Windows 7: BSOD on HP Elite

jhenthorne · 25 Oct 2010

Could someone please help me diagnose what the issue is please. Attached are the dmp files per your instructions.

This computer is new and was working perfectly until 10 days after the warranty is up and then BSOD's all the time now. I am not sure if a windows update as corrupted a driver to something or what.

Thank you very much

JH

cybercore · 25 Oct 2010

BCCodes: 3b, 24, a.

1. Your latest crash was caused by ntfs.sys, so check for errors and diagnose your hard disk:

chkdsk /r /f

Disk Check

HD Diagnostic

2. Drivers I'd recommend to update:

jraid.sys Fri Jul 17 18:31:50 2009
JMicron JMB36X RAID

iaStor.sys Fri Jun 05 04:53:40 2009
Intel Matrix Storage

e1y62x64.sys Sat Jun 13 04:16:42 2009
Intel Gigabit Network

RTKVHD64.sys Tue Sep 15 14:02:10 2009
Realtek Audio

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [I:\101910-18860-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c57000 PsLoadedModuleList = 0xfffff800`02e94e50
Debug session time: Wed Oct 20 05:36:07.075 2010 (UTC - 5:00)
System Uptime: 1 days 13:27:18.340
Loading Kernel Symbols
...............................................................
................................................................
..........
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffffa8029cec190, 2, 1, fffff80002d85ab7}

Probably caused by : memory_corruption ( nt!MiReleaseConfirmedPageFileSpace+87 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffffa8029cec190, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002d85ab7, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eff0e0
 fffffa8029cec190 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!MiReleaseConfirmedPageFileSpace+87
fffff800`02d85ab7 480fb328        btr     qword ptr [rax],rbp

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff880033d2900 -- (.trap 0xfffff880033d2900)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa800a7ec010 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002d85ab7 rsp=fffff880033d2a90 rbp=00000000fa800c19
 r8=fffff880033d2ac0  r9=fffff880009b2180 r10=0000000000000000
r11=fffff880033d2b20 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nt!MiReleaseConfirmedPageFileSpace+0x87:
fffff800`02d85ab7 480fb328        btr     qword ptr [rax],rbp ds:88e0:fffffa80`0a7ec010=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cc6ca9 to fffff80002cc7740

STACK_TEXT:  
fffff880`033d27b8 fffff800`02cc6ca9 : 00000000`0000000a fffffa80`29cec190 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`033d27c0 fffff800`02cc5920 : fffffa80`00000001 fffffa80`07641a10 fffff8a0`0f32cc10 fffff8a0`0f326000 : nt!KiBugCheckDispatch+0x69
fffff880`033d2900 fffff800`02d85ab7 : 00000000`00000000 fffffa80`07641a10 fffffa80`0a5c5d10 fffffa80`09354030 : nt!KiPageFault+0x260
fffff880`033d2a90 fffff800`02cb19da : fa800c19`06a80060 fa800c19`06a80460 fffffa80`0c1906a8 fa800c19`06a80060 : nt!MiReleaseConfirmedPageFileSpace+0x87
fffff880`033d2b10 fffff800`02fb860f : fffffa80`0c1905f0 00000000`00000000 00000000`000840a1 fffffa80`000840a1 : nt!MiDeleteSegmentPages+0x316
fffff880`033d2bc0 fffff800`02def08b : fffffa80`0c1905f8 00000000`00000001 00000000`00000000 fffffa80`00000631 : nt!MiSegmentDelete+0x7b
fffff880`033d2c00 fffff800`02def6fd : 00000000`00000000 00000000`00000080 fffffa80`075b5b30 fffff880`00000012 : nt!MiProcessDereferenceList+0x23b
fffff880`033d2cc0 fffff800`02f6bc06 : 00000000`00000000 fffffa80`07638530 00000000`00000080 fffffa80`075b5b30 : nt!MiDereferenceSegmentThread+0x10d
fffff880`033d2d40 fffff800`02ca5c26 : fffff880`009b2180 fffffa80`07641a10 fffff880`009bd0c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`033d2d80 00000000`00000000 : fffff880`033d3000 fffff880`033cd000 fffff880`033d25f0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiReleaseConfirmedPageFileSpace+87
fffff800`02d85ab7 480fb328        btr     qword ptr [rax],rbp

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!MiReleaseConfirmedPageFileSpace+87

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0xA_nt!MiReleaseConfirmedPageFileSpace+87

