fffff880`014df000 disk disk.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0493a000 fffff880`0495c000 drmk drmk.sys Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`0480c000 fffff880`04815000 dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`04800000 fffff880`0480c000 dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01200000 fffff880`01213000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`049be000 fffff880`049ca000 Dxapi Dxapi.sys Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`042e2000 fffff880`043d6000 dxgkrnl dxgkrnl.sys Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04200000 fffff880`04246000 dxgmms1 dxgmms1.sys Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`010a4000 fffff880`010b8000 fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01058000 fffff880`010a4000 fltmgr fltmgr.sys Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`015e9000 fffff880`015f3000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`0148f000 fffff880`014c9000 fvevol fvevol.sys Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01784000 fffff880`017ce000 fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02c0f000 fffff800`02c58000 hal hal.dll Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04246000 fffff880`0426a000 HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`04962000 fffff880`049be000 HdAudio HdAudio.sys Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`00cc0000 fffff880`00cd9000 HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`049f7000 fffff880`049ff080 HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`02cbb000 fffff880`02cc9000 hidusb hidusb.sys Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`01ed6000 fffff880`01f9e000 HTTP HTTP.sys Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01486000 fffff880`0148f000 hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`03d88000 fffff880`03d9e000 intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`03de4000 fffff880`03df3000 kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`01e2c000 fffff880`01e3a000 kbdhid kbdhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00ba9000 fffff800`00bb3000 kdcom kdcom.dll Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04816000 fffff880`04859000 ks ks.sys Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`0154b000 fffff880`01565000 ksecdd ksecdd.sys Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01759000 fffff880`01784000 ksecpkg ksecpkg.sys Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`0495c000 fffff880`04961200 ksthunk ksthunk.sys Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`01ea9000 fffff880`01ebe000 lltdio lltdio.sys Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`01e48000 fffff880`01e6b000 luafv luafv.sys Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cde000 fffff880`00d22000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`01e3a000 fffff880`01e48000 monitor monitor.sys Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`03c00000 fffff880`03c0f000 mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`01e1f000 fffff880`01e2c000 mouhid mouhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`01000000 fffff880`0101a000 mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`01fbc000 fffff880`01fd4000 mpsdrv mpsdrv.sys Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`0664d000 fffff880`0667a000 mrxsmb mrxsmb.sys Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`0667a000 fffff880`066c8000 mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`066c8000 fffff880`066eb000 mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`02d19000 fffff880`02d24000 Msfs Msfs.SYS Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01114000 fffff880`0111e000 msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`014ed000 fffff880`0154b000 msrpc msrpc.sys Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03c74000 fffff880`03c7f000 mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`017e6000 fffff880`017f8000 mup mup.sys Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01607000 fffff880`016f9000 ndis ndis.sys Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0fe7f000 fffff880`0fe8b000 ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`10bca000 fffff880`10bf9000 ndiswan ndiswan.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`048c5000 fffff880`048da000 NDProxy NDProxy.SYS Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02c74000 fffff880`02c83000 netbios netbios.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02c00000 fffff880`02c45000 netbt netbt.sys Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`016f9000 fffff880`01759000 NETIO NETIO.SYS Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`02d24000 fffff880`02d35000 Npfs Npfs.SYS Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03c68000 fffff880`03c74000 nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02c58000 fffff800`03234000 nt ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01214000 fffff880`013b7000 Ntfs Ntfs.sys Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`013f0000 fffff880`013f9000 Null Null.SYS Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`10b3f000 fffff880`10b40180 nvBridge nvBridge.kmd Fri Jul 09 17:07:54 2010 (4C378FAA)
fffff880`048da000 fffff880`048fd000 nvhda64v nvhda64v.sys Mon Jun 21 18:07:25 2010 (4C1FE29D)
fffff880`0fead000 fffff880`10b3ee00 nvlddmkm nvlddmkm.sys Fri Jul 09 17:15:58 2010 (4C37918E)
fffff880`02c4e000 fffff880`02c74000 pacer pacer.sys Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`0115e000 fffff880`01173000 partmgr partmgr.sys Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`0112b000 fffff880`0115e000 pci pci.sys Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`011e4000 fffff880`011eb000 pciide pciide.sys Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`011eb000 fffff880`011fb000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`015d8000 fffff880`015e9000 pcw pcw.sys Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`066f4000 fffff880`0679a000 peauth peauth.sys Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`048fd000 fffff880`0493a000 portcls portcls.sys Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00d22000 fffff880`00d36000 PSHED PSHED.dll Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`0fe5b000 fffff880`0fe7f000 rasl2tp rasl2tp.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0fe8b000 fffff880`0fea6000 raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`03d9e000 fffff880`03dbf000 raspptp raspptp.sys Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`03dbf000 fffff880`03dd9000 rassstp rassstp.sys Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03c17000 fffff880`03c68000 rdbss rdbss.sys Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`03dd9000 fffff880`03de4000 rdpbus rdpbus.sys Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`02cfe000 fffff880`02d07000 RDPCDD RDPCDD.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02d07000 fffff880`02d10000 rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02d10000 fffff880`02d19000 rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`0144c000 fffff880`01486000 rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`01ebe000 fffff880`01ed6000 rspndr rspndr.sys Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`10b41000 fffff880`10b8c000 Rt64win7 Rt64win7.sys Thu Nov 05 09:15:41 2009 (4AF2DE0D)
