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Windows 7: BSOD Help a.s.a.p


24 Oct 2010   #1

Windows 7 Home Prerium 64 bit
 
 
BSOD Help a.s.a.p

Hello have these few BSOD, help me soon as possible.
I have OEM version win 7, 64 bit, my computer is 2 months old and i dont have re-installed OS.

The Rar contains the PERFMON HTML also.

I Have AVG Internet Security 2011


My System SpecsSystem Spec
.

24 Oct 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Luukala View Post
Hello have these few BSOD, help me soon as possible.
I have OEM version win 7, 64 bit, my computer is 2 months old and i dont have re-installed OS.

The Rar contains the PERFMON HTML also.

These were caused by afd.sys which is part of the OS (or it could be a virus--run AV scan), Pool corruption, mrxsmb10.sys, Lachesis.sys (your mouse driver--re-install)

For afd.sys and mrx... run a system file check


SFC /SCANNOW Command - System File Checker

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

For the pool corruption run memtest

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.


Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.



Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\102410-30466-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c64000 PsLoadedModuleList = 0xfffff800`02ea1e50
Debug session time: Sun Oct 24 15:34:27.678 2010 (GMT-4)
System Uptime: 0 days 2:31:44.629
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88002c629d2, fffff88002e53f00, 0}

Probably caused by : afd.sys ( afd!AfdPoll32+412 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88002c629d2, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88002e53f00, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
afd!AfdPoll32+412
fffff880`02c629d2 488b0a          mov     rcx,qword ptr [rdx]

CONTEXT:  fffff88002e53f00 -- (.cxr 0xfffff88002e53f00)
rax=fffffa8009d05770 rbx=ffffffffc4653600 rcx=fffffa8009d05770
rdx=ff00000000000000 rsi=fffffa8008bced30 rdi=0000000000000000
rip=fffff88002c629d2 rsp=fffff88002e548d0 rbp=fffffa8009ceb770
 r8=fffffa8007abeba0  r9=0000000000000000 r10=fffffa8006c11980
r11=0000000000000000 r12=0000000000000000 r13=fffffa8009ceb770
r14=fffffa8007abea50 r15=fffffa8009cebdf0
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
afd!AfdPoll32+0x412:
fffff880`02c629d2 488b0a          mov     rcx,qword ptr [rdx] ds:002b:ff000000`00000000=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  Skype.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff88002c52cf5 to fffff88002c629d2

STACK_TEXT:  
fffff880`02e548d0 fffff880`02c52cf5 : fffffa80`07f14500 fffffa80`09ceb800 00000000`00000000 00000000`00000025 : afd!AfdPoll32+0x412
fffff880`02e549e0 fffff800`02fef707 : fffffa80`07107a20 fffff880`02e54ca0 fffffa80`08bcef20 fffffa80`08bced30 : afd! ?? ::GFJBLGFE::`string'+0x1e95
fffff880`02e54a10 fffff800`02feff66 : fffff880`02e54bf8 00000000`00000390 00000000`00000001 00000000`00000000 : nt!IopXxxControlFile+0x607
fffff880`02e54b40 fffff800`02cd3993 : fffff880`02e54ca0 fffffa80`0898bbb0 fffff880`02e54bf8 00000000`00000001 : nt!NtDeviceIoControlFile+0x56
fffff880`02e54bb0 00000000`74e52dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0616f0f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74e52dd9


FOLLOWUP_IP: 
afd!AfdPoll32+412
fffff880`02c629d2 488b0a          mov     rcx,qword ptr [rdx]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  afd!AfdPoll32+412

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: afd

IMAGE_NAME:  afd.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc184

STACK_COMMAND:  .cxr 0xfffff88002e53f00 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_afd!AfdPoll32+412

BUCKET_ID:  X64_0x3B_afd!AfdPoll32+412

Followup: MachineOwner
---------
Old drivers needing update

Code:
AsIO.sys        fffff880`03dce000    fffff300`03dd5000    0xfffffa8000007000    0x47663d55    12/17/2007 05:11:49                        
fsvista.sys        fffff880`03d0c000    fffff300`03d14000    0xfffffa8000008000    0x47df6313    3/18/2008 02:37:07                        
000.fcl        fffff880`08fc7000    fffff880`08ff2000    0x0002b000    0x48dcdf7a    9/26/2008 09:11:22                        
AtiPcie.sys        fffff880`0145a000    fffff880`01462000    0x00008000    0x4a005486    5/5/2009 11:00:22                        
spldr.sys        fffff880`0164a000    fffff880`01652000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
spsys.sys        fffff880`09772000    fffff880`097e3000    0x00071000    0x4a085e7a    5/11/2009 13:20:58  If you have daemon tools/alcohol istalled remove it.
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
[/quote]
You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview
My System SpecsSystem Spec
25 Oct 2010   #3

Windows 7 Home Prerium 64 bit
 
 

How i can update these, any advices?
AsIO.sys
fsvista.sys
000.fcl
AtiPcie.sys
spldr.sys
My System SpecsSystem Spec
.


25 Oct 2010   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Luukala View Post
How i can update these, any advices?
AsIO.sys
fsvista.sys
000.fcl
AtiPcie.sys
spldr.sys

How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
02 Nov 2010   #5

Windows 7 Home Prerium 64 bit
 
 

I got few new bsod.

The Rar contains the PERFMON HTML also.


EDIT: I runned the file system scanner but it says "Windows resource protection could not find a defragmentation conflicts"

EDIT2: And when i run AV scan of that afd.sys, it doesnt find any viruses. Do i have to be out of internet while i do scan? To my AV scan should find it?
My System SpecsSystem Spec
Reply

 BSOD Help a.s.a.p




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