BUCKET_ID:  X64_0xA_nt!MiReleaseConfirmedPageFileSpace+87

Followup: MachineOwner
---------























Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [I:\102510-21559-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c68000 PsLoadedModuleList = 0xfffff800`02ea5e50
Debug session time: Mon Oct 25 19:55:25.977 2010 (UTC - 5:00)
System Uptime: 0 days 0:04:04.241
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
.............
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff88007c171e8, fffff88007c16a50, fffff80002c8b920}

Probably caused by : Ntfs.sys ( Ntfs!NtfsFlushVolume+436 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
Arguments:
Arg1: 00000000001904fb
Arg2: fffff88007c171e8
Arg3: fffff88007c16a50
Arg4: fffff80002c8b920

Debugging Details:
------------------


EXCEPTION_RECORD:  fffff88007c171e8 -- (.exr 0xfffff88007c171e8)
ExceptionAddress: fffff80002c8b920 (nt!RtlRealSuccessor+0x0000000000000030)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000048a5f6f0
Attempt to read from address 0000000048a5f6f0

CONTEXT:  fffff88007c16a50 -- (.cxr 0xfffff88007c16a50)
rax=0000000048a5f6e8 rbx=0000000000000000 rcx=0000000048a5f6e8
rdx=fffff88007c174f0 rsi=0000000000000001 rdi=fffffa800bc9f600
rip=fffff80002c8b920 rsp=fffff88007c17428 rbp=fffff88007c17720
 r8=0000000000000000  r9=0000000000000000 r10=fffff88007c174f0
r11=fffff88007c17410 r12=fffff8a0012166e0 r13=fffff8a001216890
r14=fffffa80087a1180 r15=0000000000000702
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
nt!RtlRealSuccessor+0x30:
fffff800`02c8b920 488b4908        mov     rcx,qword ptr [rcx+8] ds:002b:00000000`48a5f6f0=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000048a5f6f0

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f100e0
 0000000048a5f6f0 

FOLLOWUP_IP: 
Ntfs!NtfsFlushVolume+436
fffff880`012a5b56 483bc3          cmp     rax,rbx

FAULTING_IP: 
nt!RtlRealSuccessor+30
fffff800`02c8b920 488b4908        mov     rcx,qword ptr [rcx+8]

BUGCHECK_STR:  0x24

LAST_CONTROL_TRANSFER:  from fffff80002cad38c to fffff80002c8b920

STACK_TEXT:  
fffff880`07c17428 fffff800`02cad38c : 00000000`00000001 fffffa80`0bc9f600 fffffa80`0bc9f600 00000000`00000001 : nt!RtlRealSuccessor+0x30
fffff880`07c17430 fffff880`012a5b56 : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000001 : nt!RtlEnumerateGenericTableWithoutSplayingAvl+0x24
fffff880`07c17460 fffff880`012f6bbd : fffffa80`0bc9f600 fffffa80`087a1180 00000000`00000001 fffff880`07c17600 : Ntfs!NtfsFlushVolume+0x436
fffff880`07c17590 fffff880`012f75f0 : fffffa80`0bc9f600 fffffa80`0ae67010 fffffa80`0b4ecf20 00000000`00000000 : Ntfs!NtfsCommonFlushBuffers+0x459
fffff880`07c17670 fffff880`0119323f : fffffa80`0ae67368 fffffa80`0ae67010 fffffa80`0bc9f600 fffff880`07c17698 : Ntfs!NtfsFsdFlushBuffers+0x104
fffff880`07c176e0 fffff880`011916df : fffffa80`086048e0 00000000`00000000 fffffa80`08604800 fffffa80`0ae67010 : fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x24f
fffff880`07c17770 fffff800`02feeca9 : 00000000`00000002 fffffa80`0b4ecf20 00000000`00000000 fffffa80`0ae67010 : fltmgr!FltpDispatch+0xcf
fffff880`07c177d0 fffff800`02f7b331 : fffffa80`0ae67010 fffffa80`0b83db60 fffffa80`0b4ecf20 fffff800`02e52e80 : nt!IopSynchronousServiceTail+0xf9
fffff880`07c17840 fffff800`02cd7993 : fffffa80`0b83db60 fffffa80`075b5b30 fffffa80`086048e0 fffffa80`0b4ecf20 : nt!NtFlushBuffersFile+0x171
fffff880`07c178d0 fffff800`02cd3f30 : fffff800`02f1e82d 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
fffff880`07c17a68 fffff800`02f1e82d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiServiceLinkage
fffff880`07c17a70 fffff800`02f7cc06 : 00000000`00000000 fffffa80`0b83db60 00000000`00000080 00000000`00000001 : nt!PopFlushVolumeWorker+0x1bd
fffff880`07c17d40 fffff800`02cb6c26 : fffff800`02e52e80 fffffa80`0b83db60 fffff800`02e60c40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`07c17d80 00000000`00000000 : fffff880`07c18000 fffff880`07c12000 fffff880`07c165b0 00000000`00000000 : nt!KxStartSystemThread+0x16


SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  Ntfs!NtfsFlushVolume+436

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Ntfs

IMAGE_NAME:  Ntfs.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc14f

STACK_COMMAND:  .cxr 0xfffff88007c16a50 ; kb

FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsFlushVolume+436

BUCKET_ID:  X64_0x24_Ntfs!NtfsFlushVolume+436

Followup: MachineOwner
---------

























Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [I:\102510-24882-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c0b000 PsLoadedModuleList = 0xfffff800`02e48e50
Debug session time: Mon Oct 25 18:33:43.365 2010 (UTC - 5:00)
System Uptime: 5 days 12:56:19.950
Loading Kernel Symbols
...............................................................
................................................................
............
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff960000f7c24, fffff88009372660, 0}

Probably caused by : win32k.sys ( win32k!MAPPER::bNearMatch+90 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960000f7c24, Address of the instruction which caused the bugcheck
Arg3: fffff88009372660, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

FAULTING_IP: 
win32k!MAPPER::bNearMatch+90
fffff960`000f7c24 48398880000000  cmp     qword ptr [rax+80h],rcx

CONTEXT:  fffff88009372660 -- (.cxr 0xfffff88009372660)
rax=0000000000000000 rbx=fffff880093731c0 rcx=0000000000000000
rdx=fffff880093730e0 rsi=fffff88009373160 rdi=fffff900c01ecec0
rip=fffff960000f7c24 rsp=fffff88009373030 rbp=0000000000000000
 r8=fffff88009373160  r9=0000000000000000 r10=0000000000000000
r11=fffff900c0084b00 r12=0000000000000000 r13=fffff900c01fb820
r14=0000000000000000 r15=fffff880093730e0
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
win32k!MAPPER::bNearMatch+0x90:
fffff960`000f7c24 48398880000000  cmp     qword ptr [rax+80h],rcx ds:002b:00000000`00000080=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff960000f7c24

STACK_TEXT:  
fffff880`09373030 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!MAPPER::bNearMatch+0x90


FOLLOWUP_IP: 
win32k!MAPPER::bNearMatch+90
fffff960`000f7c24 48398880000000  cmp     qword ptr [rax+80h],rcx

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  win32k!MAPPER::bNearMatch+90

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c7dc13c

STACK_COMMAND:  .cxr 0xfffff88009372660 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_win32k!MAPPER::bNearMatch+90