fffff880`00d94000 fffff880`00dc3000 SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`0679a000 fffff880`067a5000 secdrv secdrv.SYS Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`043d6000 fffff880`043e2000 serenum serenum.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`02c83000 fffff880`02ca0000 serial serial.sys Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`017de000 fffff880`017e6000 spldr spldr.sys Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`00ec5000 fffff880`00feb000 sptd sptd.sys Sun Oct 11 16:55:14 2009 (4AD24632)
fffff880`06abb000 fffff880`06b51000 srv srv.sys Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`06a54000 fffff880`06abb000 srv2 srv2.sys Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`067a5000 fffff880`067d2000 srvnet srvnet.sys Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`043fb000 fffff880`043fc480 swenum swenum.sys Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01801000 fffff880`019fe000 tcpip tcpip.sys Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`067d2000 fffff880`067e4000 tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`02d53000 fffff880`02d60000 TDI TDI.SYS Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`02d35000 fffff880`02d53000 tdx tdx.sys Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`02dea000 fffff880`02dfe000 termdd termdd.sys Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00400000 fffff960`0040a000 TSDDD TSDDD.dll Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`03d62000 fffff880`03d88000 tunnel tunnel.sys Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`04859000 fffff880`0486b000 umbus umbus.sys Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`049d8000 fffff880`049f5000 usbccgp usbccgp.sys Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`049f5000 fffff880`049f6f00 USBD USBD.SYS Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`042cd000 fffff880`042de000 usbehci usbehci.sys Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`0486b000 fffff880`048c5000 usbhub usbhub.sys Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04277000 fffff880`042cd000 USBPORT USBPORT.SYS Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`0426a000 fffff880`04277000 usbuhci usbuhci.sys Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`0111e000 fffff880`0112b000 vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`00e00000 fffff880`00e0e000 vga vga.sys Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`02cc9000 fffff880`02cee000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`017ce000 fffff880`017de000 vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`01173000 fffff880`01188000 volmgr volmgr.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01188000 fffff880`011e4000 volmgrx volmgrx.sys Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01400000 fffff880`0144c000 volsnap volsnap.sys Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`02ca0000 fffff880`02cbb000 wanarp wanarp.sys Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02cee000 fffff880`02cfe000 watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e12000 fffff880`00eb6000 Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00eb6000 fffff880`00ec5000 WDFLDR WDFLDR.SYS Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02c45000 fffff880`02c4e000 wfplwf wfplwf.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000d0000 fffff960`003df000 win32k win32k.sys Tue Aug 31 22:58:04 2010 (4C7DC13C)
fffff880`043e2000 fffff880`043eb000 wmiacpi wmiacpi.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00feb000 fffff880`00ff4000 WMILIB WMILIB.SYS Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`01e88000 fffff880`01ea9000 WudfPf WudfPf.sys Mon Jul 13 20:05:37 2009 (4A5BCBD1)
Unloaded modules:
fffff880`06b51000 fffff880`06b82000 WUDFRd.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`01e04000 fffff880`01e1f000 USBSTOR.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`014df000 fffff880`014ed000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`015f3000 fffff880`015ff000 dump_ataport
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`013e7000 fffff880`013f0000 dump_atapi.s
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`01200000 fffff880`01213000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000 Quote: Please uninstall any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dump, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads. Select delete; do not select reinstall. Here is an alternative virtualization program that does not user the sptd.sys driver: Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview Uninstall sptd.sys and uninstall Avira. Reboot and let's see how your system does. If you get another BSOD, upload the dump and we will look further. If you are running smoothly, please update us and let us know. Last edited by CarlTR6; 23 Oct 2010 at 12:40 PM.. |
| My System Specs |
| 23 Oct 2010 | #3 |
| | Now that was a quick reply! Thanks a lot for your help. I will uninstall both and see how it goes. I also noticed my system is heating up a lot while I'm playing games, specially the processor. Do you think this crash can be heat related somehow? Thanks again. |
| My System Specs |
| . |
| |
| 23 Oct 2010 | #4 |
| | Heat can most definitely cause crashes. Do you have a program to monitor your temps such as CPUZ or Speedfan? You will need to know what the max temp of your CPU and video card are. As long as the temps are not exceeding the manufacturers' recommended max temps, you are OK. |
| My System Specs |
| 21 Nov 2010 | #5 |
| | Hi Carl, Just to let you know, using Memtest86 I was able to identify a faulty RAM module. I took my PC back to where I bought it and had this stick replaced. Since then no more BSODs. I beleive that was the problem. Thanks for your help! |
| My System Specs |
| 21 Nov 2010 | #6 |
| | Luis, thank for letting us know this good news - the news we love to hear.  And thank you for reporting the fix. Happy computing! I will ask the moderators to mark this thread as solved. |
| My System Specs |
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BSOD caused by ntoskrnl.exe problems?
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