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Windows 7: Windows 7 Pro X64 System Freezes Upon Startup...


24 Oct 2010   #1

Windows 7 Pro x64
 
 
Windows 7 Pro X64 System Freezes Upon Startup...

Hello,

I am running a Lenovo Thinkpad T61 Laptop with Intel Core 2 Duo CPU T7800, @ 2.60 GHz, 4 GB RAM, NVidia Quadro 140M, SoundMax Integrated HD digital Audio, Bluetooth.

I recently swapped the deliverd hard drive to a Seagate 250GB 7200 RPM drive, and loaded Windows 7 Pro 64 bit.

I am running Norton 360 4.3.0.5, PCTools Spyware Doctor 7.0.0.514, Microsoft Office 2007, Quickbooks Pro 2010, Quicken 2010, and other applications.

Since I did this rebuild, I have noticed some random freezing. Particularly when I boot up, and do not use the computer for a few minutes. In other words, I power on the computer, it goes to the login screen, I login, and walk away for a few minutes. When I return...the computer is frozen. Interestingly, if I don't walk away, and begin to use the computer right away, it works fine, stays fine, and is very stable.

Sometimes it will freeze upon shutdown, and I will have to hard power button off.

I run through all of my drivers, and have updated as needed. I have also turned off some of the Startup Services, like Google updater and some of the Lenovo Tools stuff.

I am wondering if anyone has any insights into any of this. I am beginning to consider switching to Apple....

Thanks for any responses.

Marc

My System SpecsSystem Spec
.

24 Oct 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by MarcSuben View Post
Hello,

I am running a Lenovo Thinkpad T61 Laptop with Intel Core 2 Duo CPU T7800, @ 2.60 GHz, 4 GB RAM, NVidia Quadro 140M, SoundMax Integrated HD digital Audio, Bluetooth.

I recently swapped the deliverd hard drive to a Seagate 250GB 7200 RPM drive, and loaded Windows 7 Pro 64 bit.

I am running Norton 360 4.3.0.5, PCTools Spyware Doctor 7.0.0.514, Microsoft Office 2007, Quickbooks Pro 2010, Quicken 2010, and other applications.

Since I did this rebuild, I have noticed some random freezing. Particularly when I boot up, and do not use the computer for a few minutes. In other words, I power on the computer, it goes to the login screen, I login, and walk away for a few minutes. When I return...the computer is frozen. Interestingly, if I don't walk away, and begin to use the computer right away, it works fine, stays fine, and is very stable.

Sometimes it will freeze upon shutdown, and I will have to hard power button off.

I run through all of my drivers, and have updated as needed. I have also turned off some of the Startup Services, like Google updater and some of the Lenovo Tools stuff.

I am wondering if anyone has any insights into any of this. I am beginning to consider switching to Apple....

Thanks for any responses.

Marc

I can tell you two problems without any further info (but it wold be helpful).

Norton, and PCTools. Both have known problems with BSOD's, and lagging/freezing.

I would replace Norton with MSE and use the win 7 firewall.

PCT I would remove to test


Ken J

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Go to the windows log>application tab.

You want to look for critical errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.

Let us know if you need help with any of this.

Ken
My System SpecsSystem Spec
24 Oct 2010   #3

Windows 7 Pro x64
 
 

Ok...so, I have just checked my Event Viewer....thanks for the input regarding what to look for....and I am seeing the following critical errors (checked the log for the past 24 hours):

  • Bonjour Service, Event ID 100
  • Application Hang, Event ID 1002
  • Quickbooks, Event ID 4
  • VSS, Event ID 8194
Any other insights would be greatly appreciated.

Thanks again,

Marc
My System SpecsSystem Spec
.


06 Dec 2010   #4

Windows 7 Enterprise x64
 
 

Hi There,

I have the same problem with a Dell Latitude D830.
This laptop also has the Nvidia NVS 140M Videocard insite.

The startup freeze happened one day just out of the blue. So i decided to reinstall my laptop because I've been wanting to do this for a long time just to have a clean install.

After installing the videocard the system frooze again. So I remove the driver in safe mode en the rebooted in normal mode boot.

Then it booted normally. So the problem you have might also have to do with the videocard.

I'm running Windows with a default VGA driver now because I didn't have time to look at it before.

I will keep you posted if I have a solution.

Regards,


Ron
My System SpecsSystem Spec
06 Dec 2010   #5

Windows 7
 
 

Quote   Quote: Originally Posted by cdron View Post
Hi There,

I have the same problem with a Dell Latitude D830.
This laptop also has the Nvidia NVS 140M Videocard insite.

The startup freeze happened one day just out of the blue. So i decided to reinstall my laptop because I've been wanting to do this for a long time just to have a clean install.

After installing the videocard the system frooze again. So I remove the driver in safe mode en the rebooted in normal mode boot.

Then it booted normally. So the problem you have might also have to do with the videocard.

I'm running Windows with a default VGA driver now because I didn't have time to look at it before.

I will keep you posted if I have a solution.

Regards,


Ron
i got same problem

and i'll check that
My System SpecsSystem Spec
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