Windows 7: BSOD on Alienware

boomh · 27 Oct 2010

Hello all.

Laptop runs Windows 7 Home Premium 64bit (oem)
System is less than 6months old
Never had to reinstall OS, no prior issues

I've recently been getting these random BSODs on my laptop. It occurs randomly, sometimes during high stress on my cpu/gpu (gaming, etc) and even during low usage (surfing net, etc). I've scoured the internet looking for answers. Almost all the time when I view my dumps, I see the following as a probable cause:

ntoskrnl.exe ( nt+70740 )

I've even read on the Alienware forums that this could be due to overclocking my cpu, of which I have now turned off completely. In safemode, the laptop can run for hours on end with no hiccups. I've run multiple memory scans already (5-8 passes, no issues), dos checkdisks, virus/malware scans, and even device driver verifiers. This has lead me to believe that it could be a driver issue (immediately BSODs after the verifer step and restarts), of which I had to do a system restore. I've retained an old set of Nvidia drivers (197.55) so that I can play a few old school games.

I'm pulling my hair out here. I'm afraid to do anything important on my laptop in fear of randomly losing/corrupting files. Even watching movies off of Netflix has been postponed. Please advise.

mckillwashere · 27 Oct 2010

Try to run SFC /scannow from an elevated command prompt.

**yowanvista** · 27 Oct 2010

BSODs caused by nvlddmkm.sys, part of Nvidia Drivers

Possible causes:bad RAM, incorrect RAM timings/voltages, bad Graphics card, overheating, outdated driver

Uninstall the Nvidia driver then use driver sweeper to remove leftover ATI files
Guru3D - Driver Sweeper

Then reinstall the Nvidia drivers
NVIDIA DRIVERS 260.99 WHQL

This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0x116 (0xFFFFFA8004A4C010, 0xFFFFF880083554B0, 0x0, 0x2)
Error: VIDEO_TDR_ERROR

CarlTR6 · 27 Oct 2010

To begin your trouble shooting, please uninstall Zone Alarm. ZA is almost guaranteed to cause BSOD's on most Win 7 systems. Use this uninstall tool: http://download.zonealarm.com/bin/fr...cpes_clean.exe. Make sure Windows Firewall is turned on.

I looked at your latest four dumps. Error code 7F shows in three of the four.

Quote:

Error code 7F, UNEXPECTED_KERNEL_MODE_TRAP. Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack

Error code 116, VIDEO_TDR_FAILURE. Usual causes: Video driver, overheating, bad video card, ?BIOS, ?Power to card.

Code:

Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`03005000 PsLoadedModuleList = 0xfffff800`03242e50
Debug session time: Tue Oct 26 23:27:31.899 2010 (GMT-4)
System Uptime: 0 days 0:29:34.099
Loading Kernel Symbols
...............................................................
................................................................
........................................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 406f8, fffff8000303dec0}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000406f8
Arg4: fffff8000303dec0

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80003074ca9 to fffff80003075740

STACK_TEXT:  
fffff800`00ba4d28 fffff800`03074ca9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000406f8 : nt!KeBugCheckEx
fffff800`00ba4d30 fffff800`03073172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`00ba4e70 fffff800`0303dec0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`0cbd6b20 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeAccessCheckFromState+0x58


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiDoubleFaultAbort+b2
fffff800`03073172 90              nop