BUCKET_ID:  X64_0x3B_win32k!MAPPER::bNearMatch+90

Followup: MachineOwner
---------

fffff800`00bc9000 fffff800`00bd3000   kdcom    kdcom.dll    Tue Jul 14 04:31:07 2009 (4A5BDFDB)
fffff800`02c0b000 fffff800`031e7000   nt       ntkrnlmp.exe Sat Jun 19 07:16:41 2010 (4C1C44A9)
fffff800`031e7000 fffff800`03230000   hal      hal.dll      Tue Jul 14 04:27:36 2009 (4A5BDF08)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Tue Jul 14 04:32:13 2009 (4A5BE01D)
fffff880`00cc0000 fffff880`00cda000   mountmgr mountmgr.sys Tue Jul 14 02:19:54 2009 (4A5BC11A)
fffff880`00cdc000 fffff880`00d20000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 04:29:10 2009 (4A5BDF66)
fffff880`00d20000 fffff880`00d34000   PSHED    PSHED.dll    Tue Jul 14 04:32:23 2009 (4A5BE027)
fffff880`00d34000 fffff880`00d92000   CLFS     CLFS.SYS     Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`00d92000 fffff880`00df0000   msrpc    msrpc.sys    Tue Jul 14 02:21:32 2009 (4A5BC17C)
fffff880`00e00000 fffff880`00e0a000   msisadrv msisadrv.sys Tue Jul 14 02:19:26 2009 (4A5BC0FE)
fffff880`00e0a000 fffff880`00e3d000   pci      pci.sys      Tue Jul 14 02:19:51 2009 (4A5BC117)
fffff880`00e3d000 fffff880`00e4a000   vdrvroot vdrvroot.sys Tue Jul 14 03:01:31 2009 (4A5BCADB)
fffff880`00e4a000 fffff880`00e5f000   partmgr  partmgr.sys  Tue Jul 14 02:19:58 2009 (4A5BC11E)
fffff880`00e5f000 fffff880`00e74000   volmgr   volmgr.sys   Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`00e74000 fffff880`00ed0000   volmgrx  volmgrx.sys  Tue Jul 14 02:20:33 2009 (4A5BC141)
fffff880`00ee6000 fffff880`00f8a000   Wdf01000 Wdf01000.sys Tue Jul 14 02:22:07 2009 (4A5BC19F)
fffff880`00f8a000 fffff880`00f99000   WDFLDR   WDFLDR.SYS   Tue Jul 14 02:19:54 2009 (4A5BC11A)
fffff880`00f99000 fffff880`00ff0000   ACPI     ACPI.sys     Tue Jul 14 02:19:34 2009 (4A5BC106)
fffff880`00ff0000 fffff880`00ff9000   WMILIB   WMILIB.SYS   Tue Jul 14 02:19:51 2009 (4A5BC117)
fffff880`01000000 fffff880`0101d000   usbccgp  usbccgp.sys  Tue Jul 14 03:06:45 2009 (4A5BCC15)
fffff880`01027000 fffff880`01143000   iaStor   iaStor.sys   Fri Jun 05 04:53:40 2009 (4A287AA4)
fffff880`01143000 fffff880`01161000   jraid    jraid.sys    Fri Jul 17 18:31:50 2009 (4A609966)
fffff880`01161000 fffff880`01190000   SCSIPORT SCSIPORT.SYS Tue Jul 14 03:01:04 2009 (4A5BCAC0)
fffff880`01190000 fffff880`0119b000   amdxata  amdxata.sys  Tue May 19 20:56:59 2009 (4A12F2EB)
fffff880`0119b000 fffff880`011e7000   fltmgr   fltmgr.sys   Tue Jul 14 02:19:59 2009 (4A5BC11F)
fffff880`011e7000 fffff880`011fb000   fileinfo fileinfo.sys Tue Jul 14 02:34:25 2009 (4A5BC481)
fffff880`01200000 fffff880`01224000   rasl2tp  rasl2tp.sys  Tue Jul 14 03:10:11 2009 (4A5BCCE3)
fffff880`01224000 fffff880`013c7000   Ntfs     Ntfs.sys     Tue Jul 14 02:20:47 2009 (4A5BC14F)
fffff880`013c7000 fffff880`013e1000   ksecdd   ksecdd.sys   Tue Jul 14 02:20:54 2009 (4A5BC156)
fffff880`013e1000 fffff880`013f7000   intelppm intelppm.sys Tue Jul 14 02:19:25 2009 (4A5BC0FD)
fffff880`01400000 fffff880`0143a000   fvevol   fvevol.sys   Sat Sep 26 05:34:26 2009 (4ABD7DB2)
fffff880`0143a000 fffff880`01450000   disk     disk.sys     Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`01450000 fffff880`01480000   CLASSPNP CLASSPNP.SYS Tue Jul 14 02:19:58 2009 (4A5BC11E)
fffff880`01480000 fffff880`0149e000   tdx      tdx.sys      Tue Jul 14 02:21:15 2009 (4A5BC16B)
