| Windows 7: Always 0x0000001e BSOD |
25 Oct 2010
|
#1 | | |
Always 0x0000001e BSOD Hello,
i have the BSOD 0x0000001e quite everyday. Can you help me? - x86 (32-bit) or x64 ? X64 - the original installed OS on the system? Windows 7 - an OEM or full retail version? Full retail - What is the age of system (hardware)? 2years - What is the age of OS installation (have you re-installed the OS? 1 year
Greetings
Sylvian | My System Specs |
| OS Windows 7 ultimate x64 CPU Intel core2 quad q6600 Motherboard Gigabyte ep35c-ds3r Memory 4 modules of corsair cgm2x2g800 2048mb Graphics Card XFX Nvidia GeForce 8600 GT |
25 Oct 2010
|
#2 | | Windows 7 Ultimate 32 bit Orlando, Florida |
Hi Sylvian; welcome to the forum. Sorry you are having problems. Your dump indicated memory corruption and does not tell us the true cause. Quote: Error code 3B, SYSTEM_SERVICE_EXCEPTION. Usual causes: System service, Device driver, graphics driver, ?memory. Code: Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e0e000 PsLoadedModuleList = 0xfffff800`0304be50
Debug session time: Mon Oct 25 07:53:28.285 2010 (GMT-4)
System Uptime: 0 days 0:22:54.208
Loading Kernel Symbols
...............................................................
................................................................
................................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff80002e9e2b3, fffff880086ef630, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiDeliverApc+1d7 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002e9e2b3, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880086ef630, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nt!IopCompleteRequest+ae3
fffff800`02e9e2b3 488b09 mov rcx,qword ptr [rcx]
CONTEXT: fffff880086ef630 -- (.cxr 0xfffff880086ef630)
rax=fffffa8006d762d8 rbx=fffffa80083bca20 rcx=7ffffa8006d762d8
rdx=7ffffa8006d762d8 rsi=0000000000000000 rdi=fffffa800a099bb0
rip=fffff80002e9e2b3 rsp=fffff880086f0000 rbp=0000000000000000
r8=fffffa8009c03ce0 r9=fffff880086f0100 r10=0000000000000002
r11=fffffa8007d7c7f0 r12=fffffa8006d762d0 r13=0000000000000000
r14=fffffa800a1a6b60 r15=fffff88003164180
iopl=0 ov up ei ng nz na po cy
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010a87
nt!IopCompleteRequest+0xae3:
fffff800`02e9e2b3 488b09 mov rcx,qword ptr [rcx] ds:002b:7ffffa80`06d762d8=????????????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: SearchIndexer.
CURRENT_IRQL: 2
IRP_ADDRESS: ffffffffffffff89
LAST_CONTROL_TRANSFER: from fffff80002e5b0c7 to fffff80002e9e2b3
STACK_TEXT:
fffff880`086f0000 fffff800`02e5b0c7 : 00000000`00000001 00000000`00000000 fffff880`086f0200 fffff880`00000000 : nt!IopCompleteRequest+0xae3
fffff880`086f00d0 fffff800`02e85b9d : fffffa80`0a1a6b60 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x1d7
fffff880`086f0150 fffff800`02e81d4b : fffffa80`085c2000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiCommitThreadWait+0x3dd
fffff880`086f01e0 fffff800`0317a2ef : 00000000`00000004 fffff880`086f0520 fffffa80`00000001 00000000`00000006 : nt!KeWaitForMultipleObjects+0x271
fffff880`086f0490 fffff800`0317abf2 : 00000000`00000001 fffffa80`08448ac0 00000000`00000001 00000000`00000000 : nt!ObpWaitForMultipleObjects+0x294
fffff880`086f0960 fffff800`02e7d993 : fffffa80`0a1a6b60 00000000`06e6e4d8 fffff880`086f0bc8 00000000`00000000 : nt!NtWaitForMultipleObjects+0xe5
fffff880`086f0bb0 00000000`7784030a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`06e6e4b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7784030a
FOLLOWUP_IP:
nt!KiDeliverApc+1d7
fffff800`02e5b0c7 4533c9 xor r9d,r9d
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!KiDeliverApc+1d7
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c44a9
STACK_COMMAND: .cxr 0xfffff880086ef630 ; kb
FAILURE_BUCKET_ID: X64_0x3B_nt!KiDeliverApc+1d7
BUCKET_ID: X64_0x3B_nt!KiDeliverApc+1d7
Followup: MachineOwner
---------
2: kd> lmtsmn
start end module name
fffff880`00f99000 fffff880`00ff0000 ACPI ACPI.sys Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`07623000 fffff880`0763b000 adfs adfs.SYS Thu Jun 26 16:52:37 2008 (48640195)
fffff880`05bac000 fffff880`05bec000 afcdp afcdp.sys Fri Nov 06 10:51:55 2009 (4AF4461B)
fffff880`04027000 fffff880`040b1000 afd afd.sys Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`1006c000 fffff880`10082000 AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00dee000 fffff880`00df9000 amdxata amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`10db2000 fffff880`10dd5000 AnyDVD AnyDVD.sys Tue Sep 14 09:16:14 2010 (4C8F759E)
fffff880`07fbe000 fffff880`07fc9000 asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00c86000 fffff880`00c8f000 atapi atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00dc4000 fffff880`00dee000 ataport ataport.SYS Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`05a00000 fffff880`05a4f000 atksgt atksgt.sys Sun May 17 09:36:34 2009 (4A1012E2)
