black screen with cursor... different I think


  1. hagberd
    Posts : 4
    windows 7 home premium 32bit
       New #1

    black screen with cursor... different I think


    Seems to be a fairly common problem but I have a few difference than some of the posts I've read...

    Did a full system scan and did a reboot. I then got the black screen but I can move my cursor and access any programs through the task manager.. (currently am typing this message with a black screen in the background)

    So unlike other posts:
    I have a cheap toshiba with no disc drive with no install disc
    also my graphic card works fine...

    I apologize if this is an incomplete post but I don't know much about PCs and I don't particularly want to get a new laptop....
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  3. Lemur
    Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       New #2

    Welcome to SF, Hagberd.

    You said your graphics card works fine. Do you have the latest driver installed?

    Why were you running a systems scan?

    Lemur
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  4. hagberd
    Posts : 4
    windows 7 home premium 32bit
    Thread Starter
       New #3

    sorry, I did a full virus scan using Avira...

    I am not sure if I have the new drivers installed...
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  6. Lemur
    Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       New #4

    Did you scan because of a problem, or just normal routine scanning?

    Your System Specs do not list your Toshiba Satellite model #. By all means, update your video driver and let us know if that helps.
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  7. hagberd
    Posts : 4
    windows 7 home premium 32bit
    Thread Starter
       New #5

    a routine scanning... how do go about getting the newest video drivers?

    satellite T135-S1309
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  8. Lemur
    Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       New #6

    Model Content Page
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  10. hagberd
    Posts : 4
    windows 7 home premium 32bit
    Thread Starter
       New #7

    downloaded every relevant driver... I don't think its a graphics card issue since I can still use programs just fine if I start new tasks through the task manager...

    I have a feeling that a virus or malware I removed also had a command to delete whatever file is needed to load my desktop...

    anyone with a similar problem out there... I don't want to reformat or get a new laptop quite yet... thanks
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