Win7 started crashing today, ok in safe mode

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  1. Posts : 9
    Ultimate x64
       #1

    Win7 started crashing today, ok in safe mode


    hello,
    today my pc started crashing, but stays stable in safe mode. I have looked around other threads, but these symptoms are slightly different.

    the crash starts with the screen going purple and distorted, then the system locks and shuts down.
    blue screen appears showing crash details.
    systems boots up and goes into restore mode. restores successfully using a recent restore point.
    using safe mode boot up, all fine.
    ran virus scan and check disk. all ok
    updated nvidia driver (possible graphics issue, purple screen?) all ok

    rebooted full windows, seemed ok. 5minutes later - crash!
    arrrgh
    any help greatly appreciated!
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    If clean boot does not find the the problem, it is probably a driver
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
      My Computer


  3. Posts : 9
    Ultimate x64
    Thread Starter
       #3

    thanks, will give that a try and report back.
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    Follow clean boot instructions carefully.
      My Computer


  5. Posts : 17,796
    Windows 10, Home Clean Install
       #5

    If you cannot find the solution with clean boot and cant find the driver. Post the BSOD explanation:
    https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


  6. Posts : 9
    Ultimate x64
    Thread Starter
       #6

    ok, followed the instructions and booted with drivers I recognised, AVG etc. After rebooting, Windows opened fine and I started to open msconfig again, as I did, the screen went purple and I thought it had crashed. But this time after a 2 second blackout, the normal screen returned and a pop up appeared saying the nvidia card had recovered from a failure..
    I opened device manager and updated the driver for the video card. Rebooted and windows opened ok. 10 seconds later, purple screen and this time a lock up. no bsod though, it's just locked.
    So, i'm guessing either something is conflicting with the Nvidia driver, or the graphics card is faulty?
      My Computer


  7. Posts : 17,796
    Windows 10, Home Clean Install
       #7

    Follow the instructions given and I can give you the precise cause of the problem.
      My Computer


  8. Posts : 9
    Ultimate x64
    Thread Starter
       #8

    worked through all the instructions. problem occurs no matter which services or boot ups I enable or disable. even with all disabled it still crashed..
      My Computer


  9. Posts : 9
    Ultimate x64
    Thread Starter
       #9

    will now do the BSOD post
      My Computer


  10. Posts : 17,796
    Windows 10, Home Clean Install
       #10

    The BSOD report will give us a lot more information.
      My Computer


 
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