fffff960`00820000 fffff960`00881000 ATMFD ATMFD.DLL Thu May 27 00:11:31 2010 (4BFDF0F3)
fffff880`019f1000 fffff880`019f8000 Beep Beep.SYS Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`0434d000 fffff880`0435e000 blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`0773e000 fffff880`0775c000 bowser bowser.sys Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00730000 fffff960`00757000 cdd cdd.dll Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`0144a000 fffff880`01474000 cdrom cdrom.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00ed9000 fffff880`00f99000 CI CI.dll Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01146000 fffff880`01176000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d09000 fffff880`00d67000 CLFS CLFS.SYS Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`010d3000 fffff880`01146000 cng cng.sys Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`10de2000 fffff880`10df2000 CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0541b000 fffff880`05429000 crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`042ac000 fffff880`0432f000 csc csc.sys Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`0432f000 fffff880`0434d000 dfsc dfsc.sys Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`0429d000 fffff880`042ac000 discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01a00000 fffff880`01a16000 disk disk.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`054d9000 fffff880`054fb000 drmk drmk.sys Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`05435000 fffff880`0543e000 dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`05429000 fffff880`05435000 dump_ataport dump_ataport.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0543e000 fffff880`05451000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`05485000 fffff880`05491000 Dxapi Dxapi.sys Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`04480000 fffff880`04574000 dxgkrnl dxgkrnl.sys Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04574000 fffff880`045ba000 dxgmms1 dxgmms1.sys Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`04467000 fffff880`04475000 ElbyCDFL ElbyCDFL.sys Thu Dec 14 16:22:27 2006 (4581C093)
fffff880`04291000 fffff880`0429d000 ElbyCDIO ElbyCDIO.sys Thu Sep 30 17:25:08 2010 (4CA50034)
fffff880`05501000 fffff880`05537000 fastfat fastfat.SYS Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`01054000 fffff880`01068000 fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01008000 fffff880`01054000 fltmgr fltmgr.sys Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`013ce000 fffff880`013d8000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`0183a000 fffff880`01874000 fvevol fvevol.sys Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01400000 fffff880`0144a000 fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`10dd5000 fffff880`10de2000 GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`033ea000 fffff800`03433000 hal hal.dll Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`045c7000 fffff880`045eb000 HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`0466a000 fffff880`046c6000 HdAudio HdAudio.sys Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`05545000 fffff880`0555e000 HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`0555e000 fffff880`05566080 HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`05537000 fffff880`05545000 hidusb hidusb.sys Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`07676000 fffff880`0773e000 HTTP HTTP.sys Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01bed000 fffff880`01bf6000 hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`04384000 fffff880`0439a000 intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`00c9c000 fffff880`00cab000 kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05569000 fffff880`05577000 kbdhid kbdhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00ba0000 fffff800`00baa000 kdcom kdcom.dll Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`046f5000 fffff880`04738000 ks ks.sys Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`013a3000 fffff880`013bd000 ksecdd ksecdd.sys Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`015c9000 fffff880`015f4000 ksecpkg ksecpkg.sys Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`054fb000 fffff880`05500200 ksthunk ksthunk.sys Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`04738000 fffff880`0473bd80 LGBusEnum LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
fffff880`07fc9000 fffff880`07fcb480 LGVirHid LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