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

Followup: MachineOwner
---------

0: kd> lmtsmn
start             end                 module name
fffff880`09b81000 fffff880`09bc5000   a6y6rufr a6y6rufr.SYS Sat Jul 17 06:58:04 2010 (4C418CBC)
fffff880`04292000 fffff880`042a1000   Acceler  Acceler.sys  Wed Feb 10 11:18:26 2010 (4B72DC52)
fffff880`00e00000 fffff880`00e57000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`03cc9000 fffff880`03d53000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`09459000 fffff880`0946f000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`013aa000 fffff880`013b5000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`09bf7000 fffff880`09c00000   aswFsBlk aswFsBlk.SYS Tue Sep 07 10:47:09 2010 (4C86506D)
fffff880`02eb6000 fffff880`02ef0000   aswMonFlt aswMonFlt.sys Tue Sep 07 10:47:32 2010 (4C865084)
fffff880`03d53000 fffff880`03d5d000   aswRdr   aswRdr.SYS   Tue Sep 07 10:47:47 2010 (4C865093)
fffff880`03ef7000 fffff880`03f1a000   aswSP    aswSP.SYS    Tue Sep 07 10:52:07 2010 (4C865197)
fffff880`0169b000 fffff880`016ab000   aswTdi   aswTdi.SYS   Tue Sep 07 10:52:27 2010 (4C8651AB)
fffff880`0135c000 fffff880`01365000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01365000 fffff880`0138f000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`00e60000 fffff880`00e6c000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`08784000 fffff880`0878d000   BCM42RLY BCM42RLY.sys Tue Dec 08 11:12:34 2009 (4B1E7AF2)
fffff880`042b1000 fffff880`0459f000   bcmwl664 bcmwl664.sys Tue Dec 08 11:10:06 2009 (4B1E7A5E)
fffff880`02ff8000 fffff880`02fff000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03ee6000 fffff880`03ef7000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`02f8f000 fffff880`02fad000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00700000 fffff960`00727000   cdd      cdd.dll      unavailable (00000000)
fffff880`06882000 fffff880`068ac000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00d35000 fffff880`00df5000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01650000 fffff880`01680000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00cd7000 fffff880`00d35000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04200000 fffff880`04204500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`016e7000 fffff880`0175a000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`00e57000 fffff880`00e60000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`09bdb000 fffff880`09beb000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`03b2a000 fffff880`03b33000   cpuz133_x64 cpuz133_x64.sys Tue Mar 30 17:34:16 2010 (4BB26E58)
fffff880`03b33000 fffff880`03b3c000   cpuz134_x64 cpuz134_x64.sys Fri Jul 09 07:16:58 2010 (4C37052A)
fffff880`068b9000 fffff880`068c7000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03ec8000 fffff880`03ee6000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03eb9000 fffff880`03ec8000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`0163a000 fffff880`01650000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`03e18000 fffff880`03e3a000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`069e3000 fffff880`069f6000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`068c7000 fffff880`069e3000   dump_iaStor dump_iaStor.sys Tue Oct 13 14:15:56 2009 (4AD4C3DC)
fffff880`06600000 fffff880`0660c000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`04072000 fffff880`04166000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04166000 fffff880`041ac000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`01800000 fffff880`0180a000   EMSC     EMSC.SYS     Fri Jun 19 16:35:47 2009 (4A3BF6A3)
fffff880`09400000 fffff880`09439000   facap    facap.sys    Wed Sep 24 22:34:31 2008 (48DAF8B7)
fffff880`0878d000 fffff880`087c3000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`013b5000 fffff880`013c9000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`00fb0000 fffff880`00ffc000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0176b000 fffff880`01775000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01600000 fffff880`0163a000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0198a000 fffff880`019d4000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`068ac000 fffff880`068b9000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`035e1000 fffff800`0362a000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`041ac000 fffff880`041d0000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`02e7a000 fffff880`02e93000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`069f6000 fffff880`069fe080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`03e3a000 fffff880`03e48000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`08600000 fffff880`086c8000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`019f7000 fffff880`01a00000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`04205000 fffff880`04223000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01240000 fffff880`0135c000   iaStor   iaStor.sys   Tue Oct 13 14:15:56 2009 (4AD4C3DC)
