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Windows 7: Win7 started crashing today, ok in safe mode


23 Oct 2010   #1

Ultimate x64
 
 
Win7 started crashing today, ok in safe mode

hello,
today my pc started crashing, but stays stable in safe mode. I have looked around other threads, but these symptoms are slightly different.

the crash starts with the screen going purple and distorted, then the system locks and shuts down.
blue screen appears showing crash details.
systems boots up and goes into restore mode. restores successfully using a recent restore point.
using safe mode boot up, all fine.
ran virus scan and check disk. all ok
updated nvidia driver (possible graphics issue, purple screen?) all ok

rebooted full windows, seemed ok. 5minutes later - crash!
arrrgh
any help greatly appreciated!

My System SpecsSystem Spec
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23 Oct 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

If clean boot does not find the the problem, it is probably a driver
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
My System SpecsSystem Spec
23 Oct 2010   #3

Ultimate x64
 
 

thanks, will give that a try and report back.
My System SpecsSystem Spec
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23 Oct 2010   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Follow clean boot instructions carefully.
My System SpecsSystem Spec
23 Oct 2010   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

If you cannot find the solution with clean boot and cant find the driver. Post the BSOD explanation:
http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
23 Oct 2010   #6

Ultimate x64
 
 

ok, followed the instructions and booted with drivers I recognised, AVG etc. After rebooting, Windows opened fine and I started to open msconfig again, as I did, the screen went purple and I thought it had crashed. But this time after a 2 second blackout, the normal screen returned and a pop up appeared saying the nvidia card had recovered from a failure..
I opened device manager and updated the driver for the video card. Rebooted and windows opened ok. 10 seconds later, purple screen and this time a lock up. no bsod though, it's just locked.
So, i'm guessing either something is conflicting with the Nvidia driver, or the graphics card is faulty?
My System SpecsSystem Spec
23 Oct 2010   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Follow the instructions given and I can give you the precise cause of the problem.
My System SpecsSystem Spec
23 Oct 2010   #8

Ultimate x64
 
 

worked through all the instructions. problem occurs no matter which services or boot ups I enable or disable. even with all disabled it still crashed..
My System SpecsSystem Spec
23 Oct 2010   #9

Ultimate x64
 
 

will now do the BSOD post
My System SpecsSystem Spec
23 Oct 2010   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

The BSOD report will give us a lot more information.
My System SpecsSystem Spec
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 Win7 started crashing today, ok in safe mode




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