fffff880`05451000 fffff880`05464000 LHidFilt LHidFilt.Sys Wed Jun 17 12:49:39 2009 (4A391EA3)
fffff880`0763b000 fffff880`07648000 lirsgt lirsgt.sys Sun May 17 09:06:57 2009 (4A100BF1)
fffff880`05b19000 fffff880`05b2e000 lltdio lltdio.sys Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05471000 fffff880`05485000 LMouFilt LMouFilt.Sys Wed Jun 17 12:49:43 2009 (4A391EA7)
fffff880`0549f000 fffff880`054c2000 luafv luafv.sys Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cb1000 fffff880`00cf5000 mcupdate mcupdate.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`05491000 fffff880`0549f000 monitor monitor.sys Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`0461d000 fffff880`0462c000 mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05464000 fffff880`05471000 mouhid mouhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00c6c000 fffff880`00c86000 mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`01176000 fffff880`011a3000 MpFilter MpFilter.sys Sat Mar 20 01:58:08 2010 (4BA463F0)
fffff880`07f3d000 fffff880`07f4d000 MpNWMon MpNWMon.sys Sat Mar 20 01:58:00 2010 (4BA463E8)
fffff880`0775c000 fffff880`07774000 mpsdrv mpsdrv.sys Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`07774000 fffff880`077a1000 mrxsmb mrxsmb.sys Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`077a1000 fffff880`077ef000 mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`07600000 fffff880`07623000 mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`011c5000 fffff880`011d0000 Msfs Msfs.SYS Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00eb3000 fffff880`00ebd000 msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01075000 fffff880`010d3000 msrpc msrpc.sys Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`04286000 fffff880`04291000 mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01bdb000 fffff880`01bed000 mup mup.sys Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01477000 fffff880`01569000 ndis ndis.sys Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`10df2000 fffff880`10dfe000 ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`05b81000 fffff880`05b94000 ndisuio ndisuio.sys Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`043be000 fffff880`043ed000 ndiswan ndiswan.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`047a8000 fffff880`047bd000 NDProxy NDProxy.SYS Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`04125000 fffff880`04134000 netbios netbios.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`040b1000 fffff880`040f6000 netbt netbt.sys Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01569000 fffff880`015c9000 NETIO NETIO.SYS Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`0427b000 fffff880`04286000 nnfwdk64 nnfwdk64.sys Tue Dec 29 18:13:07 2009 (4B3A8D03)
fffff880`011d0000 fffff880`011e1000 Npfs Npfs.SYS Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`0426f000 fffff880`0427b000 nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02e0e000 fffff800`033ea000 nt ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01200000 fffff880`013a3000 Ntfs Ntfs.sys Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`019e8000 fffff880`019f1000 Null Null.SYS Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`10db0000 fffff880`10db1180 nvBridge nvBridge.kmd Mon Feb 22 01:15:53 2010 (4B822119)
fffff880`10086000 fffff880`10daf500 nvlddmkm nvlddmkm.sys Mon Feb 22 01:40:43 2010 (4B8226EB)
fffff880`05b2e000 fffff880`05b81000 nwifi nwifi.sys Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`055bb000 fffff880`055c8000 nx6000 nx6000.sys Wed Jan 27 18:36:09 2010 (4B60CDE9)
fffff880`040ff000 fffff880`04125000 pacer pacer.sys Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`1004f000 fffff880`1006c000 parport parport.sys Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`00d9a000 fffff880`00daf000 partmgr partmgr.sys Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d67000 fffff880`00d9a000 pci pci.sys Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00eca000 fffff880`00ed1000 pciide pciide.sys Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00c5c000 fffff880`00c6c000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013bd000 fffff880`013ce000 pcw pcw.sys Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`07a78000 fffff880`07b1e000 peauth peauth.sys Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`047bd000 fffff880`047fa000 portcls portcls.sys Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cf5000 fffff880`00d09000 PSHED PSHED.dll Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`01068000 fffff880`01074040 PxHlpa64 PxHlpa64.sys Tue Oct 20 14:08:42 2009 (4ADDFCAA)