fffff880`09479000 fffff880`09b80640   igdkmd64 igdkmd64.sys Fri Nov 06 18:05:27 2009 (4AF4ABB7)
fffff880`09bc5000 fffff880`09bdb000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`04223000 fffff880`04232000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00bd4000 fffff800`00bde000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04a00000 fffff880`04a43000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`01400000 fffff880`0141a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`0195f000 fffff880`0198a000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`042aa000 fffff880`042af200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`041dd000 fffff880`041f2000   L1C62x64 L1C62x64.sys Fri Nov 13 04:47:36 2009 (4AFD2B38)
fffff880`03fea000 fffff880`03fff000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`02e93000 fffff880`02eb6000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c7f000 fffff880`00cc3000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`0944a000 fffff880`09459000   modem    modem.sys    Mon Jul 13 20:10:48 2009 (4A5BCD08)
fffff880`06657000 fffff880`06665000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`04283000 fffff880`04292000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`04ab1000 fffff880`04abe000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00edd000 fffff880`00ef7000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02fd9000 fffff880`02fef000   mozy     mozy.sys     Wed Jun 23 15:19:35 2010 (4C225E47)
fffff880`016ab000 fffff880`016c3000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`0141a000 fffff880`01447000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`03ab9000 fffff880`03b07000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`03b07000 fffff880`03b2a000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`0138f000 fffff880`0139a000   msahci   msahci.sys   Fri Nov 13 23:36:50 2009 (4AFE33E2)
fffff880`02e5e000 fffff880`02e69000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`011e3000 fffff880`011ed000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`00c00000 fffff880`00c5e000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03eae000 fffff880`03eb9000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`019dc000 fffff880`019ee000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`0180d000 fffff880`018ff000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`09beb000 fffff880`09bf7000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`02f64000 fffff880`02f77000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`04a67000 fffff880`04a96000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`03fd5000 fffff880`03fea000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03db8000 fffff880`03dc7000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03d5d000 fffff880`03da2000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`018ff000 fffff880`0195f000   NETIO    NETIO.SYS    Thu Apr 08 22:43:59 2010 (4BBE946F)
fffff880`02e69000 fffff880`02e7a000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03ea2000 fffff880`03eae000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`03005000 fffff800`035e1000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01453000 fffff880`015f6000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`02fef000 fffff880`02ff8000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`055e9000 fffff880`055ea300   nvBridge nvBridge.kmd Mon Dec 28 05:30:07 2009 (4B3888AF)
fffff880`03e00000 fffff880`03e18000   nvhda64v nvhda64v.sys Wed Nov 11 20:09:15 2009 (4AFB603B)
fffff880`04abe000 fffff880`055e8e80   nvlddmkm nvlddmkm.sys Mon Dec 28 05:59:16 2009 (4B388F84)
fffff880`02f11000 fffff880`02f64000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`03c9c000 fffff880`03cc2000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`01033000 fffff880`01048000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`01000000 fffff880`01033000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`0139a000 fffff880`013aa000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`0175a000 fffff880`0176b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`03b3c000 fffff880`03be2000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`01200000 fffff880`0123d000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cc3000 fffff880`00cd7000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`04a43000 fffff880`04a67000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04a96000 fffff880`04ab1000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`03f40000 fffff880`03f61000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`03f61000 fffff880`03f7b000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03e51000 fffff880`03ea2000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`02e43000 fffff880`02e4c000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02e4c000 fffff880`02e55000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02e55000 fffff880`02e5e000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`017c1000 fffff880`017fb000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`04067000 fffff880`0406ec00   RimSerial_AMD64 RimSerial_AMD64.sys Mon Nov 24 12:01:01 2008 (492ADDCD)
