Help Please:Problem Event Name BlueScreen


  1. Veinslala
    Posts : 6
    Windows 7 Home Premium 64bit
       New #1

    Help Please:Problem Event Name BlueScreen


    I keep having the same problem with my newly bought hp dm4 and I don't know what to do with it. Can somebody please help? Thanks!

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 3076

    Additional information about the problem:
    BCCode: d1
    BCP1: 0000000000000000
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF88007439A45
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\102310-31777-01.dmp
    C:\Users\HP\AppData\Local\Temp\WER-43945-0.sysdata.xml

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  3. lorddenis
    Posts : 2,493
    Windows 7 64Bit
       New #2

    please folow this posting instructions:

    https://www.sevenforums.com/crashes-d...tructions.html
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