fffff880`0439a000 fffff880`043be000 rasl2tp rasl2tp.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04200000 fffff880`0421b000 raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`041bc000 fffff880`041dd000 raspptp raspptp.sys Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`041dd000 fffff880`041f7000 rassstp rassstp.sys Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`0421e000 fffff880`0426f000 rdbss rdbss.sys Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`04475000 fffff880`04480000 rdpbus rdpbus.sys Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`015f4000 fffff880`015fd000 RDPCDD RDPCDD.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`011b3000 fffff880`011bc000 rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`011bc000 fffff880`011c5000 rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01800000 fffff880`0183a000 rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`05b94000 fffff880`05bac000 rspndr rspndr.sys Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`10000000 fffff880`1004f000 Rt64win7 Rt64win7.sys Sat Dec 19 04:11:30 2009 (4B2C98C2)
fffff880`0463b000 fffff880`0466a000 SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`07b1e000 fffff880`07b29000 secdrv secdrv.SYS Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`045eb000 fffff880`045f7000 serenum serenum.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`04134000 fffff880`04151000 serial serial.sys Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`01b9b000 fffff880`01bdb000 snapman snapman.sys Mon Oct 19 06:29:56 2009 (4ADC3FA4)
fffff880`01b93000 fffff880`01b9b000 spldr spldr.sys Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`07ea7000 fffff880`07f3d000 srv srv.sys Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`07b70000 fffff880`07bd7000 srv2 srv2.sys Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`07b29000 fffff880`07b56000 srvnet srvnet.sys Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`07b56000 fffff880`07b5e000 SSPORT SSPORT.sys Thu Aug 11 19:07:32 2005 (42FBDA34)
fffff880`046f3000 fffff880`046f4480 swenum swenum.sys Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01600000 fffff880`017fd000 tcpip tcpip.sys Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`07b5e000 fffff880`07b70000 tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`00c8f000 fffff880`00c9c000 TDI TDI.SYS Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`01a27000 fffff880`01b93000 tdrpm258 tdrpm258.sys Tue Oct 20 03:39:53 2009 (4ADD6949)
fffff880`011e1000 fffff880`011ff000 tdx tdx.sys Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`043ed000 fffff880`043fa000 teamviewervpn teamviewervpn.sys Thu Dec 13 04:22:09 2007 (4760F9C1)
fffff880`041a8000 fffff880`041bc000 termdd termdd.sys Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`01890000 fffff880`01979000 timntr timntr.sys Tue Sep 29 09:36:57 2009 (4AC20D79)
fffff960`004f0000 fffff960`004fa000 TSDDD TSDDD.dll Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`0435e000 fffff880`04384000 tunnel tunnel.sys Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`0473c000 fffff880`0474e000 umbus umbus.sys Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05400000 fffff880`0541ac00 usbaudio usbaudio.sys Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`0559e000 fffff880`055bb000 usbccgp usbccgp.sys Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`05567000 fffff880`05568f00 USBD USBD.SYS Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04456000 fffff880`04467000 usbehci usbehci.sys Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`0474e000 fffff880`047a8000 usbhub usbhub.sys Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04400000 fffff880`04456000 USBPORT USBPORT.SYS Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`05592000 fffff880`0559e000 usbprint usbprint.sys Mon Jul 13 20:38:18 2009 (4A5BD37A)
fffff880`05577000 fffff880`05592000 USBSTOR USBSTOR.SYS Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`045ba000 fffff880`045c7000 usbuhci usbuhci.sys Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`055c8000 fffff880`055f5200 usbvideo usbvideo.sys Wed Mar 03 23:40:57 2010 (4B8F39D9)
fffff880`04178000 fffff880`041a7f00 VBoxDrv VBoxDrv.sys Fri Oct 08 09:52:29 2010 (4CAF221D)
fffff880`04000000 fffff880`04021b80 VBoxNetAdp VBoxNetAdp.sys Fri Oct 08 09:52:34 2010 (4CAF2222)
fffff880`046cc000 fffff880`046f27c0 VBoxNetFlt VBoxNetFlt.sys Fri Oct 08 09:52:29 2010 (4CAF221D)
fffff880`0416c000 fffff880`041778c0 VBoxUSBMon VBoxUSBMon.sys Fri Oct 08 09:52:34 2010 (4CAF2222)
fffff880`0462c000 fffff880`0463b000 VClone VClone.sys Sun Aug 09 17:25:45 2009 (4A7F3ED9)