fffff880`0149e000 fffff880`014af000   blbdrive blbdrive.sys Tue Jul 14 02:35:59 2009 (4A5BC4DF)
fffff880`014b9000 fffff880`0152c000   cng      cng.sys      Tue Jul 14 02:49:40 2009 (4A5BC814)
fffff880`0152c000 fffff880`0153d000   pcw      pcw.sys      Tue Jul 14 02:19:27 2009 (4A5BC0FF)
fffff880`0153d000 fffff880`01547000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 02:19:45 2009 (4A5BC111)
fffff880`01547000 fffff880`01593000   volsnap  volsnap.sys  Tue Jul 14 02:20:08 2009 (4A5BC128)
fffff880`01593000 fffff880`015cd000   rdyboost rdyboost.sys Tue Jul 14 02:34:34 2009 (4A5BC48A)
fffff880`015cd000 fffff880`015f3000   tunnel   tunnel.sys   Tue Jul 14 03:09:37 2009 (4A5BCCC1)
fffff880`01600000 fffff880`0164a000   fwpkclnt fwpkclnt.sys Tue Jul 14 02:21:08 2009 (4A5BC164)
fffff880`0164a000 fffff880`01652000   spldr    spldr.sys    Mon May 11 19:56:27 2009 (4A0858BB)
fffff880`01652000 fffff880`01664000   mup      mup.sys      Tue Jul 14 02:23:45 2009 (4A5BC201)
fffff880`0166a000 fffff880`0175c000   ndis     ndis.sys     Tue Jul 14 02:21:40 2009 (4A5BC184)
fffff880`0175c000 fffff880`017bc000   NETIO    NETIO.SYS    Tue Jul 14 02:21:46 2009 (4A5BC18A)
fffff880`017bc000 fffff880`017e7000   ksecpkg  ksecpkg.sys  Fri Dec 11 08:03:32 2009 (4B21E0B4)
fffff880`017e7000 fffff880`017f0000   hwpolicy hwpolicy.sys Tue Jul 14 02:19:22 2009 (4A5BC0FA)
fffff880`01800000 fffff880`019fd000   tcpip    tcpip.sys    Mon Jun 14 06:39:04 2010 (4C15A458)
fffff880`01e00000 fffff880`01ea6000   peauth   peauth.sys   Tue Jul 14 04:01:19 2009 (4A5BD8DF)
fffff880`01eb9000 fffff880`01ed2000   HIDCLASS HIDCLASS.SYS Tue Jul 14 03:06:21 2009 (4A5BCBFD)
fffff880`01ed2000 fffff880`01eda080   HIDPARSE HIDPARSE.SYS Tue Jul 14 03:06:17 2009 (4A5BCBF9)
fffff880`01edb000 fffff880`01ee9000   kbdhid   kbdhid.sys   Tue Jul 14 03:00:20 2009 (4A5BCA94)
fffff880`01ee9000 fffff880`01ef6000   mouhid   mouhid.sys   Tue Jul 14 03:00:20 2009 (4A5BCA94)
fffff880`01ef6000 fffff880`01f04000   monitor  monitor.sys  Tue Jul 14 02:38:52 2009 (4A5BC58C)
fffff880`01f04000 fffff880`01f27000   luafv    luafv.sys    Tue Jul 14 02:26:13 2009 (4A5BC295)
fffff880`01f27000 fffff880`01f48000   WudfPf   WudfPf.sys   Tue Jul 14 03:05:37 2009 (4A5BCBD1)
fffff880`01f48000 fffff880`01f5d000   lltdio   lltdio.sys   Tue Jul 14 03:08:50 2009 (4A5BCC92)
fffff880`01f5d000 fffff880`01fb0000   nwifi    nwifi.sys    Tue Jul 14 03:07:23 2009 (4A5BCC3B)
fffff880`01fb0000 fffff880`01fc3000   ndisuio  ndisuio.sys  Tue Jul 14 03:09:25 2009 (4A5BCCB5)
fffff880`01fc3000 fffff880`01fdb000   rspndr   rspndr.sys   Tue Jul 14 03:08:50 2009 (4A5BCC92)
fffff880`02c00000 fffff880`02c09000   rdprefmp rdprefmp.sys Tue Jul 14 03:16:35 2009 (4A5BCE63)
fffff880`02c09000 fffff880`02c14000   Msfs     Msfs.SYS     Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`02c14000 fffff880`02c25000   Npfs     Npfs.SYS     Tue Jul 14 02:19:48 2009 (4A5BC114)
fffff880`02c25000 fffff880`02c32000   TDI      TDI.SYS      Tue Jul 14 02:21:18 2009 (4A5BC16E)
fffff880`02c32000 fffff880`02d4e000   dump_iaStor dump_iaStor.sys Fri Jun 05 04:53:40 2009 (4A287AA4)
fffff880`02d4e000 fffff880`02d69000   USBSTOR  USBSTOR.SYS  Tue Jul 14 03:06:34 2009 (4A5BCC0A)
fffff880`02d6f000 fffff880`02d99000   cdrom    cdrom.sys    Tue Jul 14 02:19:54 2009 (4A5BC11A)
fffff880`02d99000 fffff880`02da2000   Null     Null.SYS     Tue Jul 14 02:19:37 2009 (4A5BC109)
fffff880`02da2000 fffff880`02da9000   Beep     Beep.SYS     Tue Jul 14 03:00:13 2009 (4A5BCA8D)