fffff880`041f2000 fffff880`041fa000   RootMdm  RootMdm.sys  Mon Jul 13 20:10:47 2009 (4A5BCD07)
fffff880`02f77000 fffff880`02f8f000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`06665000 fffff880`06882000   RTKVHD64 RTKVHD64.sys Wed Dec 09 05:08:03 2009 (4B1F7703)
fffff880`011b4000 fffff880`011e3000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`03be2000 fffff880`03bed000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`019d4000 fffff880`019dc000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`0104e000 fffff880`011ab000   sptd     sptd.sys     Tue Aug 24 02:13:12 2010 (4C7362F8)
fffff880`086ee000 fffff880`08784000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`03a48000 fffff880`03aaf000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`03a00000 fffff880`03a2d000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`09439000 fffff880`09449d00   STREAM   STREAM.SYS   Mon Jul 13 20:06:18 2009 (4A5BCBFA)
fffff880`045fd000 fffff880`045fe480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`04232000 fffff880`04281000   SynTP    SynTP.sys    Thu Dec 10 21:30:38 2009 (4B21AECE)
fffff880`01a02000 fffff880`01bff000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`03a2d000 fffff880`03a3f000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`0168e000 fffff880`0169b000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`02faf000 fffff880`02fcd000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03de2000 fffff880`03df6000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`004e0000 fffff960`004ea000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`03f1a000 fffff880`03f40000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`055eb000 fffff880`055fd000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`0660c000 fffff880`06629000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`04281000 fffff880`04282f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04056000 fffff880`04067000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`03f7b000 fffff880`03fd5000   usbhub   usbhub.sys   Fri Sep 04 23:24:43 2009 (4AA1D9FB)
fffff880`04000000 fffff880`04056000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`041d0000 fffff880`041dd000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`06629000 fffff880`06656200   usbvideo usbvideo.sys Wed Mar 03 23:40:57 2010 (4B8F39D9)
fffff880`011ed000 fffff880`011fa000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`02e00000 fffff880`02e0e000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`02e0e000 fffff880`02e33000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00e6c000 fffff880`00e81000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e81000 fffff880`00edd000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01775000 fffff880`017c1000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`03c00000 fffff880`03c93000   vsdatant vsdatant.sys Mon May 03 13:44:42 2010 (4BDF0B8A)
fffff880`0459f000 fffff880`045ac000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`03da2000 fffff880`03db8000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`03dc7000 fffff880`03de2000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02e33000 fffff880`02e43000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00efd000 fffff880`00fa1000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00fa1000 fffff880`00fb0000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03c93000 fffff880`03c9c000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000c0000 fffff960`003cf000   win32k   win32k.sys   unavailable (00000000)
fffff880`03a3f000 fffff880`03a48000   WinFLdrv WinFLdrv.sys Wed Nov 18 08:05:58 2009 (4B03F136)
fffff880`042a1000 fffff880`042aa000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`011ab000 fffff880`011b4000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`02ef0000 fffff880`02f11000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`0ce26000 fffff880`0ce97000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`045d6000 fffff880`045fd000   jmcr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`019ee000 fffff880`019f7000   johci.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`045be000 fffff880`045d6000   1394BUS.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`045ac000 fffff880`045be000   ohci1394.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01680000 fffff880`0168e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02e80000 fffff880`02f9c000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02f9c000 fffff880`02faf000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02faf000 fffff880`02fd9000   cdrom.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000