fffff880`00ebd000 fffff880`00eca000 vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`01880000 fffff880`0188e000 vga vga.sys Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`013d8000 fffff880`013fd000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`01979000 fffff880`01989000 vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00daf000 fffff880`00dc4000 volmgr volmgr.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00c00000 fffff880`00c5c000 volmgrx volmgrx.sys Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01989000 fffff880`019d5000 volsnap volsnap.sys Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`04151000 fffff880`0416c000 wanarp wanarp.sys Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`011a3000 fffff880`011b3000 watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e00000 fffff880`00ea4000 Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ea4000 fffff880`00eb3000 WDFLDR WDFLDR.SYS Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`040f6000 fffff880`040ff000 wfplwf wfplwf.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00070000 fffff960`0037f000 win32k win32k.sys Tue Aug 31 22:58:04 2010 (4C7DC13C)
fffff880`00ff0000 fffff880`00ff9000 WMILIB WMILIB.SYS Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`05ac7000 fffff880`05ae8000 WudfPf WudfPf.sys Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`05ae8000 fffff880`05b19000 WUDFRd WUDFRd.sys Mon Jul 13 20:06:06 2009 (4A5BCBEE)
Unloaded modules:
fffff880`07f4d000 fffff880`07fbe000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`01a16000 fffff880`01a24000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`01874000 fffff880`01880000 dump_ataport
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`01bf6000 fffff880`01bff000 dump_atapi.s
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`019d5000 fffff880`019e8000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`0469b000 fffff880`046cc000 WUDFRd.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`0466a000 fffff880`0469b000 WUDFRd.sys
Timestamp: unavailable (00000000)
Checksum: 00000000 Outdated drivers can and do cause memory corruption. I find the following out of date drivers loaded on your system. Some are quite obsolete. Update these drivers, especially those in red font. Regarding adfs.sys, if you cannot update this driver from Adobe, I suggest that you completely uninstall all of your Adobe software, download the latest versions and install them.
How to find drivers - Quote: - I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program. - - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads Take care of the above drivers. If you need help, please post.
Last edited by CarlTR6; 25 Oct 2010 at 11:51 AM..
| My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ultimate 32 bit CPU Intel(R) Pentium(R) 4 CPU 3.00GHz Motherboard ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5 Memory 2.50 GB RAM Graphics Card NVIDIA GeForce 7600 GS Sound Card SoundMax Integrated Digital Audio (Chip) Monitor(s) Displays ViewSonic VX 1962 wm Screen Resolution 1680 X 1050 Keyboard Microsoft Comfort Curve Keyboard 2000 v10 USB Mouse Logitec optic USB Cooling Fan based Hard Drives Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB Internet Speed 3.01 Mb/s download 0.64 Mb/s upload |
26 Oct 2010
|
#3 | | |
still the bsod Hello,
i still have the bsod that appears.
I saw one more thing:
It always appens when i connect to interner with Internet explorer or firefox.
And it always appens when i try to connect on my computer with teamviewer too.
I think this problem began since i am on a study of the internet use with the nielsen Company. I had to install a soft that survey my internet use: http://www.nielsenonlinerewards.com
What do you think?
greetings thanks
I joined the new dmp files in the zip | My System Specs | | OS Windows 7 ultimate x64 CPU Intel core2 quad q6600 Motherboard Gigabyte ep35c-ds3r Memory 4 modules of corsair cgm2x2g800 2048mb Graphics Card XFX Nvidia GeForce 8600 GT |
26 Oct 2010
|
#4 | | Windows 7 Ultimate 32 bit Orlando, Florida |
One thing you can do is, using restore points, to restore your computer to a point in time before you installed the survey software. See if that stops your BSOD's. You can always reinstall the software.
That said, I looked at your dump. It indicates memory corruption and I still see out of date drivers that can cause memory corruption crashes and are highly suspect. Please update these drivers or uninstall the obsolete software to which they belong. Quote: Error code 7F, UNEXPECTED_KERNEL_MODE_TRAP. Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack. Code: Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e1b000 PsLoadedModuleList = 0xfffff800`03058e50
Debug session time: Tue Oct 26 12:03:21.619 2010 (GMT-4)
System Uptime: 0 days 1:41:35.679
Loading Kernel Symbols
...............................................................
................................................................