fffff880`02da9000 fffff880`02db7000   vga      vga.sys      Tue Jul 14 02:38:47 2009 (4A5BC587)
fffff880`02db7000 fffff880`02ddc000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 02:38:51 2009 (4A5BC58B)
fffff880`02ddc000 fffff880`02dec000   watchdog watchdog.sys Tue Jul 14 02:37:35 2009 (4A5BC53F)
fffff880`02dec000 fffff880`02df5000   RDPCDD   RDPCDD.sys   Tue Jul 14 03:16:34 2009 (4A5BCE62)
fffff880`02df5000 fffff880`02dfe000   rdpencdd rdpencdd.sys Tue Jul 14 03:16:34 2009 (4A5BCE62)
fffff880`03c00000 fffff880`03c1b000   wanarp   wanarp.sys   Tue Jul 14 03:10:21 2009 (4A5BCCED)
fffff880`03c1b000 fffff880`03c2f000   termdd   termdd.sys   Tue Jul 14 03:16:36 2009 (4A5BCE64)
fffff880`03c2f000 fffff880`03c80000   rdbss    rdbss.sys    Tue Jul 14 02:24:09 2009 (4A5BC219)
fffff880`03c80000 fffff880`03c8c000   nsiproxy nsiproxy.sys Tue Jul 14 02:21:02 2009 (4A5BC15E)
fffff880`03c8c000 fffff880`03c97000   mssmbios mssmbios.sys Tue Jul 14 02:31:10 2009 (4A5BC3BE)
fffff880`03c97000 fffff880`03ca6000   discache discache.sys Tue Jul 14 02:37:18 2009 (4A5BC52E)
fffff880`03ca6000 fffff880`03cc4000   dfsc     dfsc.sys     Tue Jul 14 02:23:44 2009 (4A5BC200)
fffff880`03cd3000 fffff880`03d5d000   afd      afd.sys      Tue Jul 14 02:21:40 2009 (4A5BC184)
fffff880`03d5d000 fffff880`03da2000   netbt    netbt.sys    Tue Jul 14 02:21:28 2009 (4A5BC178)
fffff880`03da2000 fffff880`03dab000   wfplwf   wfplwf.sys   Tue Jul 14 03:09:26 2009 (4A5BCCB6)
fffff880`03dab000 fffff880`03dd1000   pacer    pacer.sys    Tue Jul 14 03:09:41 2009 (4A5BCCC5)
fffff880`03dd1000 fffff880`03de7000   vwififlt vwififlt.sys Tue Jul 14 03:07:22 2009 (4A5BCC3A)
fffff880`03de7000 fffff880`03df6000   netbios  netbios.sys  Tue Jul 14 03:09:26 2009 (4A5BCCB6)
fffff880`04200000 fffff880`04249000   e1y62x64 e1y62x64.sys Sat Jun 13 04:16:42 2009 (4A32FDFA)
fffff880`04249000 fffff880`04256000   usbuhci  usbuhci.sys  Tue Jul 14 03:06:27 2009 (4A5BCC03)
fffff880`04256000 fffff880`04267000   usbehci  usbehci.sys  Tue Jul 14 03:06:30 2009 (4A5BCC06)
fffff880`04267000 fffff880`0428b000   HDAudBus HDAudBus.sys Tue Jul 14 03:06:13 2009 (4A5BCBF5)
fffff880`0428b000 fffff880`04298000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 15:17:04 2009 (4A1151C0)
fffff880`04298000 fffff880`042a8000   CompositeBus CompositeBus.sys Tue Jul 14 03:00:33 2009 (4A5BCAA1)
fffff880`042a8000 fffff880`0439c000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 04:00:14 2009 (4AC5509E)
fffff880`0439c000 fffff880`043e2000   dxgmms1  dxgmms1.sys  Tue Jul 14 02:38:32 2009 (4A5BC578)
fffff880`043e2000 fffff880`043f8000   AgileVpn AgileVpn.sys Tue Jul 14 03:10:24 2009 (4A5BCCF0)
fffff880`04800000 fffff880`0485a000   usbhub   usbhub.sys   Tue Jul 14 03:07:09 2009 (4A5BCC2D)
fffff880`0485a000 fffff880`0486f000   NDProxy  NDProxy.SYS  Tue Jul 14 03:10:05 2009 (4A5BCCDD)
fffff880`0486f000 fffff880`048ac000   portcls  portcls.sys  Tue Jul 14 03:06:27 2009 (4A5BCC03)
fffff880`048ac000 fffff880`048ce000   drmk     drmk.sys     Tue Jul 14 04:01:25 2009 (4A5BD8E5)
fffff880`048ce000 fffff880`048e1000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 02:21:51 2009 (4A5BC18F)
fffff880`048e1000 fffff880`048ed000   Dxapi    Dxapi.sys    Tue Jul 14 02:38:28 2009 (4A5BC574)
fffff880`048ed000 fffff880`048fb000   hidusb   hidusb.sys   Tue Jul 14 03:06:22 2009 (4A5BCBFE)