*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8004a4c010, fffff880083554b0, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1204b0 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8004a4c010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880083554b0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+1204b0
fffff880`083554b0 803d5954b80000  cmp     byte ptr [nvlddmkm+0xca5910 (fffff880`08eda910)],0

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`027b0988 fffff880`03f5aef8 : 00000000`00000116 fffffa80`04a4c010 fffff880`083554b0 00000000`00000000 : nt!KeBugCheckEx
fffff880`027b0990 fffff880`03f5ac02 : fffff880`083554b0 fffffa80`04a4c010 fffffa80`06014780 fffffa80`04a0c010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`027b09d0 fffff880`09b8af07 : fffffa80`04a4c010 00000000`00000000 fffffa80`06014780 fffffa80`04a0c010 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`027b0a00 fffff880`09bb4b75 : 00000000`ffffffff 00000000`0004e2e9 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`027b0ae0 fffff880`09bb32bb : 00000000`00000102 00000000`00000000 00000000`0004e2e9 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`027b0b10 fffff880`09b862c6 : ffffffff`ff676980 fffffa80`04a0c010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`027b0bb0 fffff880`09bb2e7a : 00000000`00000000 00000000`0000000f 00000000`00000080 fffffa80`06d84c68 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`027b0cc0 fffff800`03327c06 : 00000000`00000000 fffffa80`06868b60 fffffa80`04273b30 fffff800`0307b5c7 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`027b0d00 fffff800`03061c26 : fffff800`031fde80 fffffa80`06868b60 fffffa80`083bbb60 fffff880`01425534 : nt!PspSystemThreadStartup+0x5a
fffff880`027b0d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+1204b0
fffff880`083554b0 803d5954b80000  cmp     byte ptr [nvlddmkm+0xca5910 (fffff880`08eda910)],0

SYMBOL_NAME:  nvlddmkm+1204b0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4bd811a6

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------

Ialso find another almost guaranteed BSOD maker on your system:

Quote:

Please uninstall any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dump, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads. Select delete; do not select reinstall.

Here is an alternative virtualization program that does not user the sptd.sys driver:
Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

I find outdated drivers loaded on your system. Older drivers can and do cause memory corruption and BSOD's. Update these drivers:

facap.sys Wed Sep 24 22:34:31 2008 - faCap WebCam Capture is a driver file from Sensible Vision belonging to faCap WebCam Capture. This software/hardware is obsolete. Uninstall it.

RimSerial_AMD64.sys Mon Nov 24 12:01:01 2008 -Virtual Serial Port driver for Blackberry Research In Motion - Products

Uninstall ZA and SPTD.sys, update the above obsolete drivers or uninstall the software they are associated with, reboot and run your system. Let's see how it does.

boomh · 27 Oct 2010

Quote: Originally Posted by mckillwashere

Try to run SFC /scannow from an elevated command prompt.

Thanks for this tip. Trying it now.

Quote: Originally Posted by yowanvista

BSODs caused by nvlddmkm.sys, part of Nvidia Drivers

Possible causes:bad RAM, incorrect RAM timings/voltages, bad Graphics card, overheating, outdated driver

Uninstall the ATI driver then use driver sweeper to remove leftover ATI files
Guru3D - Driver Sweeper

Then reinstall the Nvidia drivers
NVIDIA DRIVERS 260.99 WHQL

This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0x116 (0xFFFFFA8004A4C010, 0xFFFFF880083554B0, 0x0, 0x2)
Error: VIDEO_TDR_ERROR

The only reason why I've shied away from using Nvidia Verde driver releases is because they tend to be incompatible with the Alienware M11x notebook. I mean the drivers won't allow me to switch between the onboard Intel integrated graphics and the Nvidia GT335M. This laptop's ability to switch graphics cards on the fly was a big selling point for me.

I've reverted back to the original drivers that came with the notebook for the time being. I never had BSODs back then. But now, 90% of the time I'm not even using the Nvidia card. I'm mostly using integrated now and BSODs still occur. Does anyone know if the Nvidia drivers are still running when I'm using integrated?

CarlTR6 · 27 Oct 2010

Refresh your page and follow the suggestions in my post above. After you do that you can work on the video problem if you are still having it.

boomh · 27 Oct 2010

Thanks for all of the above CarlTR6.

I've uninstalled Zonealarm Pro, Alcohol (sptd.sys) and updated my RIM Blackberry software. Windows Firewall is now on.

Couldn't find the apps for faCap Webcam so I just manually deleted facap.sys from the Drivers folder, as well as RimSerial_AMD64.sys

I'm going to switch to my Nvidia card in a little bit and run up a few demanding apps. Going to test and see if the system will bsod still. Will update if anything 'blue' occurs.

CarlTR6 · 27 Oct 2010

Good work! And thanks for reporting back. I hope your problem is solved!

Windows 7: BSOD on Alienware

BSOD on Alienware problems?