................................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 7F, {8, 80050031, 6f8, fffff80002ec5948}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
Followup: MachineOwner
---------
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80002ec5948
Debugging Details:
------------------
BUGCHECK_STR: 0x7f_8
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: svchost.exe
CURRENT_IRQL: 0
EXCEPTION_RECORD: fffff88008c476b8 -- (.exr 0xfffff88008c476b8)
ExceptionAddress: fffff80002eb89bf (nt!RtlDispatchException+0x000000000000033f)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000008c48d70
Attempt to read from address 0000000008c48d70
TRAP_FRAME: fffff88008c46680 -- (.trap 0xfffff88008c46680)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000050 rbx=0000000000000000 rcx=fffff80002eb89a3
rdx=0000000008c48d70 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002eb89bf rsp=fffff88008c46810 rbp=0000000000000293
r8=0000000000000006 r9=0000000000000837 r10=fffff88008c48c20
r11=fffff88008c46858 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz ac pe nc
nt!RtlDispatchException+0x33f:
fffff800`02eb89bf 488b02 mov rax,qword ptr [rdx] ds:00000000`08c48d70=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80002e8aca9 to fffff80002e8b740
STACK_TEXT:
fffff880`031dbce8 fffff800`02e8aca9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`031dbcf0 fffff800`02e89172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`031dbe30 fffff800`02ec5948 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`08c42b70 fffff800`02e8ad82 : fffff880`08c43338 00000000`00000001 fffff880`08c433e0 fffff800`02e1b000 : nt!KiDispatchException+0xc8
fffff880`08c43200 fffff800`02e898fa : 00000000`00000000 00000000`00000001 00300042`00370000 005f005f`005f005f : nt!KiExceptionDispatch+0xc2
fffff880`08c433e0 fffff800`02eb89bf : fffff800`02e8a993 fffff880`08c435b8 fffff880`08c44418 fffff800`02e1b000 : nt!KiPageFault+0x23a
fffff880`08c43570 fffff800`02ec59ef : fffff880`08c44418 fffff880`08c43c80 fffff880`00000000 fffff800`00000004 : nt!RtlDispatchException+0x33f
fffff880`08c43c50 fffff800`02e8ad82 : fffff880`08c44418 00000000`00000001 fffff880`08c444c0 fffff800`02e1b000 : nt!KiDispatchException+0x16f
fffff880`08c442e0 fffff800`02e898fa : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`08c444c0 fffff800`02eb89bf : fffff800`02e8a993 fffff880`08c44698 fffff880`08c454f8 fffff800`02e1b000 : nt!KiPageFault+0x23a
fffff880`08c44650 fffff800`02ec59ef : fffff880`08c454f8 fffff880`08c44d60 fffff880`00000000 fffff800`00000004 : nt!RtlDispatchException+0x33f
fffff880`08c44d30 fffff800`02e8ad82 : fffff880`08c454f8 00000000`00000001 fffff880`08c455a0 fffff800`02e1b000 : nt!KiDispatchException+0x16f
fffff880`08c453c0 fffff800`02e898fa : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`08c455a0 fffff800`02eb89bf : fffff800`02e8a993 fffff880`08c45778 fffff880`08c465d8 fffff800`02e1b000 : nt!KiPageFault+0x23a
fffff880`08c45730 fffff800`02ec59ef : fffff880`08c465d8 fffff880`08c45e40 fffff880`00000000 fffff800`00000004 : nt!RtlDispatchException+0x33f
fffff880`08c45e10 fffff800`02e8ad82 : fffff880`08c465d8 00000000`00000001 fffff880`08c46680 fffff800`02e1b000 : nt!KiDispatchException+0x16f
fffff880`08c464a0 fffff800`02e898fa : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`08c46680 fffff800`02eb89bf : fffff800`02e8a993 fffff880`08c46858 fffff880`08c476b8 fffff800`02e1b000 : nt!KiPageFault+0x23a
fffff880`08c46810 fffff800`02ec59ef : fffff880`08c476b8 fffff880`08c46f20 fffff880`00000000 fffff800`00000004 : nt!RtlDispatchException+0x33f
fffff880`08c46ef0 fffff800`02e8ad82 : fffff880`08c476b8 00000000`00000001 fffff880`08c47760 fffff800`02e1b000 : nt!KiDispatchException+0x16f
fffff880`08c47580 fffff800`02e898fa : 00000000`00000000 00000000`00000001 fffff880`08c47d00 fffffa80`06ca7af0 : nt!KiExceptionDispatch+0xc2
fffff880`08c47760 fffff800`02eb89bf : fffff800`02e8a993 fffff880`08c47938 fffff880`08c48798 fffff800`02e1b000 : nt!KiPageFault+0x23a