fffff880`048fb000 fffff880`0492a000   ndiswan  ndiswan.sys  Tue Jul 14 03:10:11 2009 (4A5BCCE3)
fffff880`0492a000 fffff880`04945000   raspppoe raspppoe.sys Tue Jul 14 03:10:17 2009 (4A5BCCE9)
fffff880`04945000 fffff880`04966000   raspptp  raspptp.sys  Tue Jul 14 03:10:18 2009 (4A5BCCEA)
fffff880`04966000 fffff880`04980000   rassstp  rassstp.sys  Tue Jul 14 03:10:25 2009 (4A5BCCF1)
fffff880`04980000 fffff880`0498f000   kbdclass kbdclass.sys Tue Jul 14 02:19:50 2009 (4A5BC116)
fffff880`0498f000 fffff880`0499e000   mouclass mouclass.sys Tue Jul 14 02:19:50 2009 (4A5BC116)
fffff880`0499e000 fffff880`0499f480   swenum   swenum.sys   Tue Jul 14 03:00:18 2009 (4A5BCA92)
fffff880`049a0000 fffff880`049e3000   ks       ks.sys       Thu Mar 04 06:32:25 2010 (4B8F37D9)
fffff880`049e3000 fffff880`049f5000   umbus    umbus.sys    Tue Jul 14 03:06:56 2009 (4A5BCC20)
fffff880`05200000 fffff880`05205200   ksthunk  ksthunk.sys  Tue Jul 14 03:00:19 2009 (4A5BCA93)
fffff880`05206000 fffff880`05214000   crashdmp crashdmp.sys Tue Jul 14 03:01:01 2009 (4A5BCABD)
fffff880`05214000 fffff880`05215f00   USBD     USBD.SYS     Tue Jul 14 03:06:23 2009 (4A5BCBFF)
fffff880`05217000 fffff880`053fea80   RTKVHD64 RTKVHD64.sys Tue Sep 15 14:02:10 2009 (4AAF7432)
fffff880`06600000 fffff880`06618000   adfs     adfs.SYS     Mon Nov 03 18:48:14 2008 (490F2B4E)
fffff880`06618000 fffff880`06623000   secdrv   secdrv.SYS   Wed Sep 13 16:18:38 2006 (4508052E)
fffff880`06623000 fffff880`06650000   srvnet   srvnet.sys   Fri Aug 27 06:37:24 2010 (4C7732F4)
fffff880`06650000 fffff880`06662000   tcpipreg tcpipreg.sys Tue Jul 14 03:09:49 2009 (4A5BCCCD)
fffff880`0666a000 fffff880`06732000   HTTP     HTTP.sys     Tue Jul 14 02:22:16 2009 (4A5BC1A8)
fffff880`06732000 fffff880`06750000   bowser   bowser.sys   Tue Jul 14 02:23:50 2009 (4A5BC206)
fffff880`06750000 fffff880`0677d000   mrxsmb   mrxsmb.sys   Sat Feb 27 09:52:19 2010 (4B88CF33)
fffff880`0677d000 fffff880`067cb000   mrxsmb10 mrxsmb10.sys Sat Feb 27 09:52:28 2010 (4B88CF3C)
fffff880`067cb000 fffff880`067ee000   mrxsmb20 mrxsmb20.sys Sat Feb 27 09:52:26 2010 (4B88CF3A)
fffff880`06c00000 fffff880`06c11000   usbaapl64 usbaapl64.sys Thu Apr 01 06:20:15 2010 (4BB410EF)
fffff880`06c11000 fffff880`06c47000   fastfat  fastfat.SYS  Tue Jul 14 02:23:28 2009 (4A5BC1F0)
fffff880`06c58000 fffff880`06cbf000   srv2     srv2.sys     Fri Aug 27 06:37:46 2010 (4C77330A)
fffff880`06cbf000 fffff880`06d55000   srv      srv.sys      Fri Aug 27 06:38:00 2010 (4C773318)
fffff880`06d55000 fffff880`06d86000   WUDFRd   WUDFRd.sys   Tue Jul 14 03:06:06 2009 (4A5BCBEE)
fffff880`0fe00000 fffff880`0fe3e000   1394ohci 1394ohci.sys Tue Jul 14 03:07:12 2009 (4A5BCC30)
fffff880`0fe3e000 fffff880`0fe4a000   ndistapi ndistapi.sys Tue Jul 14 03:10:00 2009 (4A5BCCD8)
fffff880`0fe5f000 fffff880`10ba3780   nvlddmkm nvlddmkm.sys Sat May 22 04:14:23 2010 (4BF72FEF)
fffff880`10ba4000 fffff880`10ba5180   nvBridge nvBridge.kmd Sat May 22 03:57:09 2010 (4BF72BE5)
fffff880`10ba6000 fffff880`10bfc000   USBPORT  USBPORT.SYS  Tue Jul 14 03:06:31 2009 (4A5BCC07)
fffff960`00080000 fffff960`0038f000   win32k   win32k.sys   Wed Sep 01 05:58:04 2010 (4C7DC13C)
fffff960`00480000 fffff960`0048a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff960`00620000 fffff960`00647000   cdd      cdd.dll      Wed May 19 22:48:26 2010 (4BF4408A)
fffff960`00980000 fffff960`009e1000   ATMFD    ATMFD.DLL    Thu May 27 07:11:31 2010 (4BFDF0F3)