fffff880`08c478f0 fffff800`02ec59ef : fffff880`08c48798 fffff880`08c48000 fffff880`00000000 fffffa80`0a87f060 : nt!RtlDispatchException+0x33f
fffff880`08c47fd0 fffff800`02e8ad82 : fffff880`08c48798 0000000e`58a5efe9 fffff880`08c48840 fffffa80`08a145a0 : nt!KiDispatchException+0x16f
fffff880`08c48660 fffff800`02e8968a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`08c48840 fffff800`02e929cd : 7ffff800`02e962a1 00000000`00000001 00000000`00000000 fffff880`000000e1 : nt!KiGeneralProtectionFault+0x10a
fffff880`08c489d8 7ffff800`02e962a1 : 00000000`00000001 00000000`00000000 fffff880`000000e1 fffff800`02e9d456 : nt!KiCommitThreadWait+0x20d
fffff880`08c489e0 00000000`00000001 : 00000000`00000000 fffff880`000000e1 fffff800`02e9d456 00000000`00000001 : 0x7ffff800`02e962a1
fffff880`08c489e8 00000000`00000000 : fffff880`000000e1 fffff800`02e9d456 00000000`00000001 ffffffff`ff69168f : 0x1
STACK_COMMAND: kb
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
FOLLOWUP_NAME: MachineOwner
DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c44a9
FOLLOWUP_IP:
nt!KiDoubleFaultAbort+b2
fffff800`02e89172 90 nop
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiDoubleFaultAbort+b2
FAILURE_BUCKET_ID: X64_TRAP_FRAME_RECURSION
BUCKET_ID: X64_TRAP_FRAME_RECURSION
Followup: MachineOwner
--------- | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ultimate 32 bit CPU Intel(R) Pentium(R) 4 CPU 3.00GHz Motherboard ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5 Memory 2.50 GB RAM Graphics Card NVIDIA GeForce 7600 GS Sound Card SoundMax Integrated Digital Audio (Chip) Monitor(s) Displays ViewSonic VX 1962 wm Screen Resolution 1680 X 1050 Keyboard Microsoft Comfort Curve Keyboard 2000 v10 USB Mouse Logitec optic USB Cooling Fan based Hard Drives Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB Internet Speed 3.01 Mb/s download 0.64 Mb/s upload |
30 Oct 2010
|
#5 | | |
No more error thanks!!! I have triied to make all the changes you told, but i was still having the problem. Then i have done the uninstall of the survey program from Nielsen group, as you said. Since i have no more problem.
Thanks a lot.
Sylvian | My System Specs | | OS Windows 7 ultimate x64 CPU Intel core2 quad q6600 Motherboard Gigabyte ep35c-ds3r Memory 4 modules of corsair cgm2x2g800 2048mb Graphics Card XFX Nvidia GeForce 8600 GT |
30 Oct 2010
|
#6 | | Windows 7 Ultimate 32 bit Orlando, Florida |
You are most welcome, Sylvian. Thank you for reporting back with the good news!! That is great to hear. I am glad you solved your problem.
I hope you were able to take care of those older drivers, especially those in the red font. If not, they will most likely come back to bite you. SSPORT.sys Thu Aug 11 19:07:32 2005. I believe this is a Samsung utility program. You can navigate to C:\Windows\System32\Drivers, find this file and rename it from . sys to . bak. Reboot and the driver will not load. The program it is associated with will no longer work; but your printer should still work. I think you can find information on this at the Samsung website. When you find which program does not work, you can uninstall that program. teamviewervpn.sys Thu Dec 13 04:22:09 2007. This one is a simple fix. Uninstall TeamViewer then download and install the latest version. That will take care of this obsolete driver.
Happy computing and don't be a stranger to the forum. | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ultimate 32 bit CPU Intel(R) Pentium(R) 4 CPU 3.00GHz Motherboard ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5 Memory 2.50 GB RAM Graphics Card NVIDIA GeForce 7600 GS Sound Card SoundMax Integrated Digital Audio (Chip) Monitor(s) Displays ViewSonic VX 1962 wm Screen Resolution 1680 X 1050 Keyboard Microsoft Comfort Curve Keyboard 2000 v10 USB Mouse Logitec optic USB Cooling Fan based Hard Drives Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB Internet Speed 3.01 Mb/s download 0.64 Mb/s upload Always 0x0000001e BSOD problems? All times are GMT -5. The time now is 05:21 PM. | |