Unloaded modules:
fffff880`06d86000 fffff880`06df7000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`017f0000 fffff880`017fe000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`02c40000 fffff880`02d5c000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0011C000
fffff880`02d5c000 fffff880`02d6f000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

jhenthorne · 26 Oct 2010

Thank you very much for the response. I will make suggested changes/updates and checks and see what happens.

Regards,

JH

Lemur · 26 Oct 2010

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

jhenthorne · 26 Oct 2010

Ran check disk.......no errors. Ran diagnostic....nothing found. Updated drivers.

Still crashing!??!?!

I keep getting google chrome crashing then intermittently I will get "windows explorer has stopped working" pop ups?

PLEASE help!?

Lemur · 26 Oct 2010

Does it only crash when Chrome is running? Do you have any plug-ins for Chrome? If so, uninstall. Or uninstall Chrome, test for BSODs.

jhenthorne · 26 Oct 2010

Can you guys not tell from the dmp file what is causing the crashing?? Sorry, but not super technical here. Will try to uninstall Chrome, but guessing this is NOT the culprit as I have been using Chrome on this unit since the day I booted it up (for last 6 months) and no problems at all.

Perhaps some plug ins for Chrome or something though. I think I have seen some messages about flash player didn't load properly or something one time?

jhenthorne · 26 Oct 2010

Its NOT Chrome. Just had computer up and had not launched Chrome yet. Only had one program up (Adobe Bridge). Got message about Windows Explorer had stopped working and then BSOD shortly there after.

Do I need to post an updated minidump file?

cybercore · 27 Oct 2010

Have you updated the drivers?

jraid.sys Fri Jul 17 18:31:50 2009
JMicron JMB36X RAID

iaStor.sys Fri Jun 05 04:53:40 2009
Intel Matrix Storage

e1y62x64.sys Sat Jun 13 04:16:42 2009
Intel Gigabit Network

RTKVHD64.sys Tue Sep 15 14:02:10 2009
Realtek Audio

jhenthorne · 27 Oct 2010

I tried to update, of course windows says that ALL of those are the most recent versions available. I was able to manually update the jmicron raid driver. I was unable to find any of the other drivers....rather...newer versions of them.

In either case, none of that helped and things got much worse yesterday. I was getting BSOD in safemode. I do NOT believe these drivers are the problem. I had to do a system recovery back to a few weeks ago. I could not roll all the way back to before the problems started, but got most of the way there. Haven't had a BSOD yet?

In your opinion, would a change to 7 professional eliminate these problems? This is clearly a windows issue as I haven't added any new hardware.

Thanks,

JH

Windows 7: BSOD on HP Elite

BSOD on HP